Deployment Lead

1 month ago

Atlanta, Georgia, United States CRH Full time

Job ID: 500067

Exempt

Oldcastle InfrastructureTM, a CRH company, is the leading provider of utility infrastructure solutions for the water, energy, and communications markets throughout North America. We're more than just a manufacturer of precast concrete, polymer concrete, or plastic products. We're a trusted and strategic partner to engineers, contractors, distributors, specifiers, and more. With our network of more than 80 manufacturing facilities and more than 4,000 employees, we're leading the industry with innovation and a safety-first mindset.

Position Summary

  • Oldcastle Infrastructure (OI), as part of CRH's Infrastructure Products Group (IPG), is a global manufacturing leader of utility infrastructure products. Our goal is to be the most efficient producer of engineered systems and our customers' strategic partner of choice. A crucial part of OI's journey is the investment in a new CRM / ERP system. With a modern, common platform, OI will unlock the benefits of its scale, deliver a better customer experience, and build a foundation for continuous process improvement.
  • The new CRM / ERP system implementation will require significant change for the organization. Deployment Leads will understand the changes, business impacts, becoming experts in the new system, process, and roles. As part of the project team, Deployment Leads will ensure new end users are set up for long-term success by driving system testing, supporting readiness assessments, building / leading end user training, monitoring adoption, coaching users to proper system utilization, and supporting on-site support during the month of system go-lives.

Job Duties and Responsibilities

Business Process Design

  • Assist the ERP team in gathering business requirements and current state challenges
  • Develop thorough understanding of future state ERP system design, understanding business implications and interdependencies
  • Document system configuration and process design

ERP Deployment, Training & Sustainability

  • Support monitoring of data integrity, process adherence, and issue resolution during ERP go-live
  • Work with subject matter experts to identify training needs for target audience
  • Participate in Train the Trainer (TTT) events
  • Deliver, reinforce, and sustain end user training activities (classroom / virtual)
  • Support development of an on-going training and user adoption model
  • Support the development of Salesforce and SAP training materials
  • Support the development of testing scripts based on business process
  • Thoroughly test system setup/configuration
  • Become an expert in end-to-end system design and processes

Basic Qualifications

  • Bachelor's degree in business, engineering or other related field
  • 3+ years of experience in manufacturing or other relevant business preferred
  • Strong written and oral communication skills
  • Humility to learn a new business, while applying relevant experience
  • Ability to work independently and on cross-functional teams while accepting ownership
  • Proficient in Microsoft Excel, Word, Outlook, and PowerPoint

Additional Preferred Skills/Education:

  • Strong aptitude to solve problems and improve processes
  • Desire to tackle new exciting challenges
  • Hands-on experience with Salesforce, SAP or part of another ERP implementation team
  • Process improvement knowledge gained while working in an organization undergoing a significant operational culture shift
  • Strong interpersonal and organizational influencing skills
  • Ability to communicate in a simple, articulate, thoughtful manner to varying audiences
  • Dedicated to helping others learn and grow
  • Innovative spirit to work cross-functionally in developing improvement ideas

What CRH Offers You

  • Highly competitive base pay
  • Comprehensive medical, dental and disability benefits programs
  • Group retirement savings program
  • Health and wellness programs
  • A culture that values opportunity for growth, development, and internal promotion

About CRH

CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of large international organization.

If you're up for a rewarding challenge, we invite you to take the first step and apply today Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest

Oldcastle Infrastructure, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.

EOE/Vet/Disability--If you want to know more, please click on this link.


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