Program Specialist VII

3 weeks ago

Austin, United States Texas Department of Aging & Disability Services Full time
Job Description:
The Program Specialist VII is selected by and reports to the Director of the Surveillance Utilization Review (SUR) Division of the Office of Inspector General (OIG), providing support and performing highly advanced senior-level consultative services and technical assistance related to fraud, waste, or abuse in Texas Health and Human Services programs. Works under limited direction with extensive latitude for the use of initiative and independent judgment.

The Program Specialist VII leads multiple complex projects in support of the SUR program areas simultaneously. Primary responsibilities include strategic planning, policy research, data research and analysis, report development, and collaboration with various internal and external stakeholders.
Essential Job Functions:
(45%) Provides senior-level consultative services to SUR leadership. Leads special projects, strategic and operational initiatives, complex policy and data research, and assignments concerning program integrity activities related to Medicaid, CHIP, and other Health and Human Services programs. Formulates strategic solutions to problems; and advises SUR leadership accordingly. Develops and implements effective techniques for evaluating division resource allocation and utilization review activities. Facilitates and oversees continuous process improvements. Advises SUR program areas in light of policy and data trends to improve future work.

(35%) Researches, reviews, and interprets federal and state legislation, statute, rules, regulation, and policy. Conducts complex data and policy research, in collaboration with other OIG areas as appropriate, and tracks substantial changes to policy. Serves as a resource to other OIG staff. Performs or oversees the collection, organization, analysis, and preparation of materials in response to requests for information. Prepares complex objective reports, planning documents, memoranda, letters, and other communications. Plans and implements new procedures based on federal or state legislation and agency policy. Assists with executive assignments.

(20%) Supports and provides guidance to staff in the implementation and integration of new methods and/or policies and procedures. Coordinates with staff across SUR program areas to accomplish division objectives. Communicates regular project status updates to SUR leadership and provides additional information upon request. Coordinates with internal and external stakeholders as needed to resolve problems, develop best practices, and to create efficiency within OIG. Represents SUR leadership at meetings and on committees, task forces, and interagency workgroups as requested. Serves as a liaison with subject matter expertise on SUR functions to ensure effective coordination between SUR program areas and other stakeholders, as well as a technical resource to SUR staff. Develops and delivers presentations to professional groups including but not limited to managed care organizations, internal and external stakeholders, and other community and governmental groups.

Knowledge Skills Abilities:
• Knowledge of local, state, and federal laws and regulations relevant to HHS and OIG.
• Knowledge of the principles and practices of public administration and management.
• Knowledge of project management and prioritizing multiple project deliverables, work processes, and timelines.
• Strong skills in researching, analyzing, and evaluating complex federal and state legislation, program policy and operations issues.
• Skill in developing and evaluating policies and procedures; assessing risk and developing contingency plans; and making recommendations and decisions.
• Skill in leading staff work processes, setting priorities, and monitoring progress.
• Skill in problem solving and independent decision making.
• Skill in project management techniques.
• Skill in the use of standard office equipment and software.
• Skill with Microsoft Office Suite, project management tools, and other presentation tools.
• Ability to serve as an agency spokesperson in matters related to project management and operations.
• Ability to analyze and solve problems, and make decisions that will impact overall business operations.
• Ability to set and manage priorities judiciously.
• Ability to organize and develop work plans, coordinate multiple assignments, and adhere to strict deadlines.
• Ability to interact professionally with senior executive leadership within HHS, stakeholders, other state government agencies and officials as well as state legislators and their staff.
• Ability to manage projects effectively and produce quality work within short deadlines.
• Ability to plan, assign and supervise the work of others.
• Ability to communicate effectively in written and oral form and be polite, courteous, and discreet.
• Ability to think strategically and creatively to develop creative and workable solutions to complex problems.
• Ability to work independently within the context of role expectations and responsibilities.

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