AWS Technology Support III

2 months ago

Houston, Texas, United States JPMorganChase Full time

Job Description
Propel operational success with your expertise in technology support and a commitment to continuous improvement.
As a Technology Support III team member in Consumer & Community Banking, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience.
Job responsibilities

  • Provides end-to-end application or infrastructure service delivery to enable successful business operations of the firm
  • Supports the day-to-day maintenance of the firm's systems to ensure operational stability and availability
  • Assist in the monitoring of production environments for anomalies and address issues utilizing standard observability tools
  • Identify issues for escalation and communication, and provide solutions to the business and technology stakeholders
  • Analyze complex situations and trends to anticipate and solve incident, problem, and change management in support of full stack technology systems, applications, or infrastructure

Required qualifications, capabilities, and skills

  • 3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
  • Demonstrated knowledge of applications or infrastructure in a large-scale technology environment both on premises and public cloud
  • Experience in observability and monitoring tools and techniques
  • Experience with one or more general purpose programming (Java, Python)
  • Experience with cloud platforms like AWS and Pivotal Cloud Foundry
  • Exposure to processes in scope of the Information Technology Infrastructure Library (ITIL) framework
  • Proficiency in Splunk, Dynatrace, Unix, Linux, Tomcat and WebSphere
  • Understanding of HAProxy (context-based routing) and Pivotal Gemfire (extended L2 cache)
  • Understanding of relational & non-relational databases
  • Understanding of IBM MQ and Kafka

Preferred qualifications, capabilities, and skills

  • Proficiency in AWS, Akamai, Datadog Technologies

About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

  • Technology Support III

    2 months ago

    Houston, Texas, United States JPMorganChase Full time

    Job Description Propel operational success with your expertise in technology support and a commitment to continuous improvement. As a Technology Support III team member in Consumer & Community Banking, Risk Technology, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of...

  • Senior Python and AWS Engineer

    1 week ago

    Houston, Texas, United States Integrated Technology Strategies, Inc. Full time

    Job OverviewPosition: Senior Python and AWS EngineerCompany: Integrated Technology Strategies, Inc.Employment Type: ContractLocation: Plano, TX (Onsite)Key Responsibilities:Develop sophisticated and scalable solutions utilizing Python and Golang for our software delivery platforms, emphasizing developer experience, engineering excellence, and software...

  • Principal Technology Support Lead

    1 week ago

    Houston, Texas, United States United Airlines Full time

    OverviewAt United Airlines, we are embarking on an exciting journey to redefine the airline industry. Our mission – Connecting People, Uniting the World – extends beyond mere transportation; it embodies our commitment to fostering opportunities in the communities we serve. With a focus on building a diverse and inclusive workforce, we are poised for...

  • AWS Databricks Solutions Architect

    1 day ago

    Houston, Texas, United States KTek Resourcing Full time

    About the RoleWe are seeking a highly skilled AWS Databricks Engineer to join our team at KTek Resourcing. As a key member of our data engineering team, you will be responsible for designing, developing, and implementing scalable and efficient data science/data engineering solutions using Databricks and related technologies.Key ResponsibilitiesEvaluate and...

  • Welding Inspection Technology Instructor

    1 day ago

    Houston, Texas, United States Lone Star College Full time

    Job SummaryLone Star College is seeking a highly qualified and experienced Welding Inspection Technology Instructor to join our team. As an adjunct faculty member, you will be responsible for teaching Welding Inspection Technology courses at various times and locations.Key ResponsibilitiesTeach Welding Inspection Technology courses at a variety of times and...

  • AWS Cloud Engineer

    1 week ago

    Houston, Texas, United States RJC Group Full time

    Job Title: DevOps EngineerAbout RJC Group: RJC Group is a leading energy trading company that is committed to innovation and excellence in the industry.Job Summary: We are seeking a highly skilled AWS DevOps Engineer to join our team in Houston. The successful candidate will be responsible for designing and implementing cloud infrastructure, building CI/CD...

  • Corporate Technology Solutions Analyst III

    1 month ago

    Houston, Texas, United States JPMorganChase Full time

    Job Description Join our dynamic team to revolutionize how technology intersects with business. Your analytical skills and tech-savviness will be pivotal in creating impactful solutions.As a Solutions Analyst III in Corporate Technology, you will aid in bridging the gap between product owners, business, operations, and software developers by leveraging your...

  • Software Engineer III

    1 month ago

    Houston, Texas, United States JPMorganChase Full time

    Job Description We have an exciting and rewarding opportunity for you to take your software engineering career to the next level. As a Full Stack Java Software Engineer III at JPMorgan Chase within the Corporate Sector, Credit Risk Technology Team, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology...

  • AWS Data Engineer

    1 day ago

    Houston, Texas, United States QUANTEAM (Groupe RAINBOW PARTNERS) Full time

    About Quanteam (Groupe Rainbow Partners)Quanteam, a consulting firm within the Rainbow Partners group, specializes in the fields of Banking, Finance, and Financial Services. Guided by our core values of closeness, teamwork, diversity, and excellence, our team of 1,000 expert consultants, representing 35 different nationalities, collaborates across 10...

  • Technology Support Specialist

    2 weeks ago

    Houston, Texas, United States ISI CRM Full time

    Job DescriptionPosition Overview: The Technology Support Specialist will play a crucial role in overseeing the technological infrastructure and network operations at ISI CRM, a company specializing in Construction, Repair, and Maintenance. This position involves collaboration with all personnel as required and supporting the division leader on significant...

  • Infrastructure Engineer III

    4 weeks ago

    Houston, Texas, United States JPMorganChase Full time

    Job Description You belong to the top echelon of talent in your field. At one of the world's most iconic financial institutions, where infrastructure is of paramount importance, you can play a pivotal role.As an Infrastructure Engineer III at JPMorgan Chase within the Infrastructure Platforms team, you utilize strong knowledge of software, applications, and...

  • Technical Project Manager III

    1 month ago

    Houston, Texas, United States JPMorganChase Full time

    Job Description Join our dynamic team to innovate and drive technology advancements, contributing to significant business growth and client success.As a Technical Project Manager III in Corporate Technology Infrastructure Management, you will help lead complex technology projects and programs that drive business goals and create value for clients, employees,...

  • Technology Support Specialist

    1 week ago

    Houston, Texas, United States Prosum Full time

    IT Services Coordinator Overview The IT Services Coordinator ("ISC") plays a crucial role in providing support for IT systems while overseeing the administration, monitoring, and upkeep of the data and communication infrastructure for the designated office of Prosum. Key responsibilities include: Management and Support of Technology Equipment Execute...

  • Technology Support Manager

    2 weeks ago

    Houston, Texas, United States Baker Botts Full time

    Baker Botts, a prominent international law firm known for its expertise across various industries, is looking for a Technology Support Manager to enhance its IT Department. This role involves overseeing a team of both internal and outsourced Service Desk Support Analysts to deliver exceptional support services. The position also includes chairing the...

  • java developer

    3 months ago

    Houston, Texas, United States TopEdge Technology Full time

    Positon Java DeveloperLocation Dallas Texas (Onsite)Experience 2-3 years Java/Angular Lead leadership skills spring front end Angular REST API's AWS infrastructure Java Manage stakeholder expectations Whatever is committed is delivered on time from a technology perspective If there is any risk they come up with that ahead of time and come up with risk...

  • Office Operations Clerk III

    5 days ago

    Houston, Texas, United States Texas Department of Aging & Disability Services Full time

    Job Summary:The Texas Department of Aging & Disability Services is seeking a highly skilled Administrative Support Specialist III to provide advanced clerical and general office support to the Program Directors of the Child Protection Investigation (CPI) Division. The ideal candidate will have excellent organizational and communication skills, with the...

  • Registered Nurse

    3 days ago

    Houston, Texas, United States HCA Houston Healthcare Northwest Full time

    About the RoleWe are seeking a highly skilled and compassionate Registered Nurse - NICU III to join our team at HCA Houston Healthcare Northwest. As a key member of our healthcare family, you will play a vital role in providing exceptional patient care and contributing to the success of our NICU department.Key ResponsibilitiesAssess, plan, implement, and...

  • Energy Efficiency Specialist

    5 days ago

    Houston, Texas, United States CTI III LLC Full time

    Job DescriptionAbout CTI III LLCCTI III LLC is a leading provider of tax incentives and credits, helping businesses maximize their financial savings and thrive. As a Building Performance Field Technician, you will be part of a team that leverages proprietary tax software to provide accurate and efficient tax studies with superior quality.Job SummaryWe are...

  • Technologist III

    3 months ago

    Houston, Texas, United States AkzoNobel Full time

    We've been pioneering a world of possibilities to bring surfaces to life for well over 200 years. As experts in making coatings, there's a good chance you're only ever a few meters away from one of our products. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We're...

  • Application Technology Support II

    4 weeks ago

    Houston, Texas, United States JPMorganChase Full time

    Job Description Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation.As a Technology Support II team member on the Post Trade Technology team, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows....