Account Manager

4 weeks ago


Dallas, Texas, United States Aireal Full time

Aireal is seeking high-performing candidates for the role of Account Manager. This role will be focused on managing and growing the overall relationship with senior-level decision-makers and influencers at assigned clients to create customer loyalty, increase revenues and ensure that Aireal delivers the best customer experience. Candidates should have strong relationship management skills, an entrepreneurial spirit, and relevant industry experience.

Your Responsibilities

Build and improve relationships with customers, key suppliers and partners.
Review company practices to ensure clients get maximum satisfaction from their purchases.
Educate and inform clients about the company's products, services and special offers.
Attend to client complaints and resolve issues promptly.
Conduct customer satisfaction surveys and recommend ways of improving client satisfaction.
Work with internal departments to ensure company meets clients' expectations.
Oversee customer relationship management system.
Independently manages strategic client relationships.
Schedules and facilitates regular meetings to update clients on progress and goal achievement.
Build effective business relationships that allow you to influence and drive results.
Knowledgeable of client business, industry, benchmarks, and market insights.
Displays organizational savvy and understands how to get things done through all channels and partnerships.
Delivers high-impact updates to key stakeholders that drive alignment and clarity.
The ability to handle the dynamic of a startup environment while maintaining successful relationships.
Maintains composure and professionalism when dealing with difficult or complex situations.
Ability to quickly learn new processes and embrace change
Natural born connector that has the ability to build strong relationships with internal and external stakeholders
Achieves/exceeds goals and targets
Attention to detail; demonstrates the ability to connect the dots between a variety of different platforms and systems
Organized and ability to work in a fast-paced environment
Strong work ethic and personal accountability
The individual is responsible for building the relationship between Aireal and the client
Comfortable navigating various levels within the client organization

Minimum Qualifications

2+ years of Enterprise account sales/management or similar industry experience
Highly organized with an attention to detail
Exceptional written, verbal, phone communication skills
Uses strategic thinking to solve complex problems independently
Understand how to prioritize responsibilities to have the most significant impact on results
Experience with a client relationship management system
Passion for client service and client impact
Passion for getting to know people
High-level of enthusiasm and excitement when communicating
Track record of developing high impact senior relationships
Demonstrated ability to function successfully as an individual contributor
Poise, executive presence, outstanding communications skills

Preferred Qualifications

In-depth understanding of the Real Estate Development industry
Familiarity with promoting technology solutions
Strong professional services sales management knowledge and experience
Demonstrated ability to leverage a pre-existing network of clients or contacts in the marketplace
Strong background in crafting and delivering proposals

Company Benefits

Work remotely
Health, Dental, and Eye insurance
Paid Time Off

Aireal focuses on Real Estate, Education, Sports, Visualization, and Augmented Reality. Their company has offices in Dallas. They have a small team that's between 11-50 employees.
You can view their website at or find them on Twitter, Facebook, LinkedIn, and Product Hunt.

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