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Child Support Business Analyst

1 month ago

Baton Rouge, Louisiana, United States NTT DATA Services Full time

Req ID:

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Child Support Business Analyst to join our team in Baton Rouge, Louisiana (US-LA), United States (US).

Overview of job:

The Business Analyst (BA) will be a member of an Enterprise Program/Project Management Office (EPMO). They will work as part of a larger team providing EPMO services for a Human Services agency establishing a governance portfolio foundational structure.

Job Responsibilities Include:

The BA will actively participate in the delivery of tasks/activities and associated deliverables, providing support for the team while developing the skills necessary to advance along the business and IT consulting career path. In collaboration with other NTT DATA Government Consulting and Advisory (GCA) consultants, the selected candidate will work as part of the project team. Working under the direction of the Project Manager. Other responsibilities of this position include:

  • Support the State and EPMO Managers in the development of governance and supporting structures for a Project Portfolio Management Office (PPMO)
  • Participate as part of the project team to identify and define the required methodology and processes
  • Participate in development and establishment of project management policies, governance, standards, processes, and procedures
  • Participate in the establishment of methodologies and identification of processes, roles and responsibilities
  • Assist with validation sessions to identify possible documentation gaps, recording minutes, and facilitation as needed
  • Review documentation to assess current processes and help team discuss future processes
  • Assist in the tracking, monitoring and reporting of activity progress
  • Provide support with planning, implementation and oversight of data management tasks
  • Provide support of testing management and test delivery
  • Leverage knowledge of state and federal policy and apply it when appropriate
  • Assist in the development of project deliverables
  • Attend project and status meetings
  • Support the State and EPMO Managers in reporting and communications

Required Qualifications:

  • Minimum 6 years work experience in Business Analyst role/capacity providing services on a large scale, modular business and technology modernization project
  • Minimum 4 years' experience with Human Services agencies and programs
  • Undergraduate degree or 4 years equivalent combination of education and work experience
  • Minimum 4 years' experience with State Child Support and/or Child Welfare Programs

Preferred Skills:

  • SDLC (Software Development Life Cycle) and Application Lifecyle Management (ALM) experience
  • Additional agile training and/or experience


Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $79,920 to $115,000. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance. This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.

About NTT DATA Services

NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long-term success. Visit or LinkedIn to learn more.

NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.