Facility Operations Supervisor

2 weeks ago

Thousand Oaks, California, United States Servicon Full time

About Us:

We are a women-owned enterprise with nearly five decades of experience as a premier provider of environmental solutions, specializing in infection control for intricate facilities. As a locally owned and operated business, we are nimble and capable of swiftly adapting to meet the needs of our team and clients.

Our objective is to establish ourselves as a reliable partner rather than just an outsourced service provider.

One of our most significant assets is our Culture of Caring. From our leadership to our frontline personnel, Servicon exemplifies our commitment to fostering healthy environments where individuals can flourish. This commitment leads to enhanced client satisfaction and improved health outcomes. Our meticulous adherence to infection control standards, combined with compassionate service delivery, is fundamental to our success.

Servicon emphasizes three critical components for cultivating a Culture of Caring and Excellence: People, Programs, and Performance. These elements reflect our strong value alignment, positively influencing patient care, infection control, and operational efficiency.

The Position:

As the Facility Operations Supervisor, you will be responsible for overseeing the execution of safety protocols, managing staff training, and ensuring exceptional janitorial standards in line with company policies. Your role includes supervising operations, optimizing resource allocation, and delivering effective solutions to maintain cleanliness and safety for our clients.

Key Responsibilities:
  • Engage regularly with clients and staff in a professional and responsive manner, consistent with Servicon's policies, values, mission, and objectives.
  • Ensure the complete implementation and adherence to safety protocols within the facilities. Conduct inspections and evaluations of all areas serviced by assigned personnel for safety and janitorial excellence.
  • Facilitate monthly safety meetings, provide immediate corrections, counseling, and retraining on unsafe practices.
  • Supervise, manage, and train janitorial staff in accordance with client and company expectations. Conduct quality assurance inspections to verify that all work is completed in compliance with specific procedures and scope of work.
  • Implement janitorial policies, procedures, and modifications to ensure sustainable and cost-effective use of staff time, supplies, equipment, and processes. Assist in fulfilling deliverables in client agreements and Statements of Work to the highest standards.
  • Support the Director of Operations and execute the full range of required management responsibilities. Produce a monthly calendar of quality assurance evaluations, gather statistics, and generate account-related reports.
  • Recognize challenges as opportunities and provide effective solutions to assist Project Managers in resolving janitorial and scheduling issues, along with recommendations for enhanced efficiencies.
Qualifications for Success:
  • A minimum of four (4) years of relevant managerial experience in Facility Services or a related field.
  • A strong commitment to high-quality service and standards.
  • Proven ability to coach, motivate, develop, and lead a team.
  • Willingness to work a flexible schedule, including day, evening, and night shifts.
  • Proficient in computer skills, with a strong command of all Microsoft Office applications.
  • Experience with union contracts is preferred.
  • Ability to obtain security clearance.
  • Bilingual proficiency (Spanish/English) is required.
  • A criminal background check and drug screening are mandatory.
  • Must possess and maintain a valid driver's license, with a driving record that meets company standards.

Note: Covid-19 vaccination requirements may vary by client site.

Why Join Us:
  • A friendly, respectful, and dynamic corporate culture that fosters personal and professional growth.
  • Work in an environment where your contributions are recognized and valued.
  • Competitive base salary.
  • Incentives and annual performance-based bonuses.
  • Safe harbor 401(k) with company matching.
  • Paid time off, including vacation, sick leave, holidays, bereavement, and jury duty.
  • Exceptional health benefits with low costs (medical, dental, vision).
  • Life, accident, and disability insurance.
  • Employee assistance program (EAP).
  • Employee discounts for various entertainment options.

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