Sr Program Manager, Technical Learning

1 month ago

Overland Park, Kansas, United States TMobile Full time

Be unstoppable with us
T-Mobile is synonymous with innovation–and you could be part of the team that disrupted an entire industry We reinvented customer service, brought real 5G to the nation, and now we're shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won't stop

Job Overview
Supports the business group by providing program management for technical training programs, including: partnering with senior leadership and subject matter experts to identify training needs, building out program roadmaps, and providing guidance to project managers and instructional designers. Additional duties include assisting with key business initiatives and training programs. Coordinates team or cross-functional teams, focused on delivering new or upgrading existing products. May be called upon to present plans to Sr. leadership in Technology.

Job Responsibilities:

Program managementDevelops project plans and schedules and provides budget oversight, and re-evaluates and adjusts as necessary.Meeting managementResponsible for organizing, facilitating, and ensuring follow-up actions are completeProvides clear direction to team members and clarifying roles/responsibilities within the team as necessary.Manages contracts and vendors: acts as a liaison between Management and vendor/partners on contract development, execution and vendor management.Creates and manages project teams and cross-functional teams supplying statistical and status reporting on completed training programs to Manager and appropriate stakeholders (internal and external).Works with other program managers and management to identify and address cross-project dependences.Brings changes and suggestions from each program and sub-program to help improve and develop best practices.Manages change within the training programs and evaluates risks and assesses potential impacts on program delivery.Decision making; includes the Sr. Manager and working team in formulating decisions but should accept accountability for the decision, provide an honest assessment of the project relative to current and future cost, proactively acknowledge the time to advance the project to the next stage and when to recommend termination.Keeps everyone informed of key developments, program decisions, issues, and changes to the project and the project plan.Education:Bachelor's Degree Equivalent experience is acceptable (Required)Work Experience:4+ years experience in programs, contract management, or related area. ()4+ years Supervisory or program management experience. ()4+ years Indirectly managing & influencing cross-functional teams. ()
Knowledge, Skills and Abilities:Training Program Development Training Program Development
Demonstrated experience managing and implementing medium to large training programs, including identifying, maintaining, and/or adjusting the cost, scope, and resources, managing vendors, and overseeing the formal planning, tracking, and reporting of program performance. (Required)MS Office Suite Must be proficient in Microsoft Word, Excel, and PowerPoint. (Required)MS Project Must be proficient in Microsoft Project. (Required)Microsoft Visio Microsoft Visio Must be proficient in Microsoft Visio. (Required)Program Management Strong program management skills and knowledge of best practices. (Required)Communication Strong communication skills (oral and written). (Required)Organization Strong organizational skills. (Required)Business Analysis Demonstrated ability to work independently. Self starter. (Required)
Licenses and Certifications:
• At least 18 years of age

• Legally authorized to work in the United States

Travel:
Travel Required (Yes/No):No

DOT Regulated:
DOT Regulated Position (Yes/No):No
Safety Sensitive Position (Yes/No):No

At T-Mobile, our benefits exemplify the spirit of One Team, Together A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to paid 12 holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short and long term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance.

We don't stop there- eligible employees can receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs To learn about T-Mobile's amazing benefits, check out www.t-

Never stop growing
T-Mobile doesn't have a corporate ladder–it's more like a jungle gym of possibilities We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward.

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing - or calling Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

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