Program Manager

1 month ago

New York, New York, United States Mitchell Martin Inc Full time
Our client, the world's top 20 insurance and reinsurance company, is seeking an Program Manager (Document Management System)

Location: Fully Remote
Position Type: Contract

Job Summary:

Manage the delivery of programs and projects by leading project teams, ensuring effective stakeholder management and business engagement, serving as the primary point of contact for project status and budget reporting and facilitating strong partnerships with third-party contributors to manage project schedules, risks and issues.

Primary Responsibilities:
  • Effectively lead programs and projects to achieve defined business outcomes. Create a high performing team of business, IT and third-party stakeholders to initiate, design, and deliver people, process and technology solutions. Serve as a primary point of contact for business sponsors and other business stakeholders.
  • Seek to learn assigned business function, processes and systems. Demonstrate strong business acumen and leadership to drive results, remove execution barriers and anticipate and manage program risks.
  • Instill best practice methodologies and tools into project execution activities, adhering to established Project Management framework standards and ensuring that all defined approvals are obtained
  • Manage project interdependencies within an overall program, ensuring that individual project goals are met and that overall program business benefits are achieved.
  • Demonstrate financial management discipline by ensuring that a quality business case is developed, overseeing the development of estimates, benefit commitments, and overall project costs including contingency. Monitor the project budget, providing updated monthly forecasts and communicating potential budget overruns.
  • Maintain effective communication within the project team, and external to the project team, including producing accurate project status reports, decision logs and other project and meeting documentation to ensure team alignment and to drive forward progress. Escalate project risks and issues as appropriate.
  • Maintain a quality project schedule, collaborating with third-party contributors, to ensure an accurate forecast of resource demand and project costs. Leverage best practice scheduling tactics to monitor project progress and critical path dependencies.
  • Manage budgeted resources by anticipating expenditures, accurately forecasting resource needs/costs and properly accounting for expenses to meet requirements and achieve fiscal responsibility

Preferred Competencies/Skills:
  • Communicate effectively, concisely and appropriately at all levels
  • Identify and articulate improvement opportunities and translate them into tangible business deliverables
  • Anticipate obstacles, estimate time and resources needed for the completion of a project
  • Identify opportunities for synergy and integration
  • Effectively present information to influence organizational leaders and key stakeholders
  • Adjust plans, goals, actions or priorities to meet changing situations
  • Anticipate obstacles, estimate time and resources needed for the completion of a project
  • Conduct gap analysis of current state and desired future state
  • Use expertise to formulate and make recommendations regarding practice and development opportunities
  • Coach and encourage employees towards continuously improving performance and mentor team with feedback, on-the-job skill enhancement opportunities and career advice
  • Build and establish constructive and cooperative working relationships and open lines of communication
  • Utilize effective communication skills to influence and persuade decision makers

Preferred Knowledge:
  • Expert knowledge of project management techniques and tools
  • Thorough understanding of the business drivers and factors driving change in the information technology and insurance industry
  • Working knowledge of information technology environments, solutions, plans, and strategies
  • Working knowledge of systems development lifecycle

Qualifications:
  • Education: Bachelor's Degree or equivalent combination of education and work experience
  • Experience: 7 years relevant experience
  • Experience: Experience delivering and managing multi-year, complex programs
  • Licenses/Certifications: Project Management Professional (PMP) certification

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