Senior Sales Engineer

1 month ago

Detroit, Michigan, United States Rithum Full time

RithumTM is the world's most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimize operations across channels, scale product offerings and enhance margins.

Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimized consumer shopping journeys from beginning to end.

Overview

The Senior Sales Engineer is directly responsible for providing technical and subject matter expertise to the Global Sales Team to close new Rithum business with industry-leading retail and brand clients.

Responsibilities

  • Generation of new business with new and existing accounts in collaboration with sales and client management teams.
  • Support the sales discovery process for technical, functionality and overall value proposition of our solution.
  • Assessing potential application of company products or services and offering solutions that meet customer needs.
  • Prepare and present presentations, strategic recommendations and product demonstrations in person and via Zoom
  • Produce needs analysis, requirements, architecture diagrams, high level designs, and sales and technical presentations.
  • Generate ROI analysis, revenue & cost forecasts, and respond to RFI's and RFP's.
  • Communicate market feedback to product management for incorporation to future product developments.
  • Use technical knowledge of product offerings to support and build sales.
  • Measure efficacy of advertiser strategies via reporting and analysis against core retail media & digital marketing KPIs while performing pre-sales audits to identify potential areas for improved revenue growth and efficiency.

Qualifications

Minimum Qualifications

  • 5+ years of sales engineering experience, focused on consultative sales of enterprise software and services sales
  • Driven, polished, technology-proficient professional
  • Hands-on experience supporting teams closing six-figure contracts against seven-figure targets
  • Retail experience and online retailer or brand network preferred
  • Knowledge of customer technology challenges within the retail and/or e-commerce industries
  • Knowledge of retail partner ecosystem including marketplaces
  • Knowledge of retail media and digital marketing strategies & KPIs within e-commerce industries
  • Experienced user of digital ad management and retail media platforms (e.g. Google, Amazon)

Preferred Qualifications

  • Bachelor's degree
  • Experience interacting with marketplaces and webstore platforms such as Amazon, Walmart, eBay, BigCommerce, Shopify, etc.
  • History of working with Enterprise retail clients and/or Brand Manufacturers
  • Technical working knowledge of API integrations (REST & SOAP)

Travel Required

Up to 10%

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

What it's like to work at Rithum

When you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds.

As part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans.

At Rithum you will:

  • Partner with the leading brands and retailers.
  • Connect with passionate professionals who will help support your goals.
  • Participate in an inclusive, welcoming work atmosphere.
  • Achieve work-life balance through remote-first working conditions, generous time off, and wellness days.
  • Receive industry-competitive compensation and total rewards benefits.

Benefits

  • Medical, dental and vision benefits: Affordable health care plans and company HSA contributions, starting on Day 1
  • A 6% 401(k) match
  • Competitive time off package with 20 days of Paid Time Off, 9 paid company holidays, 2 paid floating holidays, 7 paid sick days, 2 Wellness days, and a paid volunteer day
  • 12 weeks primary caregiver leave & 4 weeks secondary caregiver leave
  • Accident, critical illness, and hospital indemnity insurance
  • Pet insurance
  • Legal assistance and identity theft insurance plans
  • Life insurance 2x salary
  • Access to the Calm app, MoveSpring, and Employee Assistance Program
  • Remote work stipend for internet, cell phone, office furniture and supplies
  • Culture and team-building activities
  • Tuition assistance
  • Career development opportunities
  • Charitable contribution match up to $250 per year

Rithum is an equal opportunity employer. We celebrate diversity and are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need.

We're committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form ) . Your comfort and accessibility are important to us, and we're here to ensure a seamless experience as you explore opportunities with our team.


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