Call Center

1 month ago

Honolulu, Hawaii, United States Securitas Electronic Security Full time

Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect and optimize businesses of all types and sizes.

More than 13,000 colleagues in 40 countries are focused daily on our purpose to help make your world a safer place and our commitment to deliver an unparalleled client experience.

With clients at the heart of all we do, our people, knowledge and technology power our connected ecosystem of health, safety and security solutions and services.

This full-time opportunity functions in our state-of-the-art 24/7 Alarm Monitoring Center as an Alarm Monitoring Representative working a 1st, 2nd, or 3rd shift schedule which could include holidays and weekends.

Alarm Monitoring Operators are responsible for providing exceptional service to our customers by accurately and efficiently responding to alarm signals.

They are responsible for managing alarm events, verifying security information, notifying and updating emergency services such as fire and police agencies and ensuring customers are properly notified of events.

This includes answering a multi-line telephone system and performing data entry. Our job duty is similar to those of a 911 emergency dispatcher. We must be attentive and perform procedures with a quick and accurate response as our industry is life safety.

Your essential functions will include:
Respond to all incoming alarm signals in our automation software according to documented procedures. When deemed appropriate, calls the premise, notifies the authorities, and calls a list of contacts. Logs all information into the automation system immediately and accurately Answers the multi-line telephone system Ensures confidentiality of customer information at all times Minimum Requirements High School Diploma required, some college Preferred 1-3 years' work experience Type 30
words a minute Must be able to prioritize and multi task Must be able to follow written and verbal instructions Ability to perform duties with a high degree of urgency and accuracy Good interpersonal communication and organizational skills A positive attitude of teamwork and continuous improvement Candidates must complete a pre-hire assessment for typing Those selected will complete a paid training class and must pass a final exam certifying their skill as a SES Alarm Monitoring Operator Securitas offers comprehensive benefits including:

Alarm Monitoring Operator Pay Progression Program Opportunity for annual merit pay increases Paid company training Medical, Dental, Vision, and Life Insurance Company Paid Short Term and Long-Term Disability 401K with 60% Match up to 6% of salary Paid vacation, holiday and sick time Educational Assistance Exceptional growth opportunities Wide variety of employee discounts on travel, equipment, and more We are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce.

Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service.

Recommended Skills Automation Business Process Improvement Confidentiality Coordinating Data Entry Interpersonal Communications Apply to this job. Think you're the perfect candidate? Apply on company site $( function() $(#ads-desktop-(
n
n

n Estimated Salary:
$20 to $28 per hour based on qualifications.

  • Call Center Operator

    3 months ago

    Honolulu, Hawaii, United States ALTRES Staffing Full time

    Call Center Operator Join the team at Hawaii's largest security solutions provider as a Call Center Operator. Responsibilities in this role include answering inbound phone calls, assisting with inquiries and resolving customer issues, and dispatching emergency services when necessary. If you have at least one year of experience working in a call center...

  • Call Center Operator

    3 weeks ago

    Honolulu, Hawaii, United States ALTRES Staffing Full time

    Call Center Operator #OFFICE_INDEEDJoin the team at Hawaii's largest security solutions provider as a Call Center Operator. Responsibilities in this role include answering inbound phone calls, assisting with inquiries and resolving customer issues, and dispatching emergency services when necessary. If you have at least one year of experience working in a...

  • Call Center Specialist

    4 days ago

    Honolulu, Hawaii, United States Adecco US, Inc. Full time

    Adecco US, Inc. is seeking a skilled Customer Service Representative to join our team in a dynamic Call Center Agent role. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, answering incoming calls, and processing changes in our database.Key Responsibilities:Answer incoming calls and respond to...

  • Call Center Operations Manager

    2 days ago

    Honolulu, Hawaii, United States Elite Parking Full time

    Job Summary:Elite Parking Services is seeking a highly skilled Call Center Manager to oversee the day-to-day operations of our contact center. As a key member of our team, you will be responsible for developing and implementing effective strategies to drive customer satisfaction and loyalty.Key Responsibilities:Develop and implement standard operating...

  • Call Center Specialist

    4 days ago

    Honolulu, Hawaii, United States Adecco US, Inc. Full time

    Adecco US, Inc. is seeking a skilled Customer Service Representative to join our team in a Call Center Agent role. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, answering incoming calls, and resolving customer inquiries in a timely and professional manner.Key Responsibilities:Answer and...

  • Call Center Associate

    4 days ago

    Honolulu, Hawaii, United States American Savings Bank Full time

    Job SummaryAt American Savings Bank, we are seeking a highly skilled and customer-focused individual to join our Call Center team as a Customer Service Representative. This role is responsible for providing exceptional customer service to our clients, addressing their inquiries and concerns in a professional and courteous manner.Key ResponsibilitiesRespond...

  • Call Center Representative

    2 months ago

    Honolulu, Hawaii, United States Securitas Electronic Security Inc Full time

    Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect and optimize businesses of all types and sizes. More than 13,000 colleagues in 40 countries are focused daily on our purpose to help make your world a safer place and our commitment to deliver an unparalleled client experience. With...

  • is seeking a full-time Call Center Associate

    1 month ago

    Honolulu, Hawaii, United States Waikiki Health Full time

    Waikiki Health is seeking a full-time Call Center Associate. Pay rate for this role is $20.00 per hour.Schedule:M-F, 40-hour work week,some Saturdays The Call Center Associate (CCA) is part of the administrative call center team and answers all in-coming agency phone calls from patients, insurance providers, referral agencies, medical providers and staff...

  • Service Call Center Representative

    1 month ago

    Honolulu, Hawaii, United States realjobshawaii Full time

    Position Overview: Cutter Chevrolet is looking for a Business Development Coordinator to join our team. Our Business Development Coordinator receives all incoming service calls, establishes relationships with our customers and schedules appointments for the Service Department. If interested, reply to this post or apply at: Job Responsibilities: Ask the...

  • Communication Center Representative

    2 months ago

    Honolulu, Hawaii, United States Complexcare Solutions Full time

    Call Center / Remote - Anywhere in U.S/ Up to $20 per hour - As a Communication Center Rep you'll:Conduct outbound/inbound calls to health plan members to schedule in-home assessments by nurse practitioners or other clinical staff; Provide friendly customer service with a positive attitude, building rapport and trust with members; Conduct outbound/inbound...

  • Customer Service Representative

    7 days ago

    Honolulu, Hawaii, United States Waikiki Health Center Full time

    Position OverviewWaikiki Health Center, established in 1967, is a nonprofit organization recognized as a Federally Qualified Health Center (FQHC). We are dedicated to delivering a Patient-Centered Medical Home approach, focusing on the needs of our community's most vulnerable populations. Our clinical and program facilities provide comprehensive care in a...

  • Customer Service Representative

    2 weeks ago

    Honolulu, Hawaii, United States Waikiki Health Center Full time

    Position OverviewWaikiki Health Center, established in 1967, is a nonprofit organization recognized as a Federally Qualified Health Center (FQHC). We are dedicated to providing a Patient-Centered Medical Home that focuses on serving the most vulnerable populations in our community. Our clinical and program locations deliver comprehensive care in a welcoming,...

  • Endocrinologist (The Queen's Medical Center - Punchbowl)

    1 month ago

    Honolulu, Hawaii, United States The Queen's Health Systems Full time

    The Queen's Health System is seeking a full-time Endocrinologist to join a growing practice in Honolulu, Hawai'i.The group has both outpatient and inpatient clinical opportunities available with system-wide support through The Queen's Health System.This includes experienced outpatient support staff and a long-standing dedicated Diabetes inpatient (RNs,...

  • Customer Service Representative

    7 days ago

    Honolulu, Hawaii, United States Waikiki Health Center Full time

    Position OverviewWaikiki Health Center, established in 1967, is a nonprofit organization dedicated to providing comprehensive medical services to underserved communities. Our facilities offer a welcoming and supportive environment, ensuring holistic care for all individuals.Core ValuesCommitment to delivering exceptional care and services to our...

  • Culinary Assistant

    2 weeks ago

    Honolulu, Hawaii, United States Superior Staffing & Services Full time

    Job OverviewPosition Title: Culinary AssistantLocation: Hawaii Convention Center, Honolulu, HawaiiPosition Type: Part-time/ On-CallSalary: $21.75**Availability to work evenings, weekends, and holidays is essential based on event requirements.**Position Summary:The Hawaii Convention Center, recognized for its architectural beauty and as a venue for various...

  • Senior Center Assistant

    1 month ago

    Honolulu, Hawaii, United States Mental Health Kokua Full time

    JOB DESCRIPTION POSITION TITLE:SENIOR CENTER ASSISTANTLOCATION:Punawai Rest StopRESPONSIBLE TO:Program Director or DesigneeFLSA STATUS:Non-Exempt Are you a compassionate and dedicated professional with extensive experience working with individuals experiencing homelessness, mental illness, and substance use disorders? Do you possess a naturally kind-hearted...

  • Senior Center Assistant

    2 months ago

    Honolulu, Hawaii, United States Mental Health Kokua Full time

    JOB DESCRIPTIONPOSITION TITLE:SENIOR CENTER ASSISTANTLOCATION: Punawai Rest StopRESPONSIBLE TO: Program Director or DesigneeFLSA STATUS: Non-ExemptAre you a compassionate and dedicated professional with extensive experience working with individuals experiencing homelessness, mental illness, and substance use disorders? Do you possess a naturally kind-hearted...

  • RN - Emergency Room (Call in, Varied Shifts)

    2 months ago

    Honolulu, Hawaii, United States Queen's Health System Full time

    RESPONSIBILITIES I. JOB SUMMARY/RESPONSIBILITIES Responsible for coordinating clinical care of patient. Integrates all health care providers to ensure high quality patient/family outcomes, and establishes a consistent and accountable relationship with patient/family. Key responsibilities include, but are not limited to, initiation and development of the plan...

  • Medical Doctor

    4 weeks ago

    Honolulu, Hawaii, United States Kalihi Palama Health Center Full time

    html Primary Purpose:As a leader of the Patient Centered Medical Home Team, this position will provide healthcare to adult patients by leading a care management team using the patient-centered medical home team model. This person will also assist in clinic teaching and fulfill administrative responsibilities. The person in this position is a member of the...

  • Medical Doctor

    4 weeks ago

    Honolulu, Hawaii, United States Kalihi Palama Health Center Full time

    Primary Purpose:As a leader of the Patient Centered Medical Home Team, this position will provide healthcare to adult and pediatric patients by leading a care management team using the patient-centered medical home team model. This person will also assist in clinic teaching and fulfill administrative responsibilities.The person in this position is a member...