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Access Control Specialist
2 months ago
**Secure the Future of Data Centers**
T5 Data Centers is a leading provider of tailored data center solutions to enterprise and hyperscale clients globally. We are seeking a highly skilled Access Control Coordinator to join our team and play a vital role in maintaining a secure environment for our customers and employees.
Key Responsibilities- **Monitor and Maintain Security Systems**: Ensure the integrity of our access control systems, surveillance equipment, and monitoring systems to prevent unauthorized access and maintain a secure environment.
- **Enforce Policies and Procedures**: Adhere to established policies and procedures to ensure compliance with regulatory requirements and maintain a high level of security.
- **Respond to Emergencies**: Effectively respond to emergency situations, including fire hazards, safety issues, and security breaches, to minimize disruptions and ensure business continuity.
- **Provide Excellent Customer Service**: Deliver exceptional customer service to our clients, employees, and visitors, ensuring a positive and secure experience.
- **Collaborate with Security Team**: Work closely with the security team to identify areas for improvement and implement new procedures to enhance security and efficiency.
- **Maintain Accurate Records**: Document observations, incidents, and surveillance activities, collect witness statements, and obtain necessary signatures to ensure accurate records and compliance with regulatory requirements.
- **High School Diploma / GED**: A high school diploma or equivalent is required.
- **Minimum of 18 years of age**: Must be at least 18 years old.
- **Prior Customer Service Experience**: At least 3 years of prior customer service experience with a consistent work history demonstrating the ability to handle pressure and proactively manage unexpected situations.
- **Access Control Experience**: Preferably three or more years in access control, security, military, or law enforcement roles.
- **Technical Skills**: Proficient in Windows-based applications and experience in data center operations or telecommunications, technical understanding of data center components, and a quick grasp of technical information and procedures.
- **Knowledge and Understanding**: Knowledge and understanding of basic access control systems operations, laws, regulations, and codes pertinent to access control duties.
- **Problem-Solving Skills**: Strong problem-solving skills with limited information and ability to interpret various forms of instructions.
- **Adaptability**: Adaptability to changing circumstances and new procedures, with a strong work ethic, integrity, and self-directed work approach.
- **Physical Requirements**: Must be able to stand, walk, sit, climb, balance, stoop, kneel, crouch, crawl, reach, grasp, push, pull, handle, feel, type, smell, talk, and hear as needed for the job.