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Information Desk Student Assistant

3 months ago

Saint Paul, Minnesota, United States Concordia University Full time


Position:
Information Desk Student Assistant

Location:

St. Paul, MN

Job Id:
Fall'24)

# of Openings:
5

Information Desk Student Assistant

Position Overview: Information Desk Student Assistants staff the Information Desk in the Library. The Information

Desk is an integral part of the campus and Library operation and serves as the first point of contact for individuals seeking services, resources, spaces, and general directional guidance. Student Assistants are expected to use excellent customer service skills in greeting, assisting, and directing all visitors to the Library. They are expected to exercise discretion in assisting and directing visitors in need of assistance. In addition, Information Desk Student Assistants assist with various Library-related projects as assigned, including shelving, organizing, and moving materials.

Essential Duties:
  • Utilize customer service skills and knowledge of Library services to greet, welcome, and direct all visitors to the Library. Contribute to an overall welcoming environment for all visitors. Respond to questions in-person, by phone, and by email.
  • Assist visitors in the use of the Library space, including resources and services available, checking out materials, and using spaces.
  • Contribute to the maintenance and upkeep of the Library's physical space, including opening and closing the Library building.
  • Complete administrative and other tasks as assigned by Library staff.
  • Assist in problem-solving for inquiries or issues that arise.
Work Experience:
  • Available to work a minimum of 6 hours each week, including evenings and weekends
  • Hard-working with a high level of attention to detail
  • Dependable and reliable in attendance and time-management skills
  • Ability to work independently, troubleshoot complex issues, and ask for assistance as needed
  • Approachable, courteous, professional, and respectful in language, demeanor, and actions
  • Willing to learn and understand new skills
Physical Demands: Occasional lifting and moving of boxes or similar materials may be required.

Equal Employment Opportunity Statement:
It is the policy of CSP to provide equal opportunity to all employees and applicants for employment in accordance with all applicable equal opportunity, directives and regulations of federal, state, and local governing bodies or agencies thereof, specifically Minnesota Statute 363. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, national origin, gender, disability, age, genetic information, creed, marital status, status with regard to public assistance, familial status, membership or activity in a local commission or any other status protected by applicable law. This policy applies to all employment practices and terms and conditions of employment, including but not limited to promotions, transfers, compensation, terminations, training, and participation in CSP sponsored benefits or programs.

Apply for this Position

It is the policy of CSP to provide equal opportunity to all employees and applicants for employment in accordance with all applicable equal opportunity, directives and regulations of federal, state, and local governing bodies or agencies thereof, specifically Minnesota Statute 363.

CSP will not discriminate against or harass any employee or applicant for employment because of race, color, sex, pregnancy, national (including ancestry) or ethnic origin, physical or mental disability, age, marital status, gender, veteran or military status, predisposing genetic characteristics, or any other characteristic protected by federal, state, or local laws.

CSP is an institution of LCMS and, to the extent allowed by law, CSP reserves the right to give preference in employment based upon religion. In addition, preference in holding certain employment positions is given to ordained ministers of LCMS.

CSP, based on a religious tenet, recognizes only male ordained ministers of the Gospel, but recognizes both male and female commissioned ministers of the Gospel.