Data Quality Analyst

3 weeks ago

Portsmouth, Virginia, United States FedPoint Full time

FedPoint

FedPoint, a leading third-party benefits administrator is seeking a meticulous and proactive Data Quality Analyst to join our dynamic team. This role is crucial in maintaining the accuracy of premium and enrollment data feeds and reports. As a Data Quality Analyst, you will handle data reconciliations, resolve discrepancies, manage system changes, and support our carriers with exceptional service.

We are dedicated to excellence in delivering high-quality data solutions to our Federal Employee Dental and Vision Insurance Program (FEDVIP) carriers. Our Carrier Services department ensures the accuracy of enrollment and premium data, driving improvements and resolving discrepancies to maintain smooth operations. Join our team and be a key player in upholding data integrity and supporting our valued partners

What You'll Do:

  • Assigned Carrier Support
    • Perform daily data quality reviews and flawlessly transmit carrier enrollment and premium feeds.
    • Tackle load error reports and orchestrate our incapable of self-support dependent process.
    • Craft and upload key reports like AFTS, Premium Roll-up, and Financial Summaries with precision.
    • Respond to carrier communications with lightning speed and resolve issues like a pro.
    • Collaborate with Customer Service to address customer concerns.
  • Controls and reporting
    • Run and resolve defect controls with expertise.
    • Maintain our address data.
    • Gather and document reporting requirements and identify improvements in the reporting process
  • System Change management
    • Analyze, document, and report system issues, helping to create and implement effective solutions.
    • Conduct user acceptance testing and submit data fixes to ensure flawless system performance.
  • Miscellaneous
    • Represent our department on special projects and tackle additional tasks that enhance our operations.

Qualifications:


• 2+ years' experience having performed data analysis / discrepancy resolution to ensure integrity and appropriateness is required.


• 2+ years utilizing strong professional / client communication skills (written and verbal) to work in partnership with external and internal stakeholders to resolve issues and complete tasks is required.


• Proficiency level skills in MS Excel, Access, and relational databases are required.


• Experience running, not necessarily writing, SQL queries to retrieve and analyze data is preferred.

Skills & Competencies:

  • Excellent mathematical, organizational, and decision-making skills.
  • Strong attention to detail with proven follow-through on tasks.
  • Analytical and technical aptitude with problem-solving abilities.
  • Basic knowledge of FEDVIP regulations and data transmission concepts is a plus.
  • Ability to work independently and as part of a team.

Why Join Us?

Our mission is to grow and modernize insurance and benefits programs for federal agencies, military service organizations, insurers, and other select clients and partners by providing customized administrative services, well-designed and secure platforms, and an exceptional experience for customers.

At FedPoint, we offer a dynamic work environment where innovation and collaboration are encouraged. You'll have the opportunity to make a significant impact while honing your skills and advancing your career.

In addition to working for a company with great people and an excellent reputation, what's in it for you?

  • Generous 401k plan: 100% match of employee's contribution, up to a maximum of 6% salary, vests immediately.
  • Lots of paid time off: 3 weeks' vacation, 7 sick days, 3 personal days, and 12 paid holidays
  • Competitive benefits include health, dental, vision, disability, life, legal, flexible spending account (FSA) and Health Savings Account (HSA) options.
  • 6 weeks fully-paid parental leave
  • Tuition reimbursement program to support career goals.
  • Corporate giving and matching gifts program.
  • Volunteer program: Paid time off to volunteer and company-organized volunteering opportunities.
  • A wide variety of personal, professional, and career development programs.
  • Comprehensive wellness program offering a variety of resources and activities to help support your well-being in the following areas: career, financial, mental, emotional, physical, social and community.

All offers of employment with FedPoint are conditional upon satisfactory completion of a pre-employment background check.

FedPoint is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. If you'd like to view a copy of the company's affirmative action plan, policy statement or have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please call Equal Employment Opportunity Posters



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