Current jobs related to Customer Service Representative - Pittsburgh, Pennsylvania - Crate&Barrel

  • Customer Service Representative

    1 week ago

    Pittsburgh, Pennsylvania, United States Laurel Linen Service, Inc. Full time

    Job DescriptionLaurel Linen Service, Inc. is a leading provider of linen rental supply and commercial laundry services. We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team.As a Customer Service Representative, you will be responsible for providing exceptional customer service, handling accounts receivable,...

  • Customer Service Representative

    4 weeks ago

    Pittsburgh, Pennsylvania, United States Laurel Linen Service, Inc. Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and dependable individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Responsibilities:Provide timely and effective...

  • Customer Service Representative

    2 weeks ago

    Pittsburgh, Pennsylvania, United States Laurel Linen Service, Inc. Full time

    Laurel Linen Service, Inc. is a leading provider of linen rental supply and commercial laundry services to the hospitality, first class lodging, healthcare, and small business sectors.We are seeking a highly professional and dependable Customer Service Representative to join our team. The ideal candidate will possess excellent telephone skills, computer...

  • Customer Service Representative

    2 weeks ago

    Pittsburgh, Pennsylvania, United States Laurel Linen Service, Inc. Full time

    Laurel Linen Service, Inc. is a leading provider of linen rental supply and commercial laundry services to the hospitality, first class lodging, healthcare, and small business sectors. We are seeking a highly professional and dependable Customer Service Representative to join our team.The ideal candidate will have excellent telephone skills, computer...

  • Customer Service Representative

    2 weeks ago

    Pittsburgh, Pennsylvania, United States Trinity Health Full time

    Customer Service RepresentativeAt Trinity Health, we're committed to delivering exceptional patient care and service. As a Customer Service Representative, you'll play a vital role in ensuring our patients receive the support they need.Key Responsibilities:Assist patients with billing issues, including setting up payment plans and responding to complaints...

  • Customer Service Representative

    1 day ago

    Pittsburgh, Pennsylvania, United States The UPS Store #0434 Full time

    The UPS Store #0434 seeks a highly skilled Customer Service Representative to deliver world-class customer service to all retail customers. This includes receiving and processing packages for courier shipment, operating equipment, and providing accurate information on products and services.This role requires strong computer and internet skills, a high school...

  • Customer Service Representative

    2 weeks ago

    Pittsburgh, Pennsylvania, United States Domino's Pizza LLC Full time

    Customer Service RepresentativeAt Domino's Pizza LLC, we're looking for a Customer Service Representative to join our team. As a key member of our front-of-house team, you'll play a vital role in delivering exceptional customer experiences.Key Responsibilities:Greet customers and provide a positive, engaging experienceTake customer orders using our...

  • Customer Service Representative

    2 months ago

    Pittsburgh, Pennsylvania, United States NorthStar Chevrolet West Full time

    {"title": "Customer Service Representative", "content": "Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at North Star Auto Group. As a key member of our team, you will be responsible for providing exceptional customer service and support to our customers.Key Responsibilities:Answer dealership...

  • Customer Service Representative

    1 month ago

    Pittsburgh, Pennsylvania, United States State Farm Insurance Full time

    Customer Service RepresentativeAt State Farm Insurance, we're looking for a skilled Customer Service Representative to join our team. As a key member of our customer service team, you'll be responsible for providing exceptional service to our customers, answering their inquiries, and resolving their issues in a timely and professional manner.Key...

  • Customer Service Representative

    1 month ago

    Pittsburgh, Pennsylvania, United States Performance Food Group Full time

    Customer Service RepresentativeAt Performance Food Group, we're seeking a skilled Customer Service Representative to join our team. As a key member of our operations, you'll play a vital role in ensuring the smooth delivery of our products to customers.Key Responsibilities:Manage inventory levels and ensure accurate product counts to meet customer...

  • Customer Service Representative

    2 weeks ago

    Pittsburgh, Pennsylvania, United States Dollar Bank, FSB Full time

    Customer Service RepresentativeDollar Bank, FSB is a community-oriented financial institution that values customer relationships. As a Customer Service Representative, you will be the primary point of contact for customers, providing exceptional service and support. Your role will involve assisting customers with banking transactions, identifying referral...

  • Customer Service Representative

    2 weeks ago

    Pittsburgh, Pennsylvania, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC - 2600 Ardmore BlvdAbout the Role:We are seeking a skilled Customer Service Representative to join our team at Domino's Pizza LLC. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests.Key Responsibilities:Greet customers and provide...

