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Supervisor, Enhanced Middle Office

4 months ago


Thousand Oaks, California, United States SEI1GLOBAL Full time

The Investment Manager Services Division (IMS) at SEI is growing rapidly and is seeking new members on the Middle Office Bank Debt team. Our primary goal is to provide exceptional administration servicing for our clients' assigned Bank Loan Services (maintenance of trade from execution and loan closing through the credit events for the life cycle of the position).

What you'll do:

  • Ensure all established daily processing procedures and controls are completed accurately and timely, all daily client deliverables are met, that issues are promptly resolved or elevated to more senior management, and that reoccurring issues are resolved by eliminating the underlying causes.
  • Work closely with the other divisions within IMS to understand the client's portfolio and structure, all daily and monthly client deliverable requirements to ensure these are met. Serve as the main daily client operational contact.
  • Communicate with appropriate internal or external teams to resolve open issues or questions. Communicate and work with internal and vendor technology support in resolving production issues or other system support queries.
  • Prepare and review loan trade process including confirmation and settlement. Confirm and allocate all trades by T+1. Communicate and coordinate any issues with portfolio managers, traders, and counterparties to resolve any trade discrepancies and escalate when necessary. Utilize ClearPar for all Par trades to ensure allocations are accurate, review of documents, and communication between all parties is done in a timely manner.
  • Communicate and coordinate settlement information and documentation between counterparties, legal counsel, and agent banks in a timely matter. Manage and document all trade status updates for reporting. Review cash balances to ensure availability of cash for settlement and coordinate FX transactions on foreign loan trades. Coordinate wires for trade settlements between appropriate parties.
  • Perform various types of reconciliation. Monitor Intralinks and LendAmend for any amendments or restructures that need immediate attention and action. Collection and management of pricing from various third party vendors. Collection and management of broker quotes.
  • Lead process improvement initiatives. Work with providers to evaluate system releases/enhancements. Support the system new release/enhancement process through testing new functionality, patches, and enhancements.
  • Keep up-to-date on industry initiatives. Train and supervise analysts on systems, processing, procedures, and job responsibilities.
  • Take a lead role in new client conversions and new fund launches. Assist in the implementation of new clients and funds with managers, custodians, and prime brokers.
  • We want you to succeed and look for future solutions Through attending and participating in various IMS and corporate professional development sessions, you will acquire the tools to identify processes across the division and organization.
  • You will have the opportunity to partner with a diverse team and grow your career.

What we need from you:

  • BS/BA degree in Accounting, Finance, Information Technology, Business or related field, or the equivalent in education and work experience.
  • Advanced degree and or relevant professional certification or progress towards preferred.
  • Minimum 2 years financial service experience preferred.
  • Strong knowledge of spreadsheets and database applications required.
  • Experience with ClearPar, Advent Geneva, Intralinks, and LendAmend preferred.
  • Detail oriented.
  • Strong aptitude for numbers.
  • Excellent interpersonal, communication and customer service skills.
  • Ability to effectively work under pressure to meet concurrent deadlines.
  • Ability to work independently and with others in an effective and professional manner.
  • Strong interest in creating meaningful business solutions.
  • Proficient in Microsoft Office.
  • Strong organizational and time-management skills.
  • Strong analytical and problem-solving skills.
  • Team Player.
  • Flexible.
  • Regular and reliable attendance in accordance with position, business and/or client needs.

What we would like from you:

  • Extensive knowledge of the financial services industry, security markets and investment types.
  • Experience with various instrument types including equity, fixed income and derivative markets and demonstrated knowledge of security terms and conditions relative to each asset type.
  • Understanding of the pricing and valuation of various asset classes including experience with security level pricing verification processes.
  • Strong working knowledge of industry trends and regulatory environment.
  • Ability to interact and build effective working relationships with peers and senior management.
  • Demonstrated ability to function in a fast paced, high-intensity working environment with multiple and diverse responsibilities.
  • Ability to analyze issues quickly and independently and take appropriate action under tight time constraints.
  • Entrepreneurial spirit and willingness to take on additional responsibility quickly.
  • Someone who will embody our SEI Values of courage, integrity, collaboration, inclusion, connection and fun. Please see our website for more information.

SEI's competitive advantage:

To help you stay energized, engaged and inspired, we offer a wide range of benefits including comprehensive care for your physical and mental well-being, a strong retirement plan, tuition reimbursement, a hybrid working environment for most roles, support for working parents and flexible Paid Time Off (PTO) so you can relax, recharge and be there for the people you care about.

Benefits include healthcare (medical, dental, vision, prescription, wellness, EAP, FSA), life and disability insurance (premiums paid for base coverage), 401(k) match, education assistance, commuter benefits, up to 11 paid holidays/year, 21 days PTO/year pro-rated for new hires which increases over time, paid parental leave, back-up childcare arrangements, paid volunteer days, a discounted stock purchase plan, investment options, access to thriving employee networks and more.

We are a technology and asset management company delivering on our promise of building brave futures (SM)—for our clients, our communities, and ourselves. Come build your brave future at SEI.


SEI is an Equal Opportunity Employer and so much more...


After over 50 years in business, SEI remains a leading global provider of investment processing, investment management, and investment operations solutions. Reflecting our experience within financial services and financial technology our offices encompass an open floor plan and numerous art installations designed to encourage innovation and creativity in our workforce. We recognize that our people are our most valuable asset and that a healthy, happy, and motivated workforce is key to our continued growth. At SEI, we're (literally) invested in your success. We offer our employees paid parental leave, back-up childcare arrangements, paid volunteer days, education assistance and access to thriving employee networks.


SEI is an equal opportunity / affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law.