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Manager, Practice Operations
3 months ago
At Parkland, we are dedicated to the health and well-being of individuals and communities. Become part of our diverse healthcare legacy that has served the community for over 125 years. Join a talented team where patient care is more than just a job - it's our passion.
PRIMARY PURPOSE- Manage and coordinate health services in designated clinics to achieve goals and population management improvements
- Responsible for clinic operational planning to support strategic initiatives
- Effective financial management of assigned areas
- Focus on patient flow processes and communication with healthcare team
- Education - Bachelor's Degree in Business, Healthcare Administration, or related field preferred
- Experience - 8 years of relevant experience or equivalent education/experience
- Skills - Leadership, Talent Management, Organizational Impact, Knowledge & Experience, Communication & Influence
- Manage daily administrative, business, and clinical operations for health center/clinic population
- Develop action plans to meet service area population needs
- Enhance patient satisfaction and assist with conflict resolution
- Ensure effective facility management and maintenance
- Analyze and report on practice performance
- Participate in performance improvement programs
- Contribute to short to long-term department plans and results
- Oversee staff selection, training, evaluation, and satisfaction
- Ensure proper patient processing, billing, and compliance with regulatory requirements
- Monitor and provide recommendations for practice productivity
- Other duties as assigned
Parkland Health and Hospital System is committed to diversity and wellness, prohibiting discrimination and maintaining a smoke-free campus.