Current jobs related to Bilingual Program Readiness Coordinator - West Bloomfield Township, Michigan - UTI

  • Bilingual Front Desk Administrator

    4 weeks ago

    West Bloomfield Township, Michigan, United States Epic HR LLC Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Bilingual Front Desk Admin/Customer Service Rep to join our team. The ideal candidate will possess excellent communication skills and be able to manage front desk operations efficiently.Key Responsibilities:Greet and assist employees in a professional mannerManage phone calls and...

  • Bilingual Customer Service Representative

    2 weeks ago

    West Bloomfield Township, Michigan, United States Sherwin-Williams Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Bilingual Customer Service Specialist to join our team at Sherwin-Williams. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with wholesale and retail customers, and driving sales growth through effective product...

  • Medical Office Coordinator

    2 weeks ago

    West Bloomfield Township, Michigan, United States Beaumont Urgent Care Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Medical Office Coordinator to join our team at Beaumont Urgent Care. As a Medical Office Coordinator, you will be the first point of contact for patients and will be responsible for managing the front office operations, including patient check-in, insurance verification, and collection of...

  • Pharmacy Care Coordinator

    1 month ago

    West Bloomfield Township, Michigan, United States The Cigna Group Full time

    Pharmacy Care CoordinatorSummary:The Pharmacy Care Coordinator plays a vital role in analyzing client data to identify members who would benefit from Evernorth intervention. This involves contacting members and executing select intervention activities, such as recommending low-cost pharmacy options, assessing member drug therapy readiness, and educating and...

  • Nursing Education Coordinator

    4 weeks ago

    West Bloomfield Township, Michigan, United States National Healthcare Associates Full time

    Job SummaryWe are seeking a highly motivated and experienced Nursing Education Coordinator to join our team at National Health Care Associates. As a Nursing Education Coordinator, you will be responsible for designing, implementing, and overseeing training programs for our nursing staff. Your expertise and guidance will empower our staff to provide...

  • Optometrist Program Manager

    1 week ago

    West Bloomfield Township, Michigan, United States Indian Health Service Full time

    Job SummaryWe are seeking a highly skilled and experienced Optometrist to serve as the Supervisory Optometrist at the Dzilth-Na-O-Dith-Hle Health Center in Bloomfield, NM. The selected candidate will be responsible for providing overall management to the Optometry Program, administrative eye services, and direct and comprehensive primary, preventive, and...

  • Assistant Program Manager

    1 month ago

    West Bloomfield Township, Michigan, United States LiquidPiston Inc Full time

    Job Title: Assistant Program ManagerThe Assistant Program Manager will play a pivotal role in supporting LiquidPiston's key programs, ensuring that all projects meet contractual and internal requirements.Key Responsibilities:Support Project Managers and Chief Engineers by handling tasks outside of direct technical nature.Develop detailed, resource-loaded...

  • Pharmacy Care Coordinator

    1 month ago

    West Bloomfield Township, Michigan, United States The Cigna Group Full time

    Pharmacy Care Coordinator Job DescriptionThe Pharmacy Care Coordinator is a key member of our team, responsible for providing exceptional patient care and support. As a Pharmacy Care Coordinator, you will work closely with patients, healthcare providers, and other stakeholders to ensure that patients receive the best possible care.Key...

  • Administrative Coordinator

    2 weeks ago

    West Bloomfield Township, Michigan, United States Acadia Healthcare Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Administrative Assistant to support our management team and employees. The successful candidate will be responsible for a variety of tasks related to organization and communication, including confidential and time-sensitive material.Key ResponsibilitiesProvide administrative support to managers...

  • Pharmacy Care Coordinator

    1 month ago

    West Bloomfield Township, Michigan, United States The Cigna Group Full time

    About the RoleWe are seeking a highly skilled Pharmacy Care Coordinator to join our team at The Cigna Group. As a Pharmacy Care Coordinator, you will play a critical role in helping our clients achieve better health outcomes through personalized pharmacy care.Key ResponsibilitiesConduct comprehensive appraisals of patients' health status by taking health...

  • Senior Living Activities Coordinator

    2 weeks ago

    West Bloomfield Township, Michigan, United States Sunrise Senior Living Full time

    About the Role:Sunrise Senior Living is seeking a dedicated and passionate Activities & Volunteer Coordinator to lead the day-to-day activities and programs for our community. As a key member of our team, you will be responsible for creating engaging experiences for our residents, fostering a sense of community, and promoting a culture of inclusivity and...

  • Executive Assistant

    2 weeks ago

    West Bloomfield Township, Michigan, United States Kitchen Tune-Up Full time

    Job Title: Executive Assistant & Project CoordinatorKitchen Tune-Up is seeking a highly organized and detail-oriented Executive Assistant & Project Coordinator to join our team. As a key member of our team, you will be responsible for providing administrative support, coordinating projects, and ensuring seamless communication with clients and team...

  • Pharmacy Care Coordinator

    2 weeks ago

    West Bloomfield Township, Michigan, United States The Cigna Group Full time

    Pharmacy Care Coordinator Job DescriptionSummary:The Pharmacy Care Coordinator plays a vital role in supporting the quality, safety, and trend initiatives within the Evernorth Workplace Care department. This position is responsible for executing a specific basket of interventions on a given client population, requiring both member-facing and client-facing...

  • Materials Coordinator

    4 weeks ago

    West Bloomfield Township, Michigan, United States iMPact Business Group Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Materials Coordinator to join our team at iMPact Business Group. As a key member of our operations team, you will be responsible for administering and operating our warehouse, ensuring the effective receipt, storage, and shipment of medical device inventory.Key Responsibilities:Assist with...

  • Patient Care Coordinator I

    2 months ago

    West Bloomfield Township, Michigan, United States IHA Full time

    Hybrid Work Opportunity: Potential for remote work options following the training phase. Position Overview: The Patient Care Coordinator I plays a vital role within the patient care team. This position is responsible for managing and coordinating care for patients experiencing transitions in their health status, undergoing treatment, or dealing with moderate...

  • Patient Care Coordinator I

    2 months ago

    West Bloomfield Township, Michigan, United States IHA Full time

    Opportunity for hybrid work from home options after training period We have openings available within IHA offices; Part Time. POSITION OVERVIEW: The Patient Care Coordinator I plays a crucial role within the patient care team. This position is responsible for managing and coordinating care for patients undergoing treatment or facing moderate to complex...

  • Patient Care Coordinator I

    2 months ago

    West Bloomfield Township, Michigan, United States IHA Full time

    Hybrid Work Opportunities Available Following Training Period Position Type: Part-Time ROLE OVERVIEW: The Patient Care Coordinator I plays a crucial role within the healthcare team, focusing on managing and coordinating care for patients navigating transitions, undergoing treatment, or dealing with moderate to complex health issues, all while operating with...

  • IT Service Advisor

    2 weeks ago

    West Bloomfield Township, Michigan, United States Randstad Full time

    Job Summary:Randstad Digital is seeking a highly motivated IT Service Advisor to join their dynamic and growing team. As a key member of the team, you will be responsible for providing exceptional service and support to internal teams and 3rd party providers/vendors.Key Responsibilities:Be the point of contact for multiple 3rd party providers/vendorsSupport...

  • Activities Coordinator

    3 weeks ago

    West Bloomfield Township, Michigan, United States Good Samaritan Society Full time

    Job SummaryAs an Activities Assistant at the Good Samaritan Society, you will play a vital role in enhancing the quality of life for our patients/residents. Your primary responsibility will be to plan and implement meaningful activities that cater to their diverse needs and interests.Key ResponsibilitiesDevelop and administer the monthly activity calendar,...

  • Healthcare Specialist

    2 months ago

    West Bloomfield Township, Michigan, United States U.S. Army Full time

    About the RoleThe Healthcare Specialist/Combat Medic is a critical member of the U.S. Army team, providing medical support in both clinical and tactical environments.Key ResponsibilitiesDiagnosis and Treatment: Conduct thorough assessments of patients' medical histories, symptoms, and health conditions to determine the most effective course of...

Bilingual Program Readiness Coordinator

4 months ago

West Bloomfield Township, Michigan, United States UTI Full time


Overview



The Program Readiness Coordinator (PRC) partners with the Admissions Representative and Financial Aid Advisor to ensure students complete all necessary steps to successfully start school. The PRC guides, creates awareness, encourages engagement, and fosters student excitement prior to program start while providing support and ensuring key deadlines are met by enrolled students. Throughout the process the PRC delivers Service Excellence by providing clear and accurate information, and keeping the student focused on starting their education at UTI/MMI/MIAT. As they partner with other departments, the PRC must be customer focused, enjoy working collaboratively in a fast-paced environment, and be detail oriented with strong follow-up skills.

A successful candidate will have strong relationship building capabilities in person as well as over the phone and communicate in a friendly and compassionate manner to ensure the best possible student experience.


Responsibilities

  • Provide the best possible experience for future students at every interaction by personalizing calls, summarize the call topic, resolve open issues, review overall status and recap next steps; document communication with students; initiating changes in student statuses requested by students; coordinating and participating in the Registration/Orientation process; and communicate with Representative as appropriate while using soft skills to listen, empathize, inform, be conversational, build enthusiasm and create urgency.
  • Improves show rates by contacting future students to ensure each student has completed all the necessary steps (educating students on expectations and process itself) to start school prior to the student's start date; keeping students focus on starting school; setting timely follow-up dates to keep in touch with and track students; identifying and overcoming future student objections.
  • Work collaboratively leveraging Admissions Representative or other department employees to identify challenges, address issues, and create solutions to possible setbacks that may affect students' start. Work closely with Financial Aid, Admissions, and students to fully understand each student's situation and indicators to determine the student's likelihood of starting school and to develop an accurate projection of the upcoming starts and maintain the goals for the number of unconfirmed students through use of established contact strategy.
  • Maintains student information accurately in multiple systems of record.
  • Other duties as assigned.

Qualifications



Education / Experience

  • High School diploma
  • Minimum of 3 years customer service experience

Skills

  • Demonstrated high level of attention to detail and accuracy.
  • Demonstrated effective strong communication skills, both written and verbal.
  • Ability to work independently and can collaborate within a fast-paced environment.
  • High proficiency with MS Office (Word, Excel, Power Point, customer databases and Teams) strongly preferred.
  • Strong analytical, decision-making, and interpersonal skills with a people-first/learning approach.
  • Proven ability to set priorities and deadlines and ensure projects are completed.
  • Willing to take ownership of, and identify, analyze and quickly resolve, complex issues.
  • Spanish speaking a plus.

Abilities

  • Must be able to lift, carry, push, or pull up to 5 pounds 5% or less of the workday.
  • Must be able stoop, kneel, crouch, or crawl 5% or less of the workday.
  • Must be able to talk, see, hear, concentrate, think, and reason for most or all of the workday.
  • Must be able to sit for prolonged periods of time throughout the workday.
  • Must be able to use a keyboard and do manual tasks for prolonged periods of time throughout the workday.

Work Environment

  • Work is performed indoors in a climate-controlled environment.
  • Must be willing to work on-site up to 100% of the time.
  • This position is designated as On-site.


UTI is committed to providing reasonable accommodations to employees and applicants with disabilities as required by the Americans with Disabilities Act ("ADA"). If you are an applicant and feel you need a reasonable accommodation pursuant to the ADA, select this link in order to send your request to our Recruitment Coordinator.
For California residents or positions based out of a California location: To comply with the California Consumer Privacy Act (CCPA), UTI has posted its California Employee Privacy Notice. You can view the Privacy Notice at here.

Universal Technical Institute is a proud Equal Opportunity and Affirmative Action Employer. All qualified applicants, regardless of race, color, genetic information, national origin, religion or belief, sex, affectional or sexual orientation, gender identity or expression, immigration status, ancestry, age, marital status, disability, or protected veteran status, are encouraged to apply and will receive equal consideration based on merit, qualifications, and business need.