Senior Manager, Community

Found in: beBee jobs US - 6 days ago

New York, New York, United States Chief Full time

About Chief:

Chief is the largest network of senior executive women, representing more than 10,000 companies and 77% of Fortune 100 companies. Chief members are located across the U.S. and 40% are in the C-Suite.

Chief is designed to help our members maximize their leadership impact through powerful connections, valuable insights, and executive development. We offer a wide range of services both in-person and on our digital platform. We have clubhouse locations in New York, Los Angeles, Chicago, San Francisco, and Washington, DC where our members can come together in community including at Chief-hosted events.

Diversity, equity, inclusion, and belonging are central to our community and how we work. Knowing that our people are the most important driver of our success, we focus on building teams where the power of diverse voices, identities, perspectives, and experiences is celebrated.

Chief is backed by renowned investors including CapitalG, General Catalyst, Inspired Capital, and Primary Ventures and we've been recognized as one of TIME's 100 Most Influential Companies and one of Fast Company's Most Innovative Companies.

About the Role:

As a Senior Manager, Community, you are responsible for the daily management of team members as well as overseeing and executing against team KPIs and company OKRs. You will be responsible for leveraging data to track the team's performance and identifying and communicating roadblocks to success. You will also work alongside Community Team leadership and cross-functional partners on driving strategic initiatives forward. You will have the opportunity to be a strategic thought partner as you work to deliver the community engagement strategy.

What You'll Do:

  • Continue to oversee and execute your current CM responsibilities
  • Manage Community team members (may include Managers, Specialists, and/or Associates) including weekly 1-1s, KPI review, coaching, training, enablement, and professional development plans
  • Report to Community Leadership on team performance/KPIs, learnings, and needs
  • Design and drive team process improvements and develop teamwide SOPs
  • Identify, own, and delegate cross functional strategic initiatives that have a direct business impact and enhance the member experience
  • Act as sounding board and subject matter expert within the team cross-functionally
  • Hire and onboard new team members
  • Promote a culture of creativity, collaboration, openness, and accountability

What You've Done and Enjoy Doing:

  • Experience in building community in person, virtually, and digitally
  • Experience design skills
  • Work directly with executives
  • Strong analytical and problem solving skills
  • Excellent communication skills; ability to manage multiple stakeholders
  • Ability to identify pain points or areas for improvement and advocate for a solution
  • Passion for the Company's mission, positioning and brand

Why You'll Want to Work Here:

  • Competitive salary and equity
  • Flexible vacation policy and 4.5 day work weeks
  • 20 weeks of paid gender neutral parental leave
  • Full medical, dental, and vision packages, 401(k)
  • Opportunity to work for a startup focused on driving real change for women in business
  • Opportunity to create and attend inspiring experiences and events with leaders of the industry
  • Access to our ongoing virtual Chief member exclusive content, including workshops, thought leadership, and iconic speakers
  • Lifestyle and Wellness Stipends

While we're committed to remaining compliant and adhering to mandates, for us, pay transparency is more than a consideration of what's lawful and unlawful but rather, an opportunity to disclose what's required, and what we think is a fair and equitable compensation framework.

At Chief, we want to hire, develop, and retain the best talent, making Chief a top destination to accelerate your career. Our compensation framework is a key part of our vision, and we continually revisit and invest in our philosophy and framework to ensure we remain competitive and relevant, on a quest to achieve our vision.

The pay transparency mandates, as well as our own policies and practices, are a means of narrowing the gender pay gap and fostering an engaged and positive working environment that builds trust, on our mission to change the face of leadership.

The base salary for this role is: $120,000

Chief participates in the E-Verify Program in certain locations, as required by law.

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