  • Customer Service Representative

    2 weeks ago

    Pittsburgh, Pennsylvania, United States Ajilon Full time

    Ajilon Customer Service Representative Job DescriptionAs a Customer Service Representative at Ajilon, you will be responsible for addressing member inquiries, questions, and concerns in all areas, including products, tracking numbers, and updating customer profiles. You will also verify customer billing information and shipping addresses. In this role, you...

  • Customer Service Representative

    4 weeks ago

    Pittsburgh, Pennsylvania, United States Taco Bell Full time

    Customer Service RepresentativeWe are seeking a friendly and helpful Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of our restaurant, providing exceptional service to our guests and ensuring their satisfaction.Key Responsibilities:Greet and engage guests in a positive and friendly...

  • Customer Service Representative

    2 weeks ago

    Pittsburgh, Pennsylvania, United States Dollar Bank, FSB Full time

    Customer Service Role OverviewDollar Bank, FSB is a community-oriented financial institution that prioritizes exceptional customer service. As a Customer Service Representative, you will be part of a team that focuses on delivering outstanding service to our customers. Your primary responsibilities will include assisting customers with banking transactions,...

  • Customer Service Representative

    4 weeks ago

    Pittsburgh, Pennsylvania, United States Circle K Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key...

  • Customer Service Representative

    4 weeks ago

    Pittsburgh, Pennsylvania, United States WESCO International Full time

    Job Title: Customer Service RepresentativeAt Wesco International, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, resolving their inquiries and issues in a timely and professional manner.Key...

  • Customer Service Representative

    1 month ago

    Pittsburgh, Pennsylvania, United States WESCO International Full time

    Job Title: Customer Service RepresentativeAt Wesco International, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, resolving their inquiries and issues in a timely and professional manner.Key...

  • Customer Service Representative

    3 weeks ago

    Pittsburgh, Pennsylvania, United States David's Bridal Full time

    Customer Service Representative Job DescriptionAt David's Bridal, we're committed to delivering exceptional customer experiences. As a Customer Service Representative, you'll play a vital role in ensuring our customers receive the highest level of service and support.Key Responsibilities:Provide friendly, professional, and empathetic support to customers via...

  • Customer Service Representative

    2 weeks ago

    Pittsburgh, Pennsylvania, United States Hertz Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Care Representative. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a seamless rental experience for our customers.Key ResponsibilitiesProvide world-class customer service by managing the...

Customer Service Representative

2 months ago

Pittsburgh, Pennsylvania, United States Crate&Barrel Full time

About the Role:

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:

  • Maximize sales growth and profitability by assisting with all office activities and procedures to deliver an engaged experience to every customer, every time.
  • Demonstrate company standards in selling, customer service, and teamwork.
  • Maintain awareness of all product information, intranet communications, current advertising, promotions, and catalogues, and the status of merchandise.
  • Complete and process phone sales orders and book all deliveries, both local and long distance.
  • Coordinate with Distribution Centers and vendors regarding return and repair authorization and chargebacks.
  • Process all customer correspondence and returns and credits, including UPS returns and breakage cards.
  • Answer all telephone calls immediately and courteously.
  • Perform all follow-up communication with the customer, and respond to customers within the time frame promised.
  • Support and model excellent service by exhibiting a positive attitude and enthusiasm toward the job and company to both internal and external customers in all forms of communication.
  • Communicate on a regular basis with the Assistant Store Manager, Sales or Team Leader, Customer Service concerning all aspects of customer service issues.
  • Communicate effectively and efficiently with all company associates in both written and verbal form.
  • Actively participate in weekly customer service meetings, store meetings, and training sessions.
  • Support the sales team by assisting on the sales floor as directed by the Assistant Store Manager, Sales.
  • Support sales team by assisting with all aspects of the sales process, including booking/rebooking deliveries, following up on estimated time of arrival (ETAs), backorders, transfers, and all customer service issues.
  • Identify and coach sales associates on appropriate internal and receipt notes, sales skills, and recovery options.
  • Participate in ongoing training regarding technology upgrades and new systems.

Requirements:

  • Thorough working knowledge of email, internet browsers, and Google platform.
  • Customer service or retail experience preferred.
  • High school diploma/GED or equivalent preferred.
  • Good reading, written, and verbal language skills (English).
  • Excellent communication and problem-solving skills.
  • Telephone presence and interpersonal skills.
  • Data entry and basic math skills.
  • Ability to move and/or lift up to 50 pounds; heavier merchandise with team assist.
  • Must be available to work a flexible schedule, including weekends and holidays.
  • Experience in a call center environment analyzing and solving escalated and intricate situations preferred.