Product Analyst

3 weeks ago

Phoenix, Arizona, United States American Express Full time

You Lead the Way. We've Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you'll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers' digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology of #TeamAmex.

This is an opportunity to join the Digital Banking Platform team within American Express. As a Product Analyst, you will be part of a hard-working and fun team that develops and delivers next-generation capabilities for banking products and benefits to our customers.

The Product Analyst in the Enterprise Platform - Digital Banking team is responsible for the timely and accurate handling of development and deployment of features enabling regulatory compliance and leading audits and exams. The incumbent requires strong organizational, technical, and creative problem-solving skills. Requires strong organizational, documentation, analytical, collaborative, and problem-solving skills. Must work well in a dynamic, complex environment and under deadline pressures. Supports other product managers in order to convert the regulatory roadmap into a release cycle and coordinates the efforts of engineering's teams within a SAFE mindset to deploy the new features across markets and products.

The Product Analyst will report and assist the Manager - Product Management. The incumbent will have a strong understanding of American Express business and operating models, platforms, products, and services, understand the key risk and regulatory areas and identify due diligence regulatory controls across the core digital banking ecosystem.

Responsibilities:

Support to enable effective assessment of controls, support audit readiness and requests by consolidating documentation, evidence, and engage appropriate teamsDefine product outcomes with clear metrics and targets for the product segment, in line with the high-level product portfolio vision and strategy and company, organizational outcomesWork with key partners and colleagues to implement a product and regulatory roadmap aligned with the platform visionCollaborate with cross-functional teams to understand the processes, risks, controls, and regulatory domainAdapt quickly to a fast-paced ecosystem and regulatory changes, validate action plans, identify gaps, and document resultsManage and support multiple processes in a high-pressured environmentAssist in identifying risks and challenges to deliver on timelinesSupport to identify resolution of risks, issues, and changes tied to the product backlogMaintain necessary documentation and records to assure efficient and consistent regulatory compliance effortsAgile mindset and transformation champion Skills and Qualifications: Experience in Product Management with proven track record in supporting to deliver a product roadmapDemonstrated ability to drive resultsAbility to absorb and understand information quickly, from a number of sources, and then process this to inform logical business solutions is essentialCreative in identifying opportunities for products, services, new processes, and systems improvementsFinancial services industry understanding of related products, services, features, economics, and key regulationsAbility to multitask and prioritize multiple deliverablesStrong knowledge and ability to create and support data pull request using SQL queries in Cornerstone and LumiGood balance of technical knowledge and business acumen and experience working with third partiesAn established background in launching software or services in partnership with engineering teams and high degree of proficiency in prototyping, iterative development, Scaled Agile Framework, and principlesMust know how to write features and user stories with acceptance criteriaExcellent communication skills to drive collaboration and alignmentHigh degree of organization, individual initiative, and personal accountabilityBS, or equivalent degree in Business, Computer science, Information Technology related field Salary Range: $60,000.00 to $110,000.00 annually + bonus + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include: Competitive base salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers/Employees - Click here to view the "Know Your Rights" poster and the Pay Transparency Policy Statement. If the links do not work, please copy and paste the following URLs in a new browser window: to access the three posters.

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