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Reservations Agent

2 months ago

Phoenix, United States Fairy Tail Travels Full time

Our travel agency is searching for friendly and professional Travel Agents to join our team. As a Travel Agent you should be passionate about seeing the world and helping others do the same. This role involves planning holidays suggesting travel destinations maintaining client files and managing largescale events.


In this position your ultimate goal will be to keep our clients satisfied and loyal for future services. The ideal candidate will be an excellent communicator with indepth knowledge of domestic and international travel destinations. To succeed in this role you should also possess outstanding negotiation and sales skills.



Requirements

ROLES & RESPONSIBILITY:

  • Arrange travel for business and vacation customers

  • Determine customers needs and preferences such as schedules and costs

  • Plan and arrange tour packages excursions and day trips

  • Find fare and schedule information

  • Calculate total travel costs

  • Book reservations for travel hotels rental cars and special events such as tours and excursions

  • Tell clients about what their trip will be like including giving details on required documents such as passports or visas

  • Give advice about local weather conditions customs and attractions

  • Make alternative booking arrangements if changes arise before or during the trip.



Benefits

Benefits:

  • No experience necessary

  • Training will be provided

  • Flexible schedules



Skills Have effective communication skills, written and oral Proficient computer skills, including the ability to multitask with several websites and programs Proven work experience as a travel agent is a plus Excellent knowledge of computer reservations systems Fluency in English; multilingualism is a plus Strong sales skills and commercial awareness Ability to interact, communicate and negotiate effectively Sound knowledge of domestic and international travel trends Degree in Hospitality, Travel, Tourism, Business or relevant field is a plus Personal travel experience will be considered an advantage