Front Office Agent

3 weeks ago

Bloomington, Illinois, United States Courtyard Tysons Corner Fairfax Full time

B. F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, and has been in operation for over 130 years. The Hospitality Group operates a portfolio of more than 20 business class hotels with top brands from Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western Hotels: along with The Watermark Hotel, The Hay-Adams Hotel, and Perch Putt. These properties are operated by a team of more than 1,000 enthusiastic hospitality professionals
At the Courtyard by Marriott Tysons McLean, we are always looking for talented individuals with a passion for hospitality to join our dedicated team Our culture reflects our greatest asset: our team members. We are proud to cultivate a culture of unlimited career opportunities, job enrichment, and a supportive working environment. We also offer benefits that help our team members thrive both personally and professionally such as premium healthcare insurance, 401(k) plan with company match, paid time off, hotel discounts, education reimbursement, and many more We invite you to build your career with us. A bright and exciting future awaits you We are currently hiring for a Front Office Agent. This position is responsible for anticipating guest needs, exceeding expectations and implementing creative solutions to provide exceptional service. This position is responsible for processing check-ins/outs, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following B. F. Saul Company Hospitality Group high standards of quality to ensure guest satisfaction.

Responsibilities:
  • Guest Service: Anticipates and responds to guests in a friendly and positive manner. Responsible for providing the highest level of service. Process check-ins and check-outs, verify billing, create reservations, and process special requests. Assists guests by having knowledge of hotel property, local attractions, and hours of operation of hotel outlets and services. Works as a team player in meeting guests needs, and actively contributes to the efforts of other departments when necessary. Understands and follows B. F. Saul Company Hospitality Group guest service recovery program.
  • Financial Results and Cost Control: Follows proper selling techniques and ensures strategies are utilized to maximize room revenues. Monitors room availability, follows restrictions, and all booking policies and procedures. Drives sales and maximizes revenue by up-selling rooms and amenities. B. F. Saul Company Hospitality Group procedures when handling cash and processing financial transactions. Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste.
  • Self/Workload Management: Produces required volume of work by planning, organizing and prioritizing work duties. Adheres to B. F. Saul Company Hospitality Group general work rules and department procedures. Attends all required department and hotel meetings.
  • Safety/Risk Management: Maintains a clean and safe work area in compliance with B. F. Saul Company Hospitality Group, brand, local, state and federal regulations. Follows all B. F. Saul Company Hospitality Group procedures for guest/team member incidents. Knowledgeable of hotel emergency procedures.

Required Skills and Experience:
  • High school diploma or GED required.
  • 1+ years prior guest service experience required preferably in a hospitality setting. Excellent verbal communication skills needed. Attention to detail, customer focused and the ability to perform job duties in a fast paced environment.
  • Ability to lift, push and pull up to 75 pounds on an occasional basis. EEO AA M/F/Vet/Disabled

B. F. Saul Company Hospitality Group is proud to be an equal opportunity workplace dedicated to pursuing and hiring diverse professionals.
Equal Opportunity Employer/Veterans/Disabled

Source: Hospitality Online

  • Front Office Manager

    1 month ago

    Bloomington, Illinois, United States Land Art Design, Inc. Full time

    Experienced front office manager needed for busy boutique landscape design-build company in McLean. Must be able to multi-task, possess strong organizational skills, be proficient in word and excel. Requires daily interaction with new and existing clients, preparation of proposals and contracts, general administrative duties.

  • Front Desk Supervisor

    22 hours ago

    Bloomington, Illinois, United States CSM Corporation Full time

    Job SummaryThe Front Desk Supervisor is a key member of the CSM Corporation team, responsible for ensuring exceptional guest experiences at our hotel. This role requires a high level of attention to detail, excellent communication skills, and the ability to work in a fast-paced environment.Key ResponsibilitiesSupervise front desk operations to ensure...

  • Senior Technical Intelligence Officer

    2 weeks ago

    Bloomington, Illinois, United States LMI Full time

    Position OverviewLMI is seeking a Full Performance to Senior Technical Intelligence Officer to lead the WIRe's CEIT Team.Key ResponsibilitiesAssist the WIRe management team in formulating plans and timelines for tasks related to matrix analysis and benchmarking.Facilitate automation initiatives in collaboration with WIRe's technical partners.Ensure the team...

  • Part-Time Rental Agent

    5 hours ago

    Bloomington, Illinois, United States U-Haul Full time

    Job SummaryU-Haul is seeking a highly motivated and customer-focused individual to join our team as a Part-Time Rental Agent. As a key member of our team, you will be responsible for providing exceptional customer service, managing equipment reservations, and supporting our field team members and U-Haul dealerships.Key ResponsibilitiesCustomer Service:...

  • Medical Office Assistant

    9 hours ago

    Bloomington, Illinois, United States OSF HealthCare Full time

    Job Summary:OSF HealthCare is seeking a Medical Office Assistant to join our team in a family practice setting. As a Medical Office Assistant, you will play a vital role in providing clinical and administrative support to our healthcare team.Key Responsibilities:Perform clinical and administrative duties consistent with Medical Assistant program education,...

  • Designer Front-End Systems Engineer

    3 months ago

    Bloomington, Illinois, United States Freddie Mac Full time

    At Freddie Mac, you will do important work to build a better housing finance system and you'll be part of a team helping to make homeownership and rental housing more accessible and affordable across the nation. Employees, contingent workers and visitors are no longer required to show proof of vaccination to be on-site. Effective January 2023, Freddie Mac's...

  • Staff Director for the Chief Operating Officer-ODNI

    3 weeks ago

    Bloomington, Illinois, United States USAJobs Full time

    DutiesWe encourage you to read the entire announcement prior to submitting your application. This post is for viewing purposes only.The ODNI/COO Staff Director's primary responsibilities include:Lead, manage, and direct a professional level staff, evaluate performance, collaborate on goal setting, and provide feedback and guidance regarding personal and...

