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Office Administration Manager
1 month ago
Solutions for Today's Challenges. Vision for Tomorrow's Opportunities.
Join William Blair, the Premier Global Boutique.
William Blair has delivered trusted advice for nearly nine decades, and we continue to deepen our expertise and relationships across regions, asset classes, and markets throughout North America, Europe, Asia, and Australia.
We are committed to our people and culture, values, clients, and local communities.
What sets us apart is that we are an independent partnership, with employees who have unique experiences, perspectives, and backgrounds. We provide advisory services, strategies, and solutions to meet clients' evolving needs amid dynamic market conditions and varying industries.
We strive to attract the most qualified, passionate candidates who specialize in investment banking, investment management, private wealth management, and a variety of other business functions.
We work tirelessly to create an inclusive culture and take pride in fostering employees' professional and personal growth. We empower our people to bring their best thinking each day so we can deliver the tailored, thoughtful work and problem-solving abilities that our clients expect.
Equally, we are proud of our long-term partnerships with the communities in which we live and work, a legacy we inherited from our founder.
We invite you to learn about how we are seeking excellence in everything we do and empowering our clients' success with passion, creativity, and rigor. For more information, visit
Job Description
This position will execute office administration services to meet the needs of local staff. Selected candidate will manage any large/complex office construction projects, Monitor any office services outsourcing/contractor relationships, serve as a contact person or escalation point for office services questions, issues or special requests. and develop, manage and implement office specific WREM procedures related to facilities, hospitality, phone, security, tech support, mail, copy, travel. Guide and mentor less experienced staff. Employee in this role will be required to work in the office 5 days a week.
Responsibilities include but may not be limited to:
- Execute office administration services to meet the needs of the local staff, including office buildouts/relocations, furniture moves, repairs/maintenance, meetings/conference room services and general office operations. Ensure excellent customer service with minimal disruption. Ensure established policies, procedures and standards are followed
- Monitor annual office administration budget to ensure alignment and allocate invoices for payment
- Manage key aspects of office construction projects from initial planning phase to final move in. Lead the vendor selection process. Ensure corporate space/design standards are followed. Coordinate and oversee construction/real estate vendors. Participate in the project planning process, track adherence to plan and ensure timing requirements are met. Respond to project related questions and/or issues
- Monitor office services outsourcing/contractor relationships, such as reception, mailroom, conference room/meeting planning, etc. Ensure outsourced staff meets performance expectations and service commitments and appropriate staffing levels are provided
- Arrange for maintenance/repairs when needed, ensuring quick response and minimal disruption
- Serve as a contact for office services questions, issues or special requests
- Maintain relationships with local office management and employees to stay abreast of needs and employee satisfaction
- Maintain relationships with external vendors, outsourcing firms and other office administration professionals. Maintain relationships with corporate WREM staff to stay informed of corporate standards, trends and changes. Leverage relationships to respond to local office services needs/requests when needed
- Help develop meeting room and hospitality procedures specific to each office location and monitor for efficiency and cost effectiveness
- Plan and coordinate office wide events (holiday party, community engagement, alliance groups, Chase Corporate Challenge)
- Coordinate with Director of Security to develop and implement safety procedures
- Develop and oversee office supply program and monitor for cost efficiency
- Act as liaison with Brand Marketing & Communication (BMC) for communication and implementation of BMC initiatives
- Additional responsibilities as requested
Qualifications:
- Ability to successfully lead a team and work and excel in a team environment
- Commits to satisfying internal and external customers
- Good organizational, communication, and daily prioritization skills
- Basic working knowledge of Microsoft office products
- Excellent verbal and written communication skills
- Proven problem solving and critical thinking skills
- Willingness to adapt to change
- Ability to work in a fast-paced environment
- Strong time management and project management skills
- Bachelor's Degree required
- 5+ years office administration experience required
#LI-BK1
William Blair is an equal opportunity employer. It complies with all laws and regulations that prohibit discrimination in employment practice because of race, color, religion, creed, ancestry, marital status, gender, age, national origin, sexual orientation, unfavorable discharge from the military service or on the basis of a physical or mental disability that is unrelated to the employee's ability to perform the duties of the job applied for. EOE m/f/d/v
Be aware of hiring scams: William Blair has clear processes and guidelines with regards to recruiting. We do not request personal financial information in connection with an employment application nor does William Blair extend any employment offers without first conducting an interview through one of its registered offices. William Blair does not use instant messaging services such as WhatsApp, Telegram, or iMessage as part of the recruiting or interviewing process.
Note to External Recruiters / Search Firms: William Blair does not accept unsolicited resumes and will not pay for any placement resulting from the receipt of an unsolicited resume. Any unsolicited resumes received will not be considered as a valid submission.
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