Field Service Supervisor- SEATAC

4 weeks ago

SeaTac, Washington, United States DHL Express (USA), Inc. Full time

What makes DHL great?Our People We know each employee's individual contributions make us the #1 Express Delivery and Logistics Company in the world.

Distinguished as No. 1 World's Best WorkplaceTM by Great Place to Work and Fortune Magazine

DHL Express is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our culture is about personal commitment – to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives.

Start YOUR career with DHL today...

DHL Express is currently hiring a Field Service Supervisor for our SEATAC, WAService Station. The Field Service Supervisor provides operational management and support at the service center location to ensure efficient and timely pick-up and delivery handling of customer materials and shipments. They also ensure compliance with safety, security, regulatory, and company policies. Pay ranges from $76,350 to 101,805year based on experience.

Key Responsibilities:

  • Responsible for overall efficient and effective Service Center operations regarding pick-up and delivery personnel and services
  • Ensures all material is picked up and delivered from/to all area accounts in accordance with DHL guidelines, customer expectations and government regulations
  • Ensures safe, efficient and timely handling and transportation of all customer materials
  • Develops operations plans and budgets based on goals and objectives
  • Works with sales management to promote sales growth by advising on customer activities and achieving specific customer call targets
  • May manage, coach, and train sales representatives in smaller locations
  • May ensure compliance with import/export regulations, duties, and tariffs in some markets
  • Supervises two or more staff; responsible for hiring, coaching, training, and developing subordinate staff
  • Assigns work, sets completion dates, reviews work, and manages performance in accordance with organizational policies, procedures, and performance management processes

Skills & Qualifications:

  • Complete understanding and wide application of principles, theories, and concepts in function or business area
  • An advanced understanding of specific aspects of work supervised and practical application to problems and situations ordinarily encountered
  • Knows and effectively uses fundamental concepts, practices, and procedures relative to quality and productivity improvements, training, budgeting and cost control, and progressive techniques in area of specialization
  • Generally understands basic supervisory approaches for work direction, motivation, and disciplinary action
  • Typically requires BS/BA and 3 years' experience in related field, including at least one year of supervisory experience
  • Professional certification required in some areas

Employee Benefits & Incentives

DHL Express benefits and incentive offerings are designed to reflect a substantial experience for both employees and their dependents during their career and life journey. The specifics will vary, but wherever you join and in whatever role, you'll find our benefits and rewards are among the best in the industry. They include:

  • Competitive Pay
  • Bonus/Incentive Programs
  • Retirement Savings – 401K with company match
  • Medical, Dental, Vision, well-being programs
  • Tuition Reimbursement
  • Generous Paid Time Off – Starting at 4 Weeks (PT/FT)
  • Paid Leave
  • Employee Discount Program
  • Employee Assistance & Work Life Program
  • Outstanding training opportunities
DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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