Current jobs related to Customer Service Representative - Pittsburgh, Pennsylvania - PNC
-
Customer Service Representative
3 days ago
Pittsburgh, Pennsylvania, United States InsideHigherEd Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at InsideHigherEd. As an Information Center Representative, you will be the primary point of contact for individuals seeking information and assistance related to our programs and services.Key ResponsibilitiesProvide prompt, friendly, and accurate...
-
Customer Service Representative
5 days ago
Pittsburgh, Pennsylvania, United States Chick-fil-A McKnight Road Full timeJob Description**About Us**Chick-fil-A McKnight Road is a fast-paced and dynamic restaurant environment where we are committed to providing exceptional customer service and quality food to our guests. We are seeking a motivated and enthusiastic team member to join our team as a Customer Service Representative.ResponsibilitiesAs a Customer Service...
-
Customer Service Representative
2 weeks ago
Pittsburgh, Pennsylvania, United States Innova Solutions Full timePosition Overview:Innova Solutions is seeking a dedicated Customer Service Representative to join our dynamic team. This role is essential in delivering exceptional service and support to our clients.Key Responsibilities:As a Customer Service Representative, you will:Provide advanced analytics and reporting services aimed at enhancing and automating client...
-
Customer Service Representative
2 weeks ago
Pittsburgh, Pennsylvania, United States Innova Solutions Full timePosition Overview:Innova Solutions is seeking a dedicated Customer Service Representative to join our dynamic team. This role is essential in delivering exceptional service and support to our clients.Key Responsibilities:As a Customer Service Representative, you will:1. Provide comprehensive analytics and reporting services aimed at enhancing and automating...
-
Customer Service Representative
2 weeks ago
Pittsburgh, Pennsylvania, United States Innova Solutions Full timePosition Overview:Innova Solutions is seeking a dedicated Customer Service Representative to join our dynamic team. This role is essential in providing exceptional support and ensuring client satisfaction.Key Responsibilities:As a Customer Service Representative, you will:1. Deliver advanced analytics and reporting services to enhance and automate client...
-
Customer Service Representative
5 hours ago
Pittsburgh, Pennsylvania, United States Hertz Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a seamless rental experience for our customers.Key ResponsibilitiesCustomer Service: Provide world-class customer...
-
Customer Service Representative
5 days ago
Pittsburgh, Pennsylvania, United States Giant Eagle Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key player in building lifelong relationships with our customers, you will be responsible for providing exceptional service and ensuring a positive shopping experience.Key ResponsibilitiesMaintain a safe and clean shopping...
-
Customer Service Representative
5 days ago
Pittsburgh, Pennsylvania, United States Hertz Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our rental operations team, you will be responsible for providing exceptional customer service and ensuring a seamless rental experience for our customers.Key ResponsibilitiesCustomer Service: Provide...
-
Customer Service Representative
13 hours ago
Pittsburgh, Pennsylvania, United States The Auto Club Group Full timeJob Summary: As a AAA Roadside Assistance Call Center Representative, you will be the first point of contact for our valued members facing distress on the roads. This role requires excellent communication and problem-solving skills to provide top-notch customer service in a fast-paced 24/7 operation.Key Responsibilities:Respond to member calls and provide...
-
Customer Service Representative
2 days ago
Pittsburgh, Pennsylvania, United States Giant Eagle Full time**Job Summary**We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service, maintaining a safe and clean store environment, and supporting the sales and profitability of our store.**Key...
-
Customer Service Representative
3 days ago
Pittsburgh, Pennsylvania, United States A-Line Staffing Solutions Full timeAbout the RoleA-Line Staffing Solutions is seeking a skilled Customer Service Representative to join our team in a Call Center environment. As a representative, you will be the primary point of contact for clients, providing exceptional support and resolving issues in a timely and professional manner.Key ResponsibilitiesClient Support: Assist clients through...
-
Customer Service Representative
2 days ago
Pittsburgh, Pennsylvania, United States UFC GYM Pittsburgh Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Member Service Representative at UFC GYM Pittsburgh. As a key member of our front desk team, you will be responsible for delivering exceptional customer service to our members and guests, while also driving sales and revenue growth.Key ResponsibilitiesCustomer...
-
Customer Service Representative
2 days ago
Pittsburgh, Pennsylvania, United States S and T Bank Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at S and T Bank. As a key member of our retail banking team, you will be responsible for providing exceptional customer service to our clients, resolving issues, and promoting our bank's services.Key ResponsibilitiesCustomer Service: Provide...
