IT Relationship Manager

1 month ago

Charleston, West Virginia, United States Nordic Global Full time

Make a difference. Be happy. Grow your career.

Summary:

The Relationship Program Manager (RM) is primarily responsible for diagnosing the business and clinical needs and scoping solutions to achieve those needs. In addition, the RM has the responsibility for fitting the business needs to the enterprise I&T services, designs and solutions. The RM is a key liaison between the front-line business users and I&T. RM's are essential for improving communication between market business stakeholders and I&T. RM's should have a good understanding of I&T processes, healthcare, and market business processes.

Essential Job Functions:

  • Collaborates with other disciplines, the I&T Team, and market business partners to implement and support application and technology solutions that support the total care of the patient and the business functions.
  • Assist in the implementation of specific projects, either sponsored by I&T or the market.
  • Establishes key relationships with market executives and front-line leaders, physicians, as well as influential staff members within the market. Maintains high moral and ethical leadership principles.
  • Demonstrates conflict management skills by reacting promptly and effectively in accordance with organizational policies.
  • Develop relationships with the market front-line and managerial stakeholders to ensure that these key stakeholders are actively engaged in technology planning and implementation.
  • Establishes priorities and assists market and I&T staff with problem-solving.
  • Works with and participates in department committees and other requested meetings. Regularly participates in and facilitates committee meetings.
  • Effectively coordinates and communicates I&T priorities within the market they serve.
  • Performs rounds within facilities served to establish end-user relationships and identify issues.

Employment Qualifications:

  • Bachelor's degree and 8 years of related experience OR a Master's degree and 6 years of related experience OR 11 years of related experience (required)

Other Knowledge, Skills and Abilities:

  • Leadership/Management experience preferred.
  • Demonstrated competence and comfort in working with all levels of the organization.
  • Excellent written and verbal communication skills with the ability to communicate with staff, management, end users, and other market personnel.
  • Ability to research, organize, analyze, and synthesize data to support effective decision-making.
  • Ability to use all necessary office automation (i.e. MS Office, Skype, Cisco Telepresence, etc.) software efficiently and effectively.
  • Ability to work effectively as a team player and work with people of all backgrounds and at all levels.
  • Ability to take initiative, use sound judgment, make independent decisions, and work with tight deadlines.
  • Exhibits a willingness to explore new ideas, identify changing opportunities, and develop ways to meet opportunities, while understanding the financial implications of implementing changes.
  • Self-motivating.
  • Demonstrates the ability to work with interruptions, under stress, and in emergency situations.
  • Is a continuous, life-long learner who regularly invests their time and efforts in enhancing their healthcare business and technology knowledge base.
  • Employee is required to follow organizational rules, policies, and procedures, as well as applicable laws and standards.

Additional Information

  • Required to car travel to off-site locations, occasionally in adverse weather conditions

  • Client Relationship Specialist

    7 days ago

    Charleston, West Virginia, United States First Citizens Bancshares, Inc. Full time

    Position OverviewA Client Relationship Specialist plays a vital role in enhancing customer satisfaction and fostering long-term banking relationships. This position is essential for driving sales and ensuring exceptional service delivery within the branch.Key ResponsibilitiesEngage proactively with customers to understand their financial needs and provide...

  • Financial Services Relationship Manager

    6 days ago

    Charleston, West Virginia, United States gpac Full time

    Position Overview:gpac, a reputable recruitment firm with three decades of experience, is collaborating with a distinguished entity in the banking sector. We are on the lookout for a Commercial Lender to spearhead initiatives in the Charleston, WV region.This role presents a remarkable opportunity for individuals aiming to elevate their careers while making...

  • Client Relationship Specialist

    7 days ago

    Charleston, West Virginia, United States Southern First Bancshares Full time

    Join Our Team as a Client Relationship SpecialistThis role is ideal for you if you take pleasure in assisting others while demonstrating professionalism and expertise. Your communication approach should be factual, courteous, and approachable. If you value the balance between building relationships and maintaining quality service, and if you excel in a...

  • Senior Solutions Architect

    1 week ago

    Charleston, West Virginia, United States IT Hub Inc Full time

    Company OverviewIT Hub Inc is a distinguished SBA HUBZone and Economically Disadvantaged Women-Owned Small Business (EDWOSB) as well as a Minority Owned Small Disadvantaged Business (SDB) located in Virginia. With an extensive experience of over 18 years, IT Hub Inc excels in the design and development of IT systems, providing Technology Consulting, Business...

  • Manager of Renewals Operations

    2 days ago

    Charleston, West Virginia, United States R.W. Mercer Co. Full time

    Position Overview: We are seeking a driven and proficient individual to lead our renewals initiatives and ensure exceptional customer satisfaction across our portfolio. Role Responsibilities: The Renewals Team Manager will oversee our renewals division, ensuring that our team provides exemplary service to our clients throughout their journey with us. This...

  • Manager of Renewals Operations

    4 days ago

    Charleston, West Virginia, United States R.W. Mercer Co. Full time

    Position Overview: We are seeking a dedicated and proficient individual to lead our renewals initiatives and ensure client satisfaction across our service offerings. Role Responsibilities: The Renewals Team Manager will oversee our renewals division, ensuring that our personnel provides exceptional service to our clients throughout their journey with us....

  • Manager of Renewals Operations

    7 days ago

    Charleston, West Virginia, United States R.W. Mercer Co. Full time

    Position OverviewWe are seeking a dedicated and experienced professional to lead our renewals initiatives and ensure exceptional customer satisfaction across our service offerings.The Renewals Team Manager will oversee the renewals division, ensuring that our team provides exemplary service to our clients throughout their journey with us. This role...

