Senior Business Analyst

2 months ago


Wilmington, North Carolina, United States Johns Hopkins Medicine Full time

Johns Hopkins Health Plans is a leader in provider-sponsored health plans. If you are interested in improving how healthcare is delivered, and have a passion to be at the forefront of change, JHHP is the place to call home. YOU belong here.

What awaits you:

  • This is a remote role
  • Work-life balance
  • Medical, Dental, and Vision Insurance.
  • 403B Savings Plan w/employer contribution.
  • Paid Time off & Paid holidays.
  • Employee and Dependent Tuition assistance benefits.
  • Health and wellness programs and MORE

Who you are:

As a Senior Business Analyst in Health Services for Johns Hopkins Health Plans, you will perform audit analysis and review of processes and work flows within our clinical teams in addition to implementing new processes and creating efficiencies within the end product delivery. You are detail-oriented and able to maintain focus while working with large sets of data. You have the ability resolve issues quickly, make decisions and institute change when appropriate.

What you'll do:

  • Analyze complex business problems and issue using data from internal and external sources to provide insight to decision-makers.
  • Identify and interpret trends and patterns in datasets to locate influences.
  • Construct forecasts, recommendations and strategic/tactical plans based on business data and market knowledge.
  • Create specifications for reports and analysis based on business needs and required or available data elements.
  • Collaborate with clients to modify or tailor existing analysis or reports to meet their specific needs.
  • Participate in management reviews, including presenting and interpreting analysis results, summarizing conclusions, and recommending a course of action.
  • Work directly with internal service providers within IT and the Analytics Center of Excellence regarding complex data reporting and analytics needs.

What you'll bring:

  • 3+ years of experience working in an operations environment in the areas of requirements gathering, requirements definition and analysis, and business analysis, testing, or other general system support tasks.
  • 5+ years of experience that includes key roles in the area of system or account implementations and development skills through teamwork. Work experience should include roles as team member and team lead in a matrixed resource setting.
    • Experience with healthcare reporting specifically in medical management-UM and CM reporting and data for health plans preferred.
  • Experience with clinical health care data
  • Business and/or Data analyst experience in healthcare, specifically Managed Care
  • Ability to run and/or write reports and give a thorough analysis of the data
  • Have clear communication skills, both written and verbal
  • Bachelor's Degree in Business, HealthCare Management or related field preferred. Additional related work experience may substitute for some educational requirements.

Who we are:

Johns Hopkins Health Plans (JHHP) is the managed care and health services business of Johns Hopkins Medicine. JHHP is a $3B business serving over 500,000 active members with lines of business in Medicaid, Medicare, commercial, military health, health solutions, and venture investments. JHHP is a leader in provider-sponsored health plans and is poised for future growth.

Many organizations talk about transforming the future of healthcare, at Johns Hopkins Health Plans, we are setting the pace for change within the healthcare industry. We develop innovative, analytics-driven health programs in collaboration with provider partners to drive improved quality and better health outcomes for our members and the communities we serve.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.


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