Customer Success Manager

1 month ago


New York, New York, United States Michael Page Full time
Opportunity to work within a leading HCM Solutions PlatformGreat health benefits + Competitive Base + OTE About Our Client

My client is a leading provider of cloud based Human Capital Management solutions to help engage and empower employees across the entire lifecycle. They offer a smarter, simpler & mobile-first HR Tech experience powered by Artificial Intelligence and Machine Learning that serves over 850 organizations and 2.2M employees across 115+ countries.

Job Description

Responsibilities:

Client Onboarding & Relationship ManagementProduct Adoption and OptimizationRisk Management and FeedbackStrategic Growth and Collaboration

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.

The Successful Applicant

Qualifications:

7+ years of experience within HCM solutions Proven experience in managing senior client stakeholdersStrong understanding of HR processes & policies, HCM and SaaSExcellent communication and client management skillsAbility to work collaboratively with cross-functional teams across different geographies What's on Offer Competitive Base Salary / OTEHealth/Vision/Dental insuranceGenerous PTO and paid holidaysExcellent Benefits401kFully remote work schedule

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