  • Manager of Renewals Operations

    2 days ago

    Charleston, West Virginia, United States R.W. Mercer Co. Full time

    Position Overview: We are seeking a driven and talented professional to lead our renewals initiatives and ensure exceptional customer satisfaction across our service offerings. Role Responsibilities: The Renewals Team Manager will oversee our renewals division, ensuring that our team provides exemplary service to our clients throughout their journey with us....

  • Senior Enterprise Solutions Architect

    7 days ago

    Charleston, West Virginia, United States IT Hub Inc Full time

    Company OverviewIT Hub Inc is a distinguished SBA HUBZone and Economically Disadvantaged Women-Owned Small Business (EDWOSB) that is also recognized as a Minority Owned Small Disadvantaged Business (SDB) firm, located in Virginia. With an extensive experience spanning over 18 years, IT Hub Inc excels in the design and development of advanced IT systems,...

  • Software Engineering Team Lead

    2 days ago

    Charleston, West Virginia, United States Gravity IT Resourcing Full time

    Lead Software Engineer at Gravity IT ResourcingGravity IT Resourcing is seeking a skilled Lead Software Engineer to enhance our team, focusing on the creation and implementation of tailored plugins, integrations, and functionalities for the Brightspace and/or Anthology Blackboard LMS platforms. This role offers the flexibility of remote work and is ideal for...

  • Principal Software Engineer

    1 week ago

    Charleston, West Virginia, United States Gravity IT Resourcing Full time

    Senior Software Development Engineer (LMS)Gravity IT Resourcing is seeking a Senior Software Development Engineer to become an integral part of our innovative team. This role involves the design and implementation of tailored plugins, integrations, and functionalities for the Brightspace and/or Anthology Blackboard LMS platform, all from a remote setting. If...

  • Administrative Operations Manager

    1 week ago

    Charleston, West Virginia, United States AEC Talent Acquisition Full time

    Job OverviewAre you a proactive and collaborative leader with a passion for fostering relationships and driving operational success?AEC Talent Acquisition is on the lookout for a dedicated and results-driven Administrative Operations Manager to enhance our client's presence in the competitive market.This role involves leading a team of department heads,...

  • Exterior Sales Manager

    7 days ago

    Charleston, West Virginia, United States CR3 American Exteriors Charlotte NC Full time

    Field Manager - Home Exteriors | CR3 American ExteriorsCR3 American Exteriors is seeking a dedicated **Field Manager - Home Exteriors** to lead our efforts in enhancing residential properties. We specialize in providing top-notch exterior solutions and are committed to customer satisfaction.The ideal candidate will possess a strong enthusiasm for **sales**...

  • Account Management Specialist

    7 days ago

    Charleston, West Virginia, United States Cardinal Health Full time

    Company OverviewCardinal Health, Inc. is a leading global provider of integrated healthcare services and products, dedicated to enhancing patient care through effective coordination among patients, providers, payers, pharmacists, and manufacturers. With nearly a century of experience and a workforce of over 40,000 employees across approximately 60 countries,...

  • Customer Engagement Manager

    7 days ago

    Charleston, West Virginia, United States Aaron's Full time

    Aaron's Inc - Sales ManagerIn this dynamic position, you will play a vital role in enhancing the customer experience across our retail locations. Your responsibilities will include generating leads, finalizing agreements, processing renewals, and managing merchandise to keep our showroom in excellent condition. This role offers a diverse range of tasks,...

  • Sustainability Manager

    2 days ago

    Charleston, West Virginia, United States Franklin Energy Full time

    Job SummaryFranklin Energy, a leading provider of energy efficiency and grid optimization programs, seeks a highly skilled Sustainability Manager to oversee the company's environmental and social impact. This role is responsible for delivering environmental stewardship and social responsibility, ensuring the company's operations align with its sustainability...

  • Procurement Manager for Maintenance Operations

    2 days ago

    Charleston, West Virginia, United States Harbor Logistics Full time

    Job OverviewPosition Title: Procurement Manager for Maintenance OperationsRole Summary:The Procurement Manager for Maintenance Operations is tasked with overseeing the acquisition of essential goods, materials, and services that support the maintenance functions within our organization. This position involves identifying, negotiating, and procuring...

  • BDC Operations Manager

    2 days ago

    Charleston, West Virginia, United States Midwestern Auto Group Full time

    Position Title: Business Development Center "BDC" Operations ManagerLocation: Dublin, OhioCompany Overview: Midwestern Auto Group (MAG) is a premier automotive dealership group, recognized as the largest collective of European Luxury Brands globally. Our expansive campus features a diverse lineup of prestigious brands, including Audi, Bentley, BMW, Ferrari,...

  • Senior Wealth Management Advisor

    7 days ago

    Charleston, West Virginia, United States WesBanco Bank, Inc. Full time

    Job Opportunity: Senior Private Banker at WesBanco Bank, Inc. Requirements: A minimum of 5 years of experience in private banking, retail banking, consumer lending, and/or commercial lending with an emphasis on sales and business development, trust services, wealth management, and brokerage. Bachelor's Degree in Business, Finance, or Accounting is...

  • Wealth Management Advisor

    7 days ago

    Charleston, West Virginia, United States WesBanco Bank, Inc. Full time

    Location This position is 100% in office. The employee will work full-time in an office in a designated WesBanco location. Requirements Minimum of 5 years of experience in private banking, retail, consumer, and/or commercial lending, with a focus on sales and business development, as well as trust, wealth management, and/or brokerage experience. Bachelor's...