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Air Ocean Operations Manager

3 months ago

New York, New York, United States FreightTAS Full time


Job Description:

Air Ocean Operations Manager

The Operation Manager leader will manage import-related functions, including ocean, air & customs brokerage activities. It will help establish standard operating procedures and ensure conformance to operational metrics to continuously improve process flows. Support back office operations teams.
  • Must be proficient in Cargo Wise

  • Must have 5 year s experience minimum in managing a team of 5 people.

  • Must have 5 years of experience in ocean and air operations.

  • Must have 5 years of pricing experience for ocean, air, intermodal, and domestic trucking.

  • Typically, companies we look to hire from our examples below:
    • UPS-SCS

    • Laufer Group

    • AIT

    • OWL

    • OL USA

    • OEC

    • UWL

    • Shipco

    • Vanguard

    • Ecu Line

    • Caro Trans
Background Required:
  • International freight forwarding industry experience (10 years)

  • Extensive knowledge of air & ocean imports

  • Strong understanding of customs brokerage processes

  • Help support Back Office 40 staff

  • Staff management & training skills

  • Knowledge of overall US markets (rail, ports & domestic transportation carriers)

  • Experience working across global network of offices and agents

  • Established standard operating procedures & metrics

  • Computer literate: Microsoft Excel, Access, Word, PowerPoint, & Outlook

  • Location: NJ

Background Preferred (but not required):
  • International freight forwarding industry experience (5 years)

  • Extensive knowledge of air & ocean imports

  • Strong understanding of customs brokerage processes

  • Help support Back Office 5 plus staff

  • Staff management & training skills

  • Knowledge of overall US markets (rail, ports & domestic transportation carriers)

  • Experience working across a global network of offices and agents

  • Established standard operating procedures & metrics

  • Computer literate: Microsoft Excel, Access, Word, PowerPoint, & Outlook

  • Location: Midtown Manhattan, NY
Background Preferred (but not required):

5 Years International Import FF
  • English

  • Client payments / Cash in advance / COD / POD / Problem resolution
Other essential abilities and skills:
  • Excellent communication skills (verbal & written)

  • Excellent customer service skills

  • Client interface to assist in closing and implementing new business

  • Continuous improvement mindset-problem solver

  • Detail oriented

  • Claim mgmt.

  • Carrier relations

  • Speed of invoicing analysis

  • CHB release monitoring
Compensation structure:
  • From: $ 85,000 US

  • Bonus: Discretionary

  • Allowances: Laptop, cell phone, Healthcare stipend