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Laundry Attendant

4 months ago

Charlotte, North Carolina, United States Staybridge Suites Charlotte Ballantyne Full time
Job Description

Job Summary

Supports the overall operations of the housekeeping department in maintaining the general cleanliness of all public and back of house spaces, with particular attention placed on the areas with the most traffic and where any immediate need arises.

Job Duties

Inspects and cleans guest corridors and public areas, to include vacuuming, dusting and mopping, to ensure cleanliness standards have been met.
Removes food trays, newspapers, and trash from hallways and transports to appropriate areas for washing or disposal.
Assists Room Attendants with moving heavy items, such as mattresses and soiled linens.
Delivers linens and necessary supplies to Room Attendants.
Assists in the Laundry Room by washing and folding linens and towels.
Stocks and replenishes housekeeping carts and storage closets.
Responds to guest requests in a friendly and prompt manner. Follows up to ensure guest satisfaction.
Delivers housekeeping supplies to guest rooms in a timely manner.
Identifies and reports preventative or other maintenance issues in public areas or guest rooms to Housekeeping Manager.
Drives hotel shuttle as needed per guests' requests.
Education and ExperiencePrevious housekeeping experience preferred but not required
Basic reading, writing and math skills
Skills & AbilitiesExcellent verbal and written communication skills
Customer service oriented
Excellent time management or organizational skills
Ability to pay close attention to detail
Possession of a valid driver's license free from major infractions
Ability to work a flexible schedule, including evenings, weekends and holidays
Physical RequirementsAbility to walk and stand for extended periods, kneel, reach, talk, hear, bend, twist, kneel, crouch, stoop, climb, grasp, and perform repetitive motions
Ability to push, pull, lift, carry, or otherwise move up to 75 lbs.
Benefits:401k after 90 days, fully vested, company match to 3%
IHG Hotel Discounts
Northwood Hospitality Discounts
Health Insurance - Vision, Dental, Medical
Referral Bonus program
Generous PTO policy

Source: Hospitality Online