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Key Accounts Manager
2 months ago
Responsible for representing Steffes in the promotion and sales of Steffes products. Responsible for maintaining a factory representative image in the designated market region.
Steffes Core Values
Trust: We promote growth and long-term success by making wise decisions with trust as an essential component.
Respect: We unleash creative talents of our diverse workforce by treating each other the way we would like to be treated.
Teamwork: We believe people achieve much more by working together.
Integrity: We follow through and keep our word while being open, honest, ethical, and fair.
Safety: We view our co-workers as family members of our business and strive to ensure safety for all.
Humility: We recognize and appreciate strengths and contributions beyond one's self. We are modest, genuine, and authentic.
Key Responsibilities
- Establish contact with existing accounts and understand and grow their product business with Steffes.
- Work with new customers to establish relationships and increase business for Steffes.
- Establish appropriate field management in sales territory.
- Establish contacts, promote and sell Steffes products, and follow up as needed.
- Maintain customer master files and follow up records.
- Participate in regional trade shows demonstrating the Steffes product line.
- Assist in the development of promotional materials.
- Assist in the development and implementation of a marketing program for assigned region.
- Stay abreast of market trends.
- Work with engineers regarding new products and/or changes.
- Responsible for obtaining the knowledge needed to understand the sale, application, and use of Steffes products.
- Responsible for projecting future expenditures for the fiscal budget.
- Participate in the Steffes product training agenda, as required.
- Submit updates of activity in area (quotes, sales, etc.) and weekly sales reports.
- Provide sales projections for assigned region.
- Maintain a positive work atmosphere by acting and communicating in collaborative manner with customers, suppliers, co-workers, and management.
- Helps company meet its Strategic, Quality, and Safety objectives.
- Other duties may be assigned.
Core Expectations
Customer Service - Demonstrate excellent customer service and display a positive attitude and behavior consistent with the Steffes Code of Conduct and Core Values.
Quality - Actively support and participate in Quality Improvement.
- Take immediate action in unsafe situations.
- Adhere to all safety standards; thus, promoting safe practices to ensure a safe environment.
Conduct - Demonstrate and support the Steffes Code of Conduct.
Policies and Procedures - Demonstrate and support Steffes Policies and Procedures by:
- Using tact, sound judgement, and maintaining a professional attitude in communication and relationships with others.
- Striving to deliver the best quality in daily work.
- Promoting a positive image of Steffes and its products.
- Being timely and punctual in attendance and following all policies and procedures.
Job Requirements/Qualifications
- Bachelor's Degree in business administration, marketing or engineering
- 5+ years of outside sales experience
- Travel will be required - up to 25%
- Working knowledge of personal computers and software including word processing and spreadsheets.
- Important personal attributes: good telephone etiquette, thorough, patience, well organized, and service oriented.
-OR-
- An acceptable combination of education and experience
Physical Demands of Position
- This position requires walking, sitting, or standing to a significant degree
- Must have the ability to lift 50 pounds from floor to waist, carry 50 pounds, and push and/or pull up to 20 pounds
- Must have the abilityto climb ladders and/or stairs
- Stooping, crouching, kneeling, and bending
- Handling, feeling, and gripping would be required for some activities
- This role may be subject to internal and external environmental conditions