-
Customer Service Representative
5 days ago
Pittsburgh, Pennsylvania, United States WeCare Centers Full timeJob SummaryWeCare Centers is seeking a highly motivated and organized Customer Service Representative to join our team at Mt. Lebanon Care Center. As a key member of our community, you will be responsible for providing exceptional customer service to our residents, families, and visitors.Key ResponsibilitiesFront Desk Operations: Greet and welcome visitors,...
-
Customer Service Representative
3 days ago
Pittsburgh, Pennsylvania, United States SPAR Full timeJob SummaryWe are seeking a highly skilled and motivated Customer Service Representative to join our team at SPAR. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients through phone, email, and other communication channels.Key ResponsibilitiesRespond to customer inquiries and resolve issues in...
-
Retail Customer Service Representative
5 days ago
Pittsburgh, Pennsylvania, United States FTSi Full timeJob Overview**Job Title:** Customer Engagement Representative**Job Type:** Contract**Industry:** Retail and E-commerce**Location:** Remote/Hybrid**Work Type:** Full-time**About the Role:**We are seeking a highly motivated and customer-focused individual to join our team as a Customer Engagement Representative. As a key member of our customer service team,...
-
Customer Service Representative
2 days ago
Pittsburgh, Pennsylvania, United States IONOS Inc Full timeAbout IONOS Inc.IONOS Inc. is a leading provider of comprehensive online products and services. As a subsidiary of United Internet, a profitable and publicly held German company, IONOS has established itself as a one-stop-shop for web solutions. From domain registration to web hosting, site creation, technical support, and cutting-edge technology, IONOS...
-
Customer Service Representative
3 days ago
Pittsburgh, Pennsylvania, United States Taymax Group Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Member Services Representative at Taymax Group. As a key member of our team, you will be responsible for providing exceptional customer service to our members, prospective members, and guests.Key ResponsibilitiesProvide a positive member experience by greeting...
-
Customer Service Representative
2 days ago
Pittsburgh, Pennsylvania, United States Boehmer Heating & Cooling Company Full timeAbout UsBoehmer Heating & Cooling Company is a reputable and family-owned business that has been providing exceptional service to the Pittsburgh area for over 90 years. Our team is dedicated to being service-oriented and committed to supporting our customers and employees alike.What We OfferCompetitive compensation and benefits packageMedical insurance and...
-
Customer Service Representative
3 days ago
Pittsburgh, Pennsylvania, United States Crate&Barrel Full timeAbout the Role:We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Maximize sales growth and profitability by assisting with all office...
Customer Service Representative
1 month ago
Shift: Monday - Friday 11:30am EST - 8pm EST, alternating Saturdays 8am EST - 5pm EST.
As a Customer Service Representative within the Video Banking Center, you will be part of an innovative team that supports PNC's strategic vision by allowing local branch employees to focus on delivering high value sales & service interactions, creating increased revenue generation, and deepening customer share of wallet. The Video Banking team helps to bridge the gap between self-service options and full service teller lines, and provides transaction capabilities in on-demand cash locations.
Video Banking Machines are enhanced ATMs that allow customers to complete branch teller transactions by interacting with a banker via an audio and video connection. The Video Banking Machines are supported by a dedicated Video Banking Team and are available during extended hours, 6 days a week.Job Description
- Performs customer service activities and initiatives for a broad range of products, services and problem resolution that occurs across multiple channels for our customers. Delivers CARES model to customers and service partners.
- Receives, investigates and responds to customer inquiries regarding products, services and issues via all channels through which customers are served.
- Resolves customer service inquiries and issues. Recommends appropriate solutions. Refers complex or reoccurring issues.
- Maintains high levels of customer satisfaction consistent with PNC's core values. Demonstrates commitment to quality through customer and service partner interactions.
- Documents customer interactions and completes service requests to minimize customer effort or additional action.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
- Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
- Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
- To learn more about this and other opportunities on our team Watch this video.
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Preferred SkillsAccountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive SalesCompetenciesAccuracy and Attention to Detail, Customer Experience Management, Decision Making and Critical Thinking, Effective Communications, Fraud Detection and Prevention, Knowledge of a Specific Customer Support Function, Managing Multiple Priorities, Problem Solving, Products and Services, Tech SavvyWork ExperienceRoles at this level typically do not require a university / college degree, high school diploma or GED, however may require related experience or product knowledge to accomplish primary duties. Typically New to PNC.*For more information, please click on the following links:
Time Away from Work
PNC Full-Time Benefits Summary
PNC Part-Time Benefits Summary
Disability Accommodations StatementIf an accommodation is required to participate in the application process, please contact us via email at Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.