Attendant Spa- Seasonal

1 month ago

New York, New York, United States Caesars Entertainment Full time

ESSENTIAL FUNCTIONS:
Consistently demonstrates superior customer service skills by displaying outlined service behaviors.

Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next.

Creates an atmosphere of luck and celebrates guest's wins.

Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting.

Anticipates needs and provides fast, flawless service. Checks for satisfaction and effectively resolves service breakdowns when they exist. Promotes Total Rewards programs and card membership. Provides a warm farewell and thanks guests for visiting.

Maintains cleanliness of all equipment, exercise area, lockers, etc. Provides amenities to patrons (e.g. towels, soap, etc.)

Opening Duties include, but are not limited to:

Turn ON all steam, saunas and Jacuzzi; test all Jacuzzi for proper PH 7 bromine levels and temperature; unlock exercise room door; turn ON and check all equipment for safety; display amenities in lounge area; unlock doors.

Cleans equipment daily and reports any equipment malfunctions/problems to the supervisor immediately.

Maintains spa facility by performing necessary duties such as picking up towels, cups, shower and bathroom area, vanity area and all surrounding areas.

Maintains cleanliness in locker rooms at all times, including mopping the floors frequently to avoid the creation of slippery surfaces.


Laundry duties include; but are not limited to:
Picking up clean linen; dropping off dirty linen; washing and drying linen; folding and storing linen.

Greets guests in a friendly and courteous manner offering the highest level of personalized service while maintaining a positive, enthusiastic, helpful and professional attitude with all guests and team members.

Demonstrates respect, sensitivity and concern for guests' needs in a professional manner. Recommends and up-sells products and services that meet the guests' needs.

Closing duties include, but are not limited to:

Turn OFF Jacuzzi, steam and saunas; turn OFF all equipment in exercise rooms; properly store items; ensure that all amenities are restocked for the following day; and lock all doors.

Other duties as assigned.

EDUCATION/SKILLS/EXPERIENCE:
High School diploma or equivalent preferred. Must be certified in CPR or the ability to obtain certification within 90 days. Two years experience in health spa environment preferred. Ability to use and instruct on Universal Equipment. May be required to lift up to 50 pounds.

DISCLAIMER:
"This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, effort or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technical developments)."


Caesars Entertainment is the most prominent brand in gaming in the Atlantic City region, with three leading resorts including Tropicana Atlantic City, Caesars Atlantic City, and Harrah's Resort.

Caesars' Atlantic City Empire, and its iconic brand of hospitality, has celebrated over 40 years of success in the community which it serves.

From Caesars and Tropicana, situated beachside on the world-famous Atlantic City Boardwalk, to Harrah's Resort, located in the City's sophisticated Marina District, Caesars Entertainment is committed to offering its guests exceptional service and memorable experiences on every visit.

As the largest employer in Atlantic County, New Jersey, Caesars' legacy is deeply-rooted in its commitment to the community and its team members, helping to make Atlantic City great place to both work and play.

Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals' religious beliefs or practices.

The below statements are intended to describe the general nature and level of work being performed in this position.

They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position.


The Company reserves the right to make changes to the job description whenever necessary.

As part of the onboarding process for new hires, candidates will be required to complete a background check.

In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles.

Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer.

The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.

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