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Allstate Customer Service Representative

2 months ago


Raleigh, North Carolina, United States Allstate Insurance Agency - Colin Desouza Full time

Benefits:

401(k) matching

Bonus based on performance

Competitive salary

Free food & snacks

Opportunity for advancement

Paid time off

Training & development

Are you looking for a meaningful career in a local business with a name that people recognize and trust? We are an Elite-rated, Board-level Allstate insurance agency that is mature and stable, and we are continuing to grow for further long-term success. We are currently looking for customer care teammates to grow their careers along with the agency.

As a Allstate Customer Care Representative, you engage our customers by phone, email, and in-person while building strong relationships in the community. You will apply insurance knowledge and customer service skills to increase the customer's understanding of the value of insurance and cultivate long-term relationships with trusted advice.

Responsibilities

Achieve goals through helping existing customers

Review accounts with customers to advise them and protect their families and assets

Help protect customers by offering products that will meet their needs

Serve your local community by helping them prepare for life's uncertainties

Provide a positive customer experience that brings in referrals

Job Qualifications

Strong experience in a service/care career – customer service experience required

Insurance experience preferred

Having a Property and Casualty license is a huge plus

Confident, motivated individual who works well independently

Able to multi-task, follow through, and follow-up

Have excellent verbal and written communication skills

Spanish speaking is a plus

Benefits may include:

Comprehensive on-the-job training. Get paid to learn

Base plus monthly bonuses and commissions

Continuous learning and development courses available

Positive team-based work environment

Huge career advancement opportunities

This is not a boring office job Our Allstate agency is energetic and very highly-rated, and one of only 26 in the US that are on the National Advisory Board. We have fun while working, which helps us do a great job for our customers. Free lunch on Thursdays --- you and your teammates pick the restaurant

Being part of our team is a great way to build your career and your income at our fast-growing Allstate agency.

The agency staff opportunity is not an employment opportunity directly with Allstate Insurance Co.; but rather employment as a staff member with Allstate Exclusive Agents, who are independent contractors Allstate Insurance Co.