Senior Information Services Consultant

2 months ago

Falls Church, Virginia, United States ManTech Full time

Secure our Nation, Ignite your Future

Become an integral part of a diverse team while working at an Industry Leading Organization, where our employees come first. At ManTech International Corporation, you'll help protect our national security while working on innovative projects that offer opportunities for advancement.

Currently, ManTech is seeking a motivated, career and customer-oriented Senior Information Services Consultant to join our team in Falls Church, VA . This is an ONSITE position supporting the US government.

Responsibilities include but are not limