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Lead Customer Success Manager
2 months ago
DataSnipper stands at the forefront of an automation platform that is transforming the audit and finance industries. Established in 2017, DataSnipper has rapidly ascended to become the fastest-growing software enterprise in the Netherlands, recently achieving Unicorn status in its latest funding round. With a user base spanning over 125 countries and a significant presence in New York City, DataSnipper is a true innovator in the sector. We are currently in search of a dedicated and seasoned Enterprise Customer Success Manager to become a vital part of our energetic team.
Position: Enterprise Customer Success Manager
Company: DataSnipper
Key Responsibilities:
- Foster and maintain relationships with pivotal enterprise clients.
- Establish commercial alliances with current clients.
- Engage with decision-makers in leading audit firms.
- Work closely with the Innovation Services team to enhance customer interaction.
- Refine Customer Success management processes.
- Minimum of 3 years in client-facing positions within B2B enterprise software.
- Proactive approach with robust project and time management capabilities.
- Exceptional communication skills and a strong affinity for the software sector.
- Opportunity to be part of a rapidly expanding scale-up.
- Chance to disrupt the accounting sector and create a meaningful impact.
- Attractive salary and stock participation program.
- Flexible leave policy along with numerous opportunities for professional growth.
- Collaborative and international work environment with team-building events and social gatherings.
- Central office location in New York with various employee benefits.
