Current jobs related to Technical Training Specialist - Saint Paul, Minnesota - Infinite Campus

  • Senior Technical Specialist

    4 weeks ago

    Saint Paul, Minnesota, United States Best Buy Full time

    Job SummaryWe are seeking a highly skilled and experienced Senior Technical Specialist to join our team at Best Buy. As a Senior Technical Specialist, you will be responsible for leading a team of technical experts in providing exceptional customer service and technical support.Key ResponsibilitiesLead a team of technical experts in providing technical...

  • Release Train Engineer

    2 weeks ago

    Saint Paul, Minnesota, United States C4 Technical Services Full time

    Job Title: Release Train EngineerJoin C4 Technical Services as a Release Train Engineer and lead our Agile Release Train (ART) to deliver value to our customers. As a key member of our team, you will be responsible for facilitating ART events, processes, and improving efficiencies in delivering value.Key Responsibilities:Lead the ART and serve as a...

  • Technical Support Specialist

    2 weeks ago

    Saint Paul, Minnesota, United States Apex Systems Full time

    Technical Support Specialist Job DescriptionApex Systems is seeking a highly skilled Technical Support Specialist to join our team in Eagan, MN. As a Technical Support Specialist, you will be responsible for providing technical support to our clients in the industrial dishwasher industry.Main Responsibilities:Provide technical support via phone, email,...

  • Technical Service Specialist, CareLink Express

    1 week ago

    Saint Paul, Minnesota, United States Medtronic Full time

    About the RoleWe are seeking a highly skilled Technical Service Specialist to join our team at Medtronic. As a Technical Service Specialist, you will be responsible for providing technical support and assistance to customers and healthcare professionals regarding our Cardiac Implantable Electronic Devices.Key ResponsibilitiesReview and analyze Cardiac...

  • Instrumentation Technical Support Specialist

    6 days ago

    Saint Paul, Minnesota, United States TSI USA Full time

    Technical Support Specialist at TSIThe Instrumentation Technical Support Specialist provides technical support to TSI customers, distributors, channel partners, OEMs, engineers, end users, Regional Sales Managers (RSM) and other TSI offices around the world.ResponsibilitiesAssist internal and external customers by providing functional support through...

  • Data Integration Specialist

    2 days ago

    Saint Paul, Minnesota, United States C4 Technical Services Full time

    Job Title: Data Integration SpecialistJob Summary:C4 Technical Services is seeking a skilled Data Integration Specialist to join our team. As a Data Integration Specialist, you will be responsible for designing, developing, and implementing ETL processes using Informatica and SnapLogic. You will work closely with our application groups to prepare effective...

  • Technical Support Specialist

    3 days ago

    Saint Paul, Minnesota, United States Volt Company Defunct Full time

    At Volt, we're seeking a skilled Technical Support Specialist to join our team. As a key member of our support team, you'll provide top-notch technical assistance and customer service to our clients, ensuring their electronic medical record (EMR) applications run smoothly.This is a full-time opportunity that requires a strong background in customer service...

  • Technical Support Specialist

    7 days ago

    Saint Paul, Minnesota, United States Volt Company Defunct Full time

    Job Summary:Volt is seeking a skilled IT Support Specialist to provide technical assistance and customer service to support providers, end users, and patients related to electronic medical record (EMR) applications.This is a full-time opportunity that requires a strong understanding of IT systems and excellent communication skills.Key...

  • Technical Support Specialist

    3 days ago

    Saint Paul, Minnesota, United States Volt Company Defunct Full time

    About the Role:Volt is hiring an IT Epic Support Specialist to provide technical assistance and customer service to support providers, end users, and patients related to electronic medical record (EMR) applications.This is a full-time opportunity that requires an Associate degree or equivalent work experience, along with one year of related work experience...

  • Release Train Engineer

    3 days ago

    Saint Paul, Minnesota, United States C4 Technical Services Full time

    Program PLANT Overview: As a Release Train Engineer at C4 Technical Services, you will lead the implementation of Fiserv DNA for Loan Accounting/Loan Servicing for all customers. This involves building interfacing programs in a cloud environment, testing, and rolling out to end users. The goal is to transition from a highly customized legacy platform to a...

  • Financial Product Specialist

    2 weeks ago

    Saint Paul, Minnesota, United States Expert Seekers Training Full time

    Unlock Your Potential as a Financial Product SpecialistEmbark on a rewarding career journey with Expert Seekers Training, a distinguished organization recognized by industry leaders. As a Financial Product Specialist, you'll have the opportunity to excel in a structured career path with potential earnings exceeding $140,000 in the first year and a $23,000...

  • Data Integration Specialist

    3 days ago

    Saint Paul, Minnesota, United States C4 Technical Services Full time

    Job SummaryAs a Data Integration Specialist at C4 Technical Services, you will be responsible for designing, developing, and implementing ETL solutions using Informatica and SnapLogic. You will work closely with the application groups to prepare effective solutions for all programs and collaborate with the team to troubleshoot and resolve issues.Key...

  • Senior Technical Content Specialist

    3 days ago

    Saint Paul, Minnesota, United States Blue Star Partners LLC Full time

    Job OverviewBlue Star Partners LLC is seeking a skilled Technical Content Specialist to create high-quality technical articles, reports, and documentation for various uses. The ideal candidate will have a strong background in technical writing, with experience in creating content for corporate and technical environments.Key ResponsibilitiesDevelop and...

  • Release Train Engineer

    1 week ago

    Saint Paul, Minnesota, United States C4 Technical Services Full time

    Job SummaryAs a Release Train Engineer at C4 Technical Services, you will lead the implementation of Fiserv DNA for Loan Accounting/Loan Servicing for all customers. You will build interfacing programs in a cloud environment, test, and roll out to end users. This is a complex technology transformation program that requires expertise in organizational change...

  • **ETL Developer

    3 days ago

    Saint Paul, Minnesota, United States C4 Technical Services Full time

    Job Title: ETL Developer - Data Integration SpecialistJob Summary: We are seeking a highly motivated ETL Developer to join our team at C4 Technical Services. As an ETL Developer, you will be responsible for designing, developing, and unit testing specific projects, including new implementations, enhancements, and production support.Key Responsibilities:*...

  • Digital Marketing Specialist

    2 days ago

    Saint Paul, Minnesota, United States C4 Technical Services Full time

    Job Summary:As a Digital Marketing Specialist within the Health Care Business Group at C4 Technical Services, you will have the opportunity to collaborate with innovative and diverse people around the world. Your role will involve supporting the development and activation of integrated marketing campaigns to drive demand among end users in the US and CA. You...

  • Technical Support Specialist for Building Automation Systems

    1 week ago

    Saint Paul, Minnesota, United States Trane Technologies Full time

    Join Our Team as a Technical Support SpecialistAt Trane Technologies, we're committed to creating comfortable, sustainable, and efficient environments. As a Technical Support Specialist, you'll play a crucial role in ensuring our customers receive world-class products and services. Your expertise in building automation systems and HVAC controls will help us...

  • Technical Support Specialist for Building Automation Systems

    3 days ago

    Saint Paul, Minnesota, United States Trane Technologies Full time

    About the Role:We are seeking a highly skilled Technical Support Specialist to join our team at Trane Technologies. As a Technical Support Specialist, you will play a critical role in providing technical expertise and support to our customers and internal stakeholders. Your primary responsibility will be to assist with the sale, installation, and...

  • Data Integration Specialist

    2 days ago

    Saint Paul, Minnesota, United States C4 Technical Services Full time

    About the Role:C4 Technical Services is seeking a highly motivated and detail-oriented Data Integration Specialist to join our team. As a key member of our data engineering team, you will be responsible for designing, developing, and unit testing ETL processes using Oracle PL/SQL, Unix/Shell Scripting, and Python.Key Responsibilities:Design and develop ETL...

  • Technical Support Specialist

    2 weeks ago

    Saint Paul, Minnesota, United States Nagios Enterprises, LLC Full time

    Job Title: Technical Support EngineerAt Nagios Enterprises, LLC, we are seeking a highly skilled Technical Support Engineer to join our team. As a Technical Support Engineer, you will be responsible for providing exceptional customer service and technical support to our customers and partners.Key Responsibilities:Act as the primary point of contact for...

Technical Training Specialist

3 months ago

Saint Paul, Minnesota, United States Infinite Campus Full time

The Technical Training Specialist is responsible for delivering initial training focused on the fundamentals of using Infinite Campus for new districts. The Training Specialist will also assist with planning and managing the design of instructional material and programs. Must be legally authorized to work within country of employment without sponsorship for employment visa status (e.g., H1B) now and/or in the future.

Job Responsibilities

  • Learn and understand the fundamentals, premium products, and advanced features of using Infinite Campus
  • Perform software product training on location, at customer sites or via the Web
  • Assist with planning and managing the design of training materials and programs
  • Executes and oversees training plans
  • Responsible for communication with customers and internal departments for issue resolution and customer success
  • Apply a thorough understanding of the Campus Application in order to teach, assist districts with questions or help set up any special functionality requested
  • Guide the writing and delivery of all customer curriculums
  • Manages the requests and quality of training site environments based on the technical specifications of the project
  • Manage and document all time, tasks, and expenses related to training
  • Apply thorough understanding and working knowledge of the Infinite Campus Application to pass and maintain Campus Credentialing
  • Access Infinite Campus production customer data in live sites adhering to the practices and procedures outlined in the master security guidelines
  • Other related duties as assigned

Desired Background

  • Bachelor's Degree
  • 2+ years of professional technical training
  • 2+ years of experience working in a customer service environment
  • Time Management skills and close attention to detail
  • Both, soft and technical customer service skills along with a customer-focused delivery, is required.
  • Demonstrated communication (verbal and written), presentation, organization, and team skills
  • Ability to work both independently and as part of a team.
  • Ability to follow standard methodology practices when training new districts in implementing the Infinite Campus product
  • Ability to multi-task and work in a multi-application environment
  • Highly motivated, dynamic professional with adult training experience in a professional environment.
  • Capable of motivating groups of people to learn in creative ways.
  • Experience working in a customer service environment with soft and technical customer service skills along with a customer focused delivery

Performance Expectations

  • Perform job responsibilities as directed achieving desired results within expected time frames and with a high degree of quality and professionalism
  • Establish and maintain positive and productive work relationships with all staff, customers and business partners
  • Limited weekend and evening work is anticipated
  • Job-related travel is required up to approximately 10% during summer busy season.
  • Document all customer specific communication and training status notes
  • Report all customer billing and expenses immediately after training or event

Position must adhere to the practices and procedures outlined in the master security guidelines.

*This position may perform job responsibilities directly for a customer contract, which may be subject to a more thorough criminal background check to include, but not limited to, fingerprints, outside the standard screening. If the position performs job responsibilities directly for said customer(s), employee is required to pass the specified criminal background check; meeting the requirements of the customer contract.

Infinite Campus, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Infinite Campus complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Infinite Campus, Inc. expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Infinite Campus' employees to perform their job duties may result in discipline up to and including discharge