Assistant Property Manager
4 weeks ago
Organization Background
Aeon is a nonprofit developer, owner and manager of quality, affordable homes in the
Twin Cities. Since 1986, the award-winning nonprofit has built or renovated 5,900
apartments and townhomes. These homes provide stability to more than 17,000
people each year. At Aeon, we believe everyone deserves a home. But the threat of
homelessness is real. Too many people are struggling to make ends meet. One illness,
one day without work, one family emergency, could leave them with nowhere else to
go. Together, we will act boldly to create and preserve quality, affordable homes for
those who need them most. With Aeon, you'll discover hard work that's worth it.
Learn more about Aeon at
Position Summary
We are seeking an administrative and customer service professional who will join our
management team at The Crest in Brooklyn Center, MN The Assistant Property
Manager is a business leader who focuses on resident customer service and assists in
managing operations, leasing activity, renewals, collections, financial reporting,
supplies, and communications of a multi-million-dollar apartment community. This
position requires unmatched customer service and someone who thrives in a
customer-centric, fast-paced environment. This individual will also support the team in
maintaining the physical building, in partnership with the maintenance team, to protect
and maintain the asset and promote financial health of the property by achieving the
annual budget goals. The Assistant Property Manager reports to the Site Manager.
Key responsibilities include, but are not limited to:
Compliance: Complete all aspects of the income and eligibility certification and
renewal process for Housing Tax Credit, Section 8, and other programs. This
person, in partnership with Aeon's Compliance Team, will lead the compliance
aspect for these properties.
* Resident/Property Relations: Respond to resident, vendor and management
needs, issues, or problems. Duties may include entering maintenance requests,
granting access as needed, attending community meetings as needed and
responding to emergencies.
* Property Finances: Support the rent collection process including issuing receipts
to residents, preparing deposits, and creating delinquent letters. Support the Site
Manager with lease termination and legal action, if necessary. Assist in
managing the property's budget by making sound fiscal decisions to increase the
net operating income of the community.
* Office/Administrative Support: Support the site office by being present during
property office hours, answering telephone, filing, sorting mail, maintaining
office equipment, ordering office supplies, referring residents, providing accurate
rental information, and giving access to vendors/contractors.
* Physical Asset: Support the Site Manager with to ensure unit and common area
components pass all physical inspections. Inspect apartments during move-in
and move outs, walking apartments and the community as needed.
* Marketing & Leasing: Support the occupancy goals as set by the
budget/organization by assisting in marketing, processing applications, retaining
residents, and affirmative marketing.
Skills & Qualifications
The ideal candidate will be a detail-oriented professional who is able to think critically
and adapt to changing rules and regulations. The candidate will have the ability to
compile information from many sources in an organized way and will be able to create
and maintain relationships with staff and residents to help ensure compliance for a
myriad of housing programs.
In addition, the Assistant Property Manager will have the following skills:
* Demonstrated success in detail-oriented administrative support functions as well
as face-to-face customer/client interactions is required.
* Strong organizational skills are required.
* Ability to handle shifting and multiple priorities in a fast-paced, growth
environment.
* Ability to engage in interpersonal communication that is culturally responsive,
ensuring consideration for differing needs and expectations.
* Must have a commitment to learning and participating in Aeon's diversity,
equity, and inclusion efforts.
* Must be a resourceful, problem solving, relationship-building, seeker of
excellence.
* Demonstrated ability to multi-task, prioritize, be adaptable and comfortable in a
high energy environment.
* Strong computer literacy skills.
* Physical Requirements:
o Ability to lift up to 10lbs.
o Ability to reach above and below the shoulders.
o Ability to sit and stand for extended periods of time.
o Ability to complete daily tours between properties including but not limited
to inspecting grounds, hallways, stairwells, and apartment homes.
o Ability to file, open and close file drawers, and enter data into a computer
for extended periods of time.
o Ability to withstand external weather conditions.
Compensation, Hours & Location
This position pays $20-$22 per hour depending on experience and offers an impressive
benefit package that includes medical, dental, vision, life insurance, short-term and
long-term disability, retirement plan, generous paid time off and an employee
assistance program. This position offers Monday-Friday, daytime hours. Typical work
schedules are 8am-5pm, but there is some flexibility in these hours to accommodate
the needs of the property and the staff person. This is an in-person position and will
work mostly out of The Crest. Occasional work at Aeon's Central Office, training
facilities and other properties will occur from time to time.
If you are interested in applying for this position, please visit:
Position is open until filled.
Aeon values a diverse work environment. Individuals with disabilities, persons from
BIPOC communities, the LGBTQ+ community, and people from underrepresented
communities are strongly encouraged to apply.
Aeon is an Equal Opportunity / Affirmative Action
Employer Employees and residents are encouraged to apply.
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