  • Policy Officer

    1 month ago

    Bloomington, Illinois, United States USAJobs Full time

    DutiesPlan , promote, produce and develop a broad range of policies, processes, and guidance on subject areas including counterintelligence (CI), counterterrorism (CT), counterproliferation (CP), Cyber, Information Sharing Environment (ISE), Information Technology (IT), Human Capital (HC), Security, or other enabling functions, and intelligence disciplines...

  • Administrative Manager

    5 days ago

    Bloomington, Illinois, United States Northern Virginia Real Estate Team Full time

    Job SummaryWe are seeking a highly skilled and experienced Administrative Manager to join our Northern Virginia Real Estate Team. The successful candidate will be responsible for ensuring the smooth operation of our office, providing exceptional support to our agents and staff, and maintaining accurate financial records.Key ResponsibilitiesFinancial...

  • Policy Officer

    1 month ago

    Bloomington, Illinois, United States USAJobs Full time

    DutiesPlan, promote, produce and develop a broad range of policies, processes, and guidance on subject areas including counterintelligence (CI), counterterrorism (CT), counterproliferation (CP), Cyber, Information Sharing Environment (ISE), Information Technology (IT), Human Capital (HC), Security, or other enabling functions, and intelligence disciplines...

  • Administrative Manager

    3 days ago

    Bloomington, Illinois, United States Northern Virginia Real Estate Team Full time

    About the RoleWe are seeking a highly skilled and experienced Administrative Manager to join our Northern Virginia Real Estate Team. As a key member of our team, you will be responsible for ensuring the smooth operation of our office, providing exceptional support to our agents and staff, and maintaining accurate financial records.Key...

  • Technical Intelligence Team Lead

    2 weeks ago

    Bloomington, Illinois, United States LMI Full time

    Position OverviewLMI is seeking a Full Performance to Senior Technical Intelligence Officer to lead the WIRe's CEIT Team.Key ResponsibilitiesAssist the WIRe management team in formulating plans and timelines for tasks related to matrix analysis and benchmarking.Facilitate automation initiatives in collaboration with WIRe's technical partners.Ensure the team...

  • Lead Technical Intelligence Consultant

    1 week ago

    Bloomington, Illinois, United States LMI Full time

    Position OverviewLMI is seeking a qualified individual for the role of Senior Technical Intelligence Officer and Lead for the WIRe's CEIT Team.Key ResponsibilitiesAssist the WIRe management team in formulating plans and timelines for tasks associated with matrix and benchmarking activities.Facilitate automation initiatives in collaboration with WIRe's...

  • Market Engagement Analyst

    2 weeks ago

    Bloomington, Illinois, United States State Farm Full time

    Overview:At State Farm, we are committed to providing not just a job, but a fulfilling career. Join our dedicated team of professionals.As a leader in the insurance and financial services sector, we prioritize hiring top talent to serve our customers effectively. Our commitment to diversity and inclusion fosters a workforce that is engaged and leverages the...

  • Customer Care Agent

    1 week ago

    Bloomington, Illinois, United States Vireo Health LLC Full time

    Vireo Health Inc.Customer Service RepresentativeJoin our dedicated team at Vireo Health, Inc., where we are committed to integrating technology, science, and engineering within the cannabis sector. Our physician-led, customer-centric workforce of over 500 employees is dedicated to crafting exceptional cannabis products and delivering outstanding customer...

  • Customer Service Sales Agent

    7 days ago

    Bloomington, Illinois, United States Groupe Dynamite Full time

    Part-Time Sales Representative - Garage ClothingJob Category: Sales Operations & Loss PreventionJob OverviewJoin a leading global fashion retailer known for its two successful brands, Garage and Dynamite. As a recognized employer, we are proud to be acknowledged among *Montreal's Top Employers 2020* and *Canada's Top Employers for Young People 2020*. We are...

  • Technical Intelligence Advisor/WIRe CEIT Lead

    1 month ago

    Bloomington, Illinois, United States LMI Consulting, LLC Full time

    OverviewLMI is looking for an Full Performance to Senior Technical Intelligence Officer and WIRe's CEIT Team Lead.ResponsibilitiesSupport the WIRe management team with developing plans and schedules for tasks related to matrix and benchmarking.Support automation efforts with WIRe's technical partners.Ensure the team provides timely inputs to management and...

  • Healthcare Administrative Coordinator

    2 weeks ago

    Bloomington, Illinois, United States Community Health Full time

    Job OverviewPosition: Administrative Assistant - Patient ReceptionistLocation: Tysons, VAREQUIREMENTS: Proven experience as a Secretary or Administrative Assistant Excellent written and verbal communication abilities Strong organizational skills with the ability to manage time effectively and handle multiple tasks Willingness to learn new software and...

  • Senior Cyber Policy Advisor

    4 weeks ago

    Bloomington, Illinois, United States IntelliBridge Full time

    Overview: IntelliBridge is an award-winning business with an immediate opening for a skilled Senior Cyber Policy Advisor to support the FBI's Cyber Division (CyD). The Advisor will provide consulting and professional support to the Cyber Division front office, executive management, and Policy Team on matters of internal policies and processes, interagency...

  • Portfolio Management Specialist

    22 hours ago

    Bloomington, Illinois, United States Freddie Mac Full time

    About the RoleThis is a two-year, full-time rotational program designed to provide analysts with a broad spectrum of quantitative and technical experience working across multiple capital markets desks, including front office market desks.Key ResponsibilitiesDevelop analytical tools and models while applying statistical techniques to large data sets to...