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Cafe Attendant

2 months ago

New York, New York, United States Maison Kayser Full time

Cafe Attendant

The Maison Kayser Cafe Attendant plays a crucial role in ensuring that guests enjoy a memorable dining experience. This position involves taking orders, offering informed recommendations, and providing attentive service to guests.

Key Responsibilities:

  • Deliver exceptional customer service to create a welcoming atmosphere for all guests.
  • Assess guest needs and accurately record orders while providing thoughtful service and suggestions.
  • Stay informed about menu offerings, including seasonal specialties, and be prepared to discuss them in detail.
  • Recognize and remember regular patrons, understanding their preferences to enhance customer loyalty.
  • Utilize the Point of Sale (POS) system for order entry and payment processing, ensuring accuracy in transactions.
  • Collaborate with team members and management to address customer inquiries and concerns effectively.
  • Complete necessary training within the designated timeframe.
  • Assist in maintaining cleanliness in the cafe, including service tools and dining areas.
  • Adhere to all food safety and sanitation guidelines as per company standards.
  • Maintain regular attendance and a commitment to availability.
  • Follow company policies and dress code, ensuring a neat and professional appearance.
  • Perform additional tasks as assigned by management.

Qualifications:

  • Embody the core values of Maison Kayser: Authenticity, Innovation, Quality, and Passion.
  • Exhibit behaviors such as teamwork, willingness to learn, openness to feedback, and a passion for service.
  • Communicate effectively with customers and team members.
  • Thrive in a fast-paced, high-volume environment with strong multitasking and problem-solving abilities.
  • Pay close attention to detail and demonstrate a collaborative spirit.
  • Be able to stand and move for extended periods, including walking, kneeling, reaching, and bending.
  • Possess flexible availability, including nights, weekends, and holidays, based on business needs.

Education and Experience:

  • High school diploma or equivalent preferred.
  • At least one year of experience in a high-volume food service environment.
  • A genuine passion for the service industry and knowledge of food and beverage operations.
  • Experience in high-pressure situations with effective communication skills during busy periods.

Maison Kayser is an Equal Opportunity Employer

Additional Information:

Pay Type: Hourly