Senior Technical Support Engineer

2 months ago


San Mateo, California, United States Alluxio Full time

Alluxio is charging full steam to help customers navigate digital transformation.Features like intelligent caching, unified namespace, and data management provide agility and cost efficiency to customers in financial services, high-tech, retail, and telecommunications.Alluxio is trusted by Meta, Uber, Tencent, Tiktok, Alibaba, Expedia, Rakuten, Microsoft, Walmart, and moreAt Alluxio, we're seeking a Technical Support Engineer who's eager to dive into the exciting realm of open-source data orchestration.Customer SLA Management: Ensure that customer Service Level Agreements (SLAs) are met across various assignments.Big Data Technology Proficiency: Engage with a range of Big Data technologies, including but not limited to Spark, Presto, Hadoop/HDFS, Hive, and more.Big Data Expertise : 3+ years of hands-on experience with major Big Data technologies and frameworks, including Spark, Hive, ZooKeeper, HDFS, Presto, Hadoop, MapReduce, Tensorflow, and more.Cloud Know-How : 2+ years of experience with cloud technologies, such as AWS, Azure, and GCP.



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