learning manager, Global Sourcing

4 weeks ago

Seattle, Washington, United States Starbucks Coffee Company Full time

Now Brewing – learning manager – Sourcing Training & Compliance #tobeapartner

From the beginning, Starbucks set out to be a different kind of company. One that not only

celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.

Are you a learning manager passionate about functional capabilities? Do you want to make a meaningful improvement in how Starbucks engages with Suppliers and other Third Parties? Join the Training & Compliance team in Starbucks Global Sourcing organization and join us as we develop the Sourcing and Procurement leaders of tomorrow

As a learning manager for our Global Sourcing team, you will have the opportunity to establish a standard framework for onboarding, training, and talent development for an entire organization.

Designs and propose a unified approach to learning for all Sourcing partners, including self-guided AND curated learning content, that aligns with functional team goals, enterprise policy expectations, and strategic outcomes.

Oversees end-to-end development process for learning programs, including scoping, scheduling, deliverables, review cycles, and resource tracking. Also oversees maintenance, revision, and retirement of learning curricula within LMS, incorporating feedback to improve effectiveness of learning programs and resources.

Defines key metrics to measure the ongoing effectiveness of L&D programs, and quantifying compliance to enterprise expectations.

Summary of Key Responsibilities

Responsibilities and essential job functions include but are not limited to the following:

Develops and recommends strategic approach for business unit specific learning program(s) and delivers implementation recommendations that support achievement of business goals and strategy..

Manages the development process from initiation through completion, including management of scoping, scheduling, defining deliverables, review cycles, milestone and resource tracking, and reporting.

Defines and manages maintenance, revision or retirement recommendations for learning curricula using defined L&D processes.

Leads project teams to develop new curricula as well as revise or maintain existing programs.

Consults with subject matter experts and stakeholders on L&D implications of potential business decisions and on gap analysis between current performance and business goals and requirements.

Evaluates and analyzes feedback and key metrics to measure the effectiveness of L&D programs and processes in meeting business goals.

Researches innovation in L&D; benchmarks and analyzes key metrics within training industry in key content areas to inform curriculum development.

We'd love to hear from people with:

Progressive experience in managing learning programs, designing curricula, adult learning, and instruction programs.

Adaptive approaches in both individual and organizational performance consulting.

Required Knowledge, Skills and Abilities:

Ability to apply knowledge of multidisciplinary business principles and practices to achieve successful outcomes in cross-functional projects and activities. Familiarity with Sourcing/Procurement processes will be an advantage.Knowledge of adult learning theory and the effective application in a business setting.Plans, resources and monitors the effective delivery of learning and performance solutions.Demonstrates knowledge of Starbucks business strategy and goals and how their work contributes to success.Recognizes potential problems before they become larger issues; solves problems effectively and follows-up on results. Leads self and others successfully through minor and major change. Communicates effectively cross-functionally, cross-culturally and cross-levels. Ability to effectively influence others. Enables open, consistent and constructive dialogue between business functions and L&D. Ability to navigate ambiguity and work independently and as part of a team. Carefully considers multiple factors before making decisions.Ability to link business decision to results, understands Return on Investment (ROI) of decisions/actions. Proficient in Microsoft Word, PowerPoint and Excel Ability to use Web- or computer-based training (CBT) authoring software. Previous experience with SuccessFactors and/or Articulate 360 preferred.

As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor's degree through Arizona State University's online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to

*If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.

The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.

If you live in thegreater Seattle area, we offer aflexible workplace that allows forhybrid work. Partnerscan work remotely up to two days per week.

Join us and inspire with every cup. Apply today

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, physical or mental disability, sexual orientation, marital status, military or veteran status, gender identity and expression, genetic information, or any other factor protected by law.

We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at

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