Technical Support Specialist

4 weeks ago


Saint Paul, Minnesota, United States Volt Company Defunct Full time

About the Role:

Volt is hiring an IT Epic Support Specialist to provide technical assistance and customer service to support providers, end users, and patients related to electronic medical record (EMR) applications.

This is a full-time opportunity that requires an Associate degree or equivalent work experience, along with one year of related work experience in customer service and/or information technology systems support.

The ideal candidate will have prior work experience in a healthcare environment and experience working with a ticketing system or Customer Relationship Management (CRM) tool.

Responsibilities:

  • Provide technical assistance and customer service to support providers, end users, and patients.
  • Work with electronic medical record (EMR) applications.
  • Collaborate with a team to resolve technical issues.

Benefits:

Volt offers benefits (based on eligibility) that include health, dental, vision, term life, short term disability, AD&D, 401(k), sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).

Volt is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment.



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