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Catering/Special Events Supervisor

3 months ago

New York, New York, United States teamworkonline Full time

LEGENDS

Founded in 2008, Legends' operating divisions worldwide include – Global Partnerships, Global Sales, Hospitality, Global Partnerships, Global Merchandise, Global Technology Solutions, Attractions, Growth Enterprises – offering clients and partners a 360-degree data and analytics fueled service solution platform to elevate their brand and execute their vision. Currently, Legends works with marquee clients across business verticals including professional sports; collegiate; attractions; entertainment; and conventions and leisure. We are the industry leaders in designing, planning, and realizing exceptional experiences in sports and entertainment. For more information, visit and follow us on Twitter and Instagram @TheLegendsWay.

FOR ATTRACTIONS

Global Attractions is a natural progression from Legends 360-degree platform for success. Our unrivaled guest experience and deeply researched sales and planning methodologies give us an edge. Legends currently operates 10+ attractions around the globe. We bring together some of the brightest experiential and attraction masterminds around the globe to ensure each brilliant idea is regionally relevant and destined to dazzle, delight and drive a steady stream of diverse visitors.

  • Custom narratives to guide the journey, delivered to deeply engage distinct visitor groups
  • Bold and dramatic design to push the envelope on the physical space and inspire awe and wonder
  • Re-imagined dining experiences to delight local foodies
  • Leading-edge technology and innovation to drive interactivity and create fully immersive experiences

Legends manages all operations across ticketing, special events, sponsorship food and beverage and retail for Attractions partners.

ONE WORLD OBSERVATORY

Positioned at the top of One World Trade Center—the tallest building in the Western Hemisphere—on levels 100, 101, and 102, One World Observatory provides guests with unique, panoramic views of New York City, its most iconic sites, and surrounding waters from 1,250 feet. A customized guest experience complements the seemingly endless views—evoking feelings of the City's signature pride, hope and determination (including special interactive experiences and dining options, plus a sit-down restaurant). In 2016, One World Observatory received awards and recognition from the Concierge Choice Awards (Winner: Tourist Attraction), Themed Entertainment Association (Thea Awards for Outstanding Achievement), TripAdvisor (Top U.S. Trending Summer Attraction), and Lonely Planet (Favorite Online Listing).

THE ROLE

The Catering Supervisor position is responsible for overseeing set-up and clean-up for all banquet functions to provide guests with the best possible service. The role reports to the Catering Manager. The role reports to the Catering/Special Events Manager.

ESSENTIAL FUNCTIONS

  • Responsible for the inventory of equipment, small wares, disposables, and beverages
  • Supervise housemen and stewarding team during the set-up and break-down of events
  • Coordinate the movement of beverages and equipment for all events
  • Supervise Food and Beverage service and event room set-up and clean up
  • Assist with the planning, organizing and execution of all functions
  • Greet clients in charge and respond to requests
  • Speak at roll call meetings prior to events to inform staff about event particulars and expectations
  • Oversee general cleaning tasks using standard products as assigned to adhere to health standards
  • Check with Facilities, Catering and Culinary for any last-minute changes
  • Complete other duties as assigned by Catering Management
  • Follow and encourage your team to follow all safety policies and procedures, including but not limited to looking for and reporting any unsafe work conditions, and complete company-wide safety training and any additional job specific safety training
  • Report all safety incidents (injuries and illnesses) into the company's risk management system (Origami Risk) on the same day that the safety incident has been reported to you

QUALIFICATIONS

To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • Must be at least 18 years of age.
  • High school diploma or equivalent; some college preferred.
  • Strong organizational skills with the ability to make quick and accurate decisions.
  • Ability to perform under pressure effectively for extensive periods of time while maintaining professionalism.
  • Ability to interact with co-workers in order to assure compliance with company service standards.
  • Ability to lift and transport items weighing 10-30 pounds, occasionally 50 pounds.
  • Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette.
  • Must be able to read, speak and write in the English Language in order to communicate with guests.
  • Must have sufficient mobility to perform assigned production tasks including: constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time.
  • Knowledge of the appropriate table settings, service ware and menu items.

COMPENSATION

$33/hour + generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401(k) plan.

WORKING CONDITIONS

Location: On site. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, talk, hear; use hands to finger, and handle controls. The employee frequently is required to reach with hands and arms. The employee is required to stand, walk, and stoop. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.

ExperienceRequired
  • 1 - 2 years: Time spent in like or similar role
EducationPreferred
  • High School or better in Other or related field
  • Some college or better in Other
Licenses & CertificationsRequired
  • Food Handler's
Preferred
  • Food Manager's
SkillsRequired
  • Event Planning
  • Time Management
  • Team Work
  • Leadership
  • Communication
  • Customer Service
BehaviorsRequired
  • Team Player: Works well as a member of a group
  • Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Preferred
  • Innovative: Consistently introduces new ideas and demonstrates original thinking
MotivationsRequired
  • Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
Preferred
  • Self-Starter: Inspired to perform without outside help
  • Goal Completion: Inspired to perform well by the completion of tasks

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