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Product Manager

4 months ago

Remote, Oregon, United States ConvertKit Full time
Description

ConvertKit is a powerful marketing platform built for creators, by creators. We help creators grow and monetize their audience with ease. For coaches, YouTubers, authors, podcasters, and other creatives, there isn't a better marketing hub to rely on to grow audiences, automate email marketing, and sell digital products - all within one platform. More importantly, there isn't a team more committed to helping creators earn a living.

We're on a mission to help creators earn $1 billion using our creator marketing platform. We have always been 100% independent and 100% remote. We are proud to have built a product that our customers love, and we look for people who have enthusiasm and belief in our mission, vision, and values to join our team.

The ConvertKit culture is one where emotional intelligence is valued, radical candor is encouraged, and where everyone works together to uphold a set of shared team principles.



The Role

We're looking for a talented Product Manager to help us create an amazing experience for our customers and move the needle on our business. You'll work closely with our VP of Product, product and design team, and our engineering teams to build a great product that over 25,000 creators use to earn a living.

As part of the role you will:

  • Play a leadership role on key, technical areas of our business - this might look like compliance, security, anti-fraud and spam fight, deliverability and email sending, or our network businesses units like the Creator Network or Sponsor Network
  • Lead product roadmapping and execution throughout the product life cycle, including: gathering and prioritizing product and customer requirements, and defining the product vision in cooperation with your product-engineering squad
  • Help engineering teams develop a technical vision by communicating customer needs
  • Coordinate with the rest of the product team to maximize business value by aligning roadmaps across squads, and working through dependencies
  • Work closely with the engineering team to schedule work, plan and organize product backlogs, attend team stand-ups and retro meetings
  • Use data to determine the success of features and inversely, plan product changes that improve specific metrics
  • Regularly track and report the measurable impact of your squad's work in cross-team updates
  • Conduct user interviews to inform the product development process
  • Manage the beta process for new features before a full rollout
  • Assist the marketing team with product-focused marketing to get the most adoption and new accounts from each new feature
  • Work with customer success to prepare new feature documentation and equip our support teams the knowledge needed to troubleshoot customer inquiries

The right candidate should:

  • Have at least 4 years experience in product management at a SaaS company
  • Be excited to lead key feature development and contribute to emerging business units
  • Enjoy utilizing metrics to determine the success of a release and make changes accordingly
  • Feel comfortable managing the more technical/back-end areas of the product
  • Understand and appreciate the roles of engineering and design as strategic partners
  • Be adept at juggling - and setting - priorities and working within constraints
  • Pay attention to details, enjoy schedules and roadmaps, and be very organized
  • Exhibit strong written and verbal communication skills
  • Demonstrate curiosity for and ownership in shaping our customers' experience with the product
  • Have a collaborative approach to working with stakeholders across the business
  • Be self-organized, communicative, and disciplined, in other words, comfortable working in a 100% remote environment
  • Ideally be located in North American or European-friendly time zones

Desired but not required:

  • Experience with networked businesses and in-product ads
  • Familiarity with email sending
  • Knowledge of R or SQL to support the creation/evolution of metrics and reporting

Compensation + Benefits

ConvertKit has standardized salaries based on position, no matter where you live. For this role, we're hiring at our level 4 ($157,500), out of five levels for individual contributors in Product Management. Level is determined based on experience and our interview process.

Other benefits include:

  • Profit Sharing
  • ConvertKit equity
  • 401k with a 5% match
  • Monthly medical benefits up to $1,850 a month toward premiums. Dental and vision premiums covered 100%
  • $4,000 equipment allowance for your first two years, $3,000 budget every following two years
  • Individual learning + development budget ($3,500/year)
  • Gender affirming benefits
  • Childcare benefit up to $3,000 annually
  • Twenty (20) days of paid time off during each year of employment
  • Paid paid vacation: An after-tax bonus of $1,000 for taking five consecutive days of vacation where you're fully unplugged from work
  • Ten (10) paid holidays a year
  • Two weeks of paid sick time each year, including mental health + well being days
  • Twelve (12) weeks paid parental leave and flexible scheduling in your child's first year
  • Up to six weeks of paid bereavement leave, medical leave, and disaster after six months of employment, two weeks of each paid leave in your first six months
  • Winter Break Closure: ConvertKit closes for a week at the end of December, giving everyone a collective break to enjoy the holiday season. Essential support services remain available, with teams coordinating to ensure coverage during this period
  • Four-week, paid sabbatical after five years with the team

How To Apply

We know interviewing is tough. We aim to make it as good of an experience as we can, and part of that includes keeping you informed during the process.

We usually receive a large number of applications, but hope to get through them within two weeks of the post date for the role. Don't worry, you'll hear from us either way.

Here's what you can expect from our hiring process:

  1. A phone screen with someone from the hiring team
  2. Hiring manager conversation
  3. Homework/take-home assignment
  4. A technical interview to discuss the homework assignment and your technical knowledge
  5. A culture contribution interview
  6. Wrap-up chat with the hiring manager

To get started, complete this application, including answers to the questions on the next page. We read every single application, and your responses to our application questions help put your experience into context. We'll keep you informed through every step


ConvertKit is an equal opportunity employer. We value diversity in all of its forms, and we hire the best person we can for each role, no matter your personal background. Research tells us that applicants who are female or non-binary, as well as applicants who are people of color, are less likely to apply for roles they do not feel 100% qualified for. If you think you meet more than 50% of our requirements but fewer than 100% of them, please apply. We're imperfect communicators, so think of our job postings as the starting point for discussion rather than proof that you shouldn't apply.

ConvertKit does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.