Senior Manager Operations Strategy
2 months ago
Discover. A brighter future.
With us, you'll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it - we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.
Come build your future, while being the reason millions of people find a brighter financial future with Discover.
Job Description:
Job Summary:
Responsible for managing a team that develops and implements operation strategies including: acquisition, servicing, support, and back-office. Manages analytical initiatives that develop and evaluate strategies, policies, and procedures. Develops and coaches teams to be able to identify, manage, and escalate risk, and effectively manages risk within the teams you oversee.
Major Responsibilities:
- Develops and implements strategies to meet business goals.
- Enhances system capabilities to improve decision making and operation effectiveness and efficiency.
- Monitors and maintains systems and decision integrity to minimize adverse impacts on customers.
- Manages and develops a team including hiring, performance evaluation, and development decisions.
- Plans, initiates, prioritizes, and oversees projects to meet business needs.
- Manages legal, compliance, and audit processes for the team.
Qualifications you'll need
The Basics:
- Bachelor's in Economics, Business, Finance, Engineering
- 8+ years Consumer Finance, Analytics, Operations Strategy/ Research or related
- In lieu of degree - 10+ years Consumer Finance, Analytics, Operations Strategy/ Research or related
Bonus Points If You Have:
- Masters in Economics, Business, Finance, Engineering
- 10+ years Consumer Finance, Analytics, Operations Strategy/ Research or related
- In lieu of a degree - 10+ years of product management experience, specifically in the mortgage underwriting space or 10+ years of operations strategy specifically in the mortgage underwriting space.
Application Deadline:
The application window for this position is anticipated to close on Jun We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed.
Compensation:
The base pay for this position generally ranges between $103,000.00 to $174, Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position.
Benefits:
We also offer a range of benefits and programs based on eligibility. These benefits include:
- Paid Parental Leave
- Paid Time Off
- 401(k) Plan
- Medical, Dental, Vision, & Health Savings Account
- STD, Life, LTD and AD&D
- Recognition Program
- Education Assistance
- Commuter Benefits
- Family Support Programs
- Employee Stock Purchase Plan
Learn more at .
What are you waiting for? Apply today
All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.
Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights & Pay Transparency Nondiscrimination Provision)
Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email . Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation.
-
Senior Manager of Corporate Strategy
1 week ago
Chicago, Illinois, United States Molex Full timeYour JobThe Molex Corporate Development and Strategy team is seeking a Senior Manager, Strategy to join our team. The Strategy team is responsible for collaborating with Molex leadership to set the organization's strategic priorities and supporting teams through execution. They are focused on assessing new market opportunities, identifying the key spaces...
-
Senior Manager Pricing Strategy
1 week ago
Chicago, Illinois, United States Discover Full timeDiscover. A brighter future.With us, you'll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it - we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so...
-
Senior Manager-Production Operations
4 weeks ago
Chicago, Illinois, United States S&C Electric Company Full timeAs an S&C Electric team member, you'll work on projects that have real-world impact. You'll help transform the grid for resilient and reliable power worldwide. S&C has more than a 100-year history of innovation and has been 100% employee-owned since 2012. We continue this legacy as a trusted, forward-thinking leader in the electrical industry. You will...
-
Strategy, Senior Associate
1 week ago
Chicago, Illinois, United States Kaufman Hall Full timeWe help society's foundational institutions—healthcare and higher education—to achieve their full potential in service to others.We are our clients' trusted partners in ever-changing times. For nearly 40 years, Kaufman Hall has provided independent, objective insights grounded in sound data and analysis to help clients fulfill their missions, achieve...
-
Head of Marketing Strategy and Operations
4 weeks ago
Chicago, Illinois, United States Stripe Full timeWho we are About StripeStripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of...
-
Strategy Analyst, Customer Operations
1 month ago
Chicago, Illinois, United States GoHealth Full timeGoHealth Intro: GoHealth is a leading health insurance marketplace and Medicare-focused digital health company. Through the efficient, multi-tiered guidance of our highly specialized licensed insurance agents, GoHealth meets Medicare consumers where they are in their enrollment journeys and empowers them to choose the plan and carrier best suited for their...
-
Senior Manager, Sales Operations
4 weeks ago
Chicago, Illinois, United States GXO Logistics, Inc. Full timeLogistics at full potential. At GXO, we're constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you'll have the support to excel at work and the resources to build a career...
-
Director, Strategy
4 weeks ago
Chicago, Illinois, United States Blue Cross Blue Shield Association Full timeThe hiring range for this role is: 125, ,525.00This is the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the hiring range andthis hiringrange may also be modified in the future. A candidate's position within the hiring range may be based on several factors...
-
Senior Manager, ESG Strategy and Governance
3 weeks ago
Chicago, Illinois, United States Grainger Businesses Full timeWork Location Type: Hybrid As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. With 2023 sales of $16.5 billion, we're dedicated to...
-
Chicago, Illinois, United States Hyatt Hotels and Resorts Full timeThe Opportunity Hyatt seeks an enthusiastic Central Sales Strategy Manager to join our growing Central Sales Management department, who will focus on establishing and executing a sales strategy for a portfolio of Select Service hotels. This candidate will also coordinate the execution of multiple sales services at a hotel to drive performance. You will be...
-
Senior Manager Operational Risk Oversight
2 months ago
Chicago, Illinois, United States Discover Full timeDiscover. A brighter future.With us, you'll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it - we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so...
-
Director of Strategy
2 months ago
Chicago, Illinois, United States TransUnion Full timeTransUnion's Job Applicant Privacy NoticePersonal Information We CollectYour Privacy ChoicesWhat We'll Bring:TransUnion is building an Enterprise Strategy & Transformation team to help shape the future direction of the Company. This is a unique opportunity to be part of a dynamic new team and partner closely with senior leadership on high-stakes matters with...
-
Senior Manager Operational Risk Oversight
4 weeks ago
Chicago, Illinois, United States Discover Full timeDiscover. A brighter future.With us, you'll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it - we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so...
-
Health Strategy Senior Product Manager
2 months ago
Chicago, Illinois, United States Alight Full timeJoin Alight as a Senior Health Strategy Product ManagerAre you ready to make a real impact in the health and wellbeing industry? Alight is looking for a dynamic Senior Product Manager to lead our cutting-edge health products, including reimbursement accounts (FSA, HRA, HSA, Tuition, Commuter, and more), Dependent and Life Event Verification, and other health...
-
Chicago, Illinois, United States Mercer Full timeAt Mercer, we make a difference in the lives of more than 110 million people every day by advancing their health, wealth, and careers. We are in the business of creating more secure and rewarding futures for our clients and their employees — whether we are designing affordable health plans, assuring income for retirement, or aligning workers with workforce...
-
Chicago, Illinois, United States Chainlink Labs Full timeAbout Us Chainlink Labs is the primary contributing developer of Chainlink, the decentralized computing platform powering the verifiable web. Chainlink is the industry-standard platform for providing access to real-world data, offchain computation, and secure cross-chain interoperability across any blockchain. Chainlink Labs helps power verifiable...
-
Senior Product Manager
4 weeks ago
Chicago, Illinois, United States Tempus AI Full timePassionate about precision medicine and advancing the healthcare industry?Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical...
-
Senior Specialist- Marketing Strategy
2 weeks ago
Chicago, Illinois, United States United Airlines Full timeThere's never been a more exciting time to join United Airlines. We're on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the...
-
Strategy Analytics Manager-Vice President
3 weeks ago
Chicago, Illinois, United States JPMorganChase Full timeJob Description This position offers you the opportunity to apply your strategic, analytical and data science skills to broad range of challenges faced by the enterprise. As a Strategy Analytics Manager on the Chase Travel (part of Connected Commerce) Analytics Team, you'll lead strategy and growth analytics to support the aggressive growth agenda for Chase...
-
Strategy Intern
4 weeks ago
Chicago, Illinois, United States DRW Full timeOur formula for success is to hire exceptional people, encourage their ideas and reward their results.We are looking for a forward-looking Strategy Intern to identify, quantify and develop plans for new business opportunities to leverage our deep expertise in global markets and cutting-edge trading technology. This role will be part of a growing, centralized...