Technical Program Manager

Found in: beBee jobs US - 1 week ago


New York, New York, United States Aircall Full time

Aircall is a place where voices are valued.

Backed by over $220 million of investment since 2015, we create technology that fuels accessible, transparent and collaborative communication to empower our base of 18,000+ customers (and growing) to make authentic, human connections.

Conversation is a cornerstone of our culture. Wherever our people find themselves in the Aircall world – Paris, New York, Sydney, Madrid, London, Berlin, or at home – everyone has a voice that is valued.

Whatever your background, wherever you're from – we want you to join the conversation. Let's talk.

About the teamJoin the heart of innovation at Aircall as part of our Engineering team, where innovation meets impact. Our team is a dynamic group of engineers, thinkers, and problem-solvers dedicated to transforming the way businesses communicate. We pride ourselves on a culture of collaboration, continuous learning, and excellence in software development. With a focus on building scalable, reliable, and cutting-edge solutions, we empower companies worldwide to connect with their customers more effectively. At Aircall, you'll work alongside a supportive team that values your ideas and encourages growth, all while shaping the future of cloud-based communication. Whether you're refining existing features or pioneering new technological frontiers, you'll contribute to a product that's changing the face of business communication. Join us in our mission to make every conversation meaningful.

Location note: the preference for this role is to be based in our New York City office.
What you'll do:

A strong understanding and perspective on strategies for product growth
Demonstrated ability in leading large-scale software projects, defining technical strategies, and developing long-term scalable solutions
Exceptional skills in managing multiple programs with various components, and forming partnerships across functional teams
Capability to identify solution gaps, engage in technical discussions, and make informed decisions on product versus technology trade-offs
Excellent communication abilities, capable of succinctly conveying complex ideas and impacts, tailored to different audiences
A self-motivated individual who thrives in initiating and leading projects from concept to implementation, bringing structure and direction to new problem areas

What you'll bring:
Foster strong collaboration with teams across product, data science, business, and technology to drive, monitor, and realize high-impact strategic initiatives in the Business Telephony/Contact Center as a Service ("CCaas") domain
Take the lead on numerous cross-functional projects, working alongside product, engineering, design, and data science teams to deliver technical solutions
Offer deep domain expertise to help shape technical strategies together with engineering colleagues.
Engage actively with internal partners to break down requirements into actionable technical plans with clear milestones, manage project scopes and schedules efficiently, coordinate across various team dependencies, and manage risks proactively

Aircall focuses on SaaS, Telecommunications, Telephony, Collaboration, and Small and Medium Businesses. Their company has offices in New York and Paris. They have a large team that's between employees. To date, Aircall has raised $105.55M of funding; their latest round was closed on May 2020 at a valuation of $500M.
You can view their website at or find them on Twitter, Facebook, and LinkedIn.
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