Digital Accessibility Specialist

2 months ago

Minneapolis, Minnesota, United States National Diversity Network Full time
As a Digital Accessibility Specialist, you will join a team responsible for scoping, testing, reporting, and delivering detailed analyses of customers' websites and mobile apps. Ensuring that our clients' websites and mobile applications are inclusive and user-friendly for individuals with disabilities. Your expertise in accessibility testing, comprehensive analysis, and collaboration with clients and partners will contribute to our commitment to delivering top-notch solutions in the digital accessibility space.
What you will be doing
  • Accessibility Testing & Analysis:
  • Conduct thorough accessibility tests on individual pages, adhering to Siteimprove's testing standards.
  • Utilize the Siteimprove platform to identify trends in accessibility compliance and provide in-depth analyses of clients' digital properties.
  • Stay current with and master accessibility guidelines, including Web Content Accessibility Guidelines 2.2, Section 508, and Accessibility Conformance Testing rules.
  • Documentation & Reporting:
  • Generate user-centric and easy-to-understand documentation, ensuring its paramount role in maintaining our competitive advantage and contributing to clients' success.
  • Collaborate with clients to define accurate Scopes of Work for manual accessibility testing projects.
  • Quality Assurance & Collaboration:
  • Contribute to group efforts to deliver accessible websites, mobile apps, and content through quality assurance evaluations.
  • Identify and explain trends across various test cases to senior leadership.
  • Facilitate discussions and present testing results to clients' multi-disciplinary teams.
  • Peer Review & Process Improvement:
  • Review artifacts and deliverables from peers, ensuring accuracy and continuous improvement of processes and procedures.
  • Contribute to the internal accessibility knowledge base.
  • Project Management & Multitasking:
  • Work concurrently on multiple projects, balancing competing deadlines in an agile environment.
  • Assist in the development and presentation of remediation strategies.
  • Consulting & Advisory:
  • Consult with customers to align priorities with business objectives
  • Advise Customer Success Executives on corresponding consulting sessions for customer impact
  • Support Sales in customer scoping exercises
  • Internal manual testing for other departments as needed
  • Perform other duties as assigned.
What we will require of you
  • 2+ years of experience performing accessibility testing.
  • Experience using screen readers such as JAWS, NVDA, VoiceOver, Talkback, and others.
  • Proficiency in web accessibility guidelines (WCAG, Section 508, and ACT-R).
  • Proficiency in Microsoft Windows (Outlook, Word, Excel, & PowerPoint).
  • Self-starter with a demonstrated record of acquiring knowledge beyond what is needed to complete assigned tasks.
  • Superior ability to communicate clearly in writing and verbally.
  • Excellent time management, organizational, and planning skills.
  • Strong attention to detail.
  • Experience in direct sales, project management, or client communications.
  • Travel as needed.
What we will love about you
  • Front-end development or user experience design experience.
  • Certifications such as Certified Professional in Accessibility Core Competencies (CPACC) or Web Accessibility Specialist (WAS).
  • 508 trusted tester certification.
In addition, we hope you will appreciate:
  • Rest and relaxation: Open Paid Time Off (OPTO) program for vacation, personal illness, mental health, or to care for a family member, 10 paid holidays, and two Give Back Days
  • Comprehensive benefits: National medical plan, dental, vision, paid maternity leave, paid paternity leave, HSA, Flex, employer-sponsored short-term, long-term disability, discounts to volunteer plans to meet your family needs, and more
  • Prepare for the future: 401(k) with a company match to provide a better future in your retirement years.
Base pay will depend on the position, individual qualifications, market, and other operational business needs.

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