Student Athlete Advisor, Softball

1 month ago

Bradenton, Florida, United States teamworkonline Full time

About IMG Academy
Named by Sports Business Journal as one of the Best Places to Work in Sports in 2024, IMG Academy is the world's leading sports education brand, providing a holistic education model that empowers student-athletes to win their future, preparing them for college and for life. IMG Academy provides growth opportunities for all student-athletes through an innovative suite of on-campus and online experiences:

  • Boarding school and camps, via a state-of-the-art campus in Bradenton, Fla.
  • Online coaching via the IMG Academy+ brand, with a focus on personal development through the lens of sport and performance
  • Online college recruiting, via the NCSA brand, providing content, tools, coaching and access to a network of 40,000 college coaches

The Student-Athlete Advisor, Softball role acts as a subject matter expert on Academy programming and provides prospective families with guidance and support throughout the Enrollment process This role is responsible for prospecting, identifying, and generating interest in the Boarding School program to reach the Academy's enrollment goals. This role requires a flexible, proactive, and resourceful professional who can uncover potential customers, gather pertinent information, and qualify leads. The ideal candidate will have excellent research skills, be detail-oriented, and possess a strong ability to communicate and build relationships with teammates and prospective clients.

Position Responsibilities

  • Working closely with the sport director to create effective strategies for increasing enrollment
  • Assisting in the day-to-day business-related activities of the sport department as needed
  • Identifying new opportunities for business development designed to increase Academy Program enrollment
  • Hosting prospective families while on campus to learn about our Academy program
  • Providing support and covering for other advisors including tours with prospective families, teams, groups and at times language translations
  • Maintaining a thorough knowledge of IMG Academy's campus, including the IMG School, to maximize effectiveness of tours to prospective families
  • Supporting and maintaining a high level of understanding of the four-year model for the Academy program student-athlete
  • Responsibility for the lifecycle of the enrollment process for Academy Program enrollments
  • Demonstrating technical selling skills and product knowledge in all areas of the sport program
  • Maintaining an accurate pipeline of prospective business and enrolled business
  • Effectively managing the sport's Academy Program scholarship opportunities
  • Properly and effectively using the necessary CRM software
  • Determining customer needs and expectations while making expert recommendations to maximize the customer's experience
  • Educating customers about terminology, features and benefits of sport programs
  • Managing time effectively, meeting personal and company goals and working effectively with other members of the advisor team
  • Attending regular Student-Athlete Advisor team meetings and supporting peers, as needed
  • Maintaining close relationship with related departments on campus to ensure proper client transition from sale to participation
  • Adhering to all company policies, procedures and business ethic codes
  • Other duties as assigned

Knowledge, Skills and Ability

  • Bachelor's degree in an applicable field
  • Experience with MS Office
  • 3 years of Sales, Enrollment, Admissions, or College Recruiting experience
  • Track record of sales revenue
  • Experience cold calling, following up on leads and generating pipelines
  • Desire to work collaboratively with colleagues
  • Excellent written and verbal communication skills
  • Experience playing or coaching at the collegiate, club or professional level
  • Knowledge of High School and College landscape related to the sport

Preferred Skills

  • Masters in an applicable field
  • Bilingual

Physical Demands and Work Environment

  • Ability to lift, move, push and pull equipment or boxes more than 40 pounds
  • Should be able to handle outdoor temperatures for a reasonable period
  • Must be able to move around campus which includes gym, turf, fields, etc.
  • Ability to work flexible hours to include nights, weekends and holidays is required

Background Requirements:

  • Requires a background check upon offer
  • Requires a drug test upon offer

Don't meet every single requirement? We are dedicated to building a diverse, inclusive, authentic workplace, so if you're excited about this role but your past experience doesn't align perfect with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Get to know us better:

IMG Academy provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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