Systems Administrator

2 months ago

Other US Location Cleveland Clinic Full time

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

We all have the power to help, heal and change lives - beginning with our own. That's the power of the Cleveland Clinic Health System team, and The Power of Every One.

Job Title

Systems Administrator - EMR

Location

Akron

Facility

Summit Medical Plaza

Department

Information Technology-Information Tech Div

Job Code

AK0909

Shift

Days

Schedule

8:00am-4:30pm

Job Summary

Job Details

Join Cleveland Clinic Akron General where we have been providing world-class care to the community for over 100 years. At Akron General, you will work and learn from some of the best caregivers, provide and receive multitudes of support and appreciation, and create the steppingstones toward a rewarding career with one of the world's most respected healthcare organizations.

As an EMR Systems Administrator, you will work at Akron General's Medical Office Building in Fairlawn, from home and at other practices the team supports. You will be responsible for:

  • The process design, implementation, testing, training and ongoing support of the Electronic Medical Record (EMR) system.
  • Training caregivers in the use of EPIC and its subsystems.
  • Establishing best practices.
  • Leading projects related to the roll out of systems, such as GSV, ePrescribe, Slicer Diver and Signal.

The ideal future caregiver is someone who:

  • Has knowledge of EPIC.
  • Is an effective teacher.
  • Has strong people skills.
  • Can work in multiple practices.
  • Is a positive team player.

By taking this opportunity, you will develop your professional and technical skills by working with providers, practices and EPIC teams.

At Cleveland Clinic, we know what matters most. That's why we treat our caregivers as if they are our own family, and we are always creating ways to be there for you. Here, you'll find that we offer: resources to learn and grow, a fulfilling career for everyone, and comprehensive benefits that invest in your health, your physical and mental well-being and your future. When you join Cleveland Clinic, you'll be part of a supportive caregiver family that will be united in shared values and purpose to fulfill our promise of being the best place to receive care and the best place to work in healthcare.

Responsibilities:

  • Functions as the liaison between the project team and the clinical community (e.g. physicians, nursing, ancillary) to acquire data for the AEMR system. Serves as the single point of contact to support for the clinical staff during and after implementation.
  • Works with Information Systems staff in development of system enhancements. Assists with the implementation of system software upgrades.
  • Ensures coordination to other clinical systems.
  • Monitors interfaces and appropriately notifies responsible Information Systems staff when problems arise.
  • Assists in the development of operating procedures that ensure efficient implementation and use of the system. Initiates, writes, and evaluates system documentation.
  • Assists in the development of system workflow, templates and forms.
  • Identifies, troubleshoots and resolves procedural and operational issues. Identifies areas for procedural improvements.
  • Assists in the development of annual capacity plan for future hardware and software requirements.
  • Assists in identifying/scheduling training requirements. Plans and presents clinical staff training sessions.
  • Assists in defining security procedures and maintains security system and records.
  • Represents the hospital at user group meetings. Participates actively in other committee work as assigned.
  • Attends necessary educational sessions to become proficient in knowledge and utilization of the system. Maintains annual mandatory training requirements.
  • Completes nursing informatics and other special projects as assigned.
  • Follows hospital and department policies and procedures with special attention to attendance and punctuality, confidentiality, dress code and display of ID badge, and safety.
  • Other duties as assigned

Education:

  • Graduate of an accredited school of nursing. Bachelor's degree preferred.

Certifications:

  • licensed as a registered nurse in the State of Ohio.

Complexity of Work:

  • Coursework in information technology or technical training preferred.
  • Proficient with Microsoft Office software applications and clinical applications.
  • Ability to translate clinical needs into system functionality.
  • Project leadership skills and the ability to work collaboratively with members of the health care team and consultants.
  • Effective verbal and written communication skills.
  • Ability to present information to groups and provide individual instruction.

Work Experience:

  • Three years relevant clinical work experience required.
  • Experience implementing electronic medical record systems preferred. EPIC preferred.

Physical Requirements:

  • High degree of dexterity to produce materials on a computer.
  • Requires normal or corrected vision and hearing.
  • Verbal communication and sufficient mobility to attend clinical meetings throughout the organization as needed.

Personal Protective Equipment:

  • Follows standard precautions using personal protective equipment as required

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All offers of employment are follwed by testing for controlled substances and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after one year.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.

Please review the Equal Employment Opportunity poster.

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities

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