US-Technical Program Manager-Expert

3 weeks ago


New York, New York, United States Mitchell Martin Inc Full time
Our client, one of the largest financial services firms, is seeking a US-Technical Program Manager-Expert

Location: New York, NY

Position Type: Contract

Job Responsibilities:
  • Build and enable enduring Agile teams to execute on goals by providing tools, training, and support to help escalate and remove impediments.
  • Lead, train, and coach a scrum team using Agile methodology and Scrum practices.
  • Support the product owner and provide education where needed.
  • Own Scrum/Kanban ceremonies and metrics.
  • Establish and lead the scrum and Kanban teams in self-organization, establishing norms, agreements and cadence.
  • Remove impediments and coach the scrum team on removing impediments.
  • Help the product owner and development team to achieve customer satisfaction.
  • Help the scrum teams achieve delivery acceleration focused on business outcomes by reaching higher levels of scrum maturity.
  • Leverage expertise to inspire shared sense of purpose within the team by focusing on the goals and method of execution.
  • Influence teams within the Risk organization and build relationships to drive a successful outcome of a project, measured by the team's performance using Agile metrics.
  • Encourage innovative ideas to help address new challenges and drive business results.
  • Utilize Design Thinking and Business Process Engineering to work closely with cross-functional teams and stakeholders to define a project scope and objectives for project members.
  • Translate Waterfall methodology to Agile frameworks by mapping Waterfall roles and responsibilities, execution process, reporting and metrics to Agile.
  • Potentially engage with 2 teams concurrently.
Skills and Qualifications:
  • 4 - 8 years of Agile practical experience.
  • Scrum, Design Thinking certification preferred, but not required.
  • Preferred knowledge and experience working in Risk, second line of defense organizations.
  • Preferred financial industry experience.
  • Ability to analyze and think quickly and to resolve conflict.
  • Team builder.
  • Knowledgeable in various Scale frameworks (Kanban, Scrum, Lean, S&S, LeSS, SAFe, Spotify, etc.).
  • Knowledgeable in techniques to fill in gaps in the Scrum. Ability to determine what is Scrum and what is not.
  • Experience with successful Agile techniques.
  • Ability to work with and lead a team.
  • Strong communication, interpersonal and mentoring skills.
  • Ability to adapt to a changing environment.
  • Influencer. Change agent and courageous.
  • Self-motivation and ability to stay focused in the middle of distraction.
  • Superior experience and knowledge in MS Office applications, MS Teams, SharePoint, JIRA, Confluence, Collaborate, VISIO, Adobe Acrobat Professional.
  • Able to step in as a Product Owner when asked.


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