Pharmacy Authorization Support Technician

1 month ago


Tampa, Florida, United States Optum Full time

This role, under general supervision, processes refill authorization and prior authorization requests in a centralized office location for participating Primary Care providers.Prepares refill and prior authorization requests for review by the provider as directed by department protocolsEnters/gathers patient information in the EHR to process refill and prior authorization requestsVoluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)Pharmacy technician and/or customer service call center experienceBasic level proficiency with computer skills including ability to enter patient data and navigate applications including Allscripts & ECW, Intranet, and Microsoft Office ToolsKnowledge of medication refill and prior authorization processesWe believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life.


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