Case Manager-LCE

1 month ago


Livermore, California, United States The Chimes, Inc. Full time
Join Chimes - and go further to help others go far Chimes is a not-for-profit organization that assists people with intellectual and behavioral challenges to achieve their fullest potential.Our vast array of services - educational, employment, vocational, residential, rehabilitative, and behavioral health - are delivered through a network of national and international affiliates. This allows us to take a comprehensive, holistic approach to improving the lives of every person we serve - those who receive and those who reap the benefits of our innovative, responsive solutions.PRIMARY JOB FUNCTION(S):
  • Responds within 24 hours to internal and external customers (e.g., families, other departments) to ensure service excellence.
  • Creates and promotes a work environment that encourages recognition, communication, professional development, and teamwork while demonstrating a commitment to Agency values, mission, and goals.
  • Works cooperatively with the person, his/her family, friends, staff, advocates and/or guardians, and other programs as well as other agencies to assemble a team that is optimal for the planning process as well as preferred by the person.
  • Supervises the implementation of the Individual Plans.
  • Follow up with families, caregivers, and providers to ensure that an annual physical has been completed and is on file for each person on the assigned caseload.
  • Coordinates the development and implementation of the Individual Plan for assigned people.
  • Chairs the annual Individual Plan meeting for day-only participants.
  • Submits completed Individual Plan packet paperwork and submits following Agency policy by the 10-day deadline.
  • Ensures implementation of recommendations made at Individual Plan meetings.
  • Completes 180-day reviews of outcomes and services for assigned people.
  • Writes measurable and pertinent training goals for persons served.
  • Accompanies people to emergency rooms.
  • Provides individual and group support to people, and provides crisis intervention as people face challenging circumstances or changing health conditions.
  • Schedules paratransit rides weekly.
  • Reviews the need for assistive technology and adaptive equipment. Makes recommendations to the team.
  • Locates services and resources in the community.
  • Locates emergency residential placements when necessary.
  • Tracks and follows up on required medical services including annual physicals, Physicians Medication Order Form (PMOF), and dental for day-only people.
  • Acts as liaison between Chimes, families, providers, and services coordination.
  • Develops Service Funding Plans.
  • Coordinates the admission and discharge planning process and provides and documents follow-up services for a minimum of six months following discharge.
  • Completes paratransit applications and accompanies people on paratransit re-certification appointments.
  • Reviews and documents follow-up on incident reports.
  • Uses technology for the completion of specified job duties.
  • Attends work regularly according to assigned work schedule and following Agency policy.
  • Attends and participates in in-service training, staff meetings, and other activities to facilitate professional development.
  • Works cooperatively with others including all staff, supervisors, administrators, co-workers, persons served, community professionals, customers, vendors, and the public.
  • Follows instructions and abides by Agency policies and procedures.
  • Assumes other duties, responsibilities, and special projects as needed.

SECONDARY FUNCTION(S):
  • Works cooperatively and effectively with Agency volunteers maximizing the volunteers' experience while meeting the needs of persons served and the programs.
  • Works a flexible schedule and adjusts work schedules as needed, which may include nights and weekends to ensure that adequate assistance is provided to the persons served.
  • Is assigned to the on-call weekend rotation, carrying a cell phone, and must respond to calls on weekends within Fifteen minutes of receiving the call.

REQUIREMENTS: EDUCATION:A Bachelor's Degree in Human Services or related field with emphasis on rehabilitation counseling from an accredited college or university. EXPERIENCE:
  • A minimum of one year of experience developing and implementing Individual Plans for persons with developmental disabilities.
  • Knowledge of health issues and first aid.
  • Ability to establish and maintain successful working relationships.
  • Must have a car and an acceptable driving record as determined by criteria established by the Agency's insurance carrier and by Agency policy.

What's in it for you?Total Rewards (For Full-Time Employees = >30 hours/week):
  • Competitive Pay
  • Medical, Dental, and Vision Insurance
  • Tuition Reimbursement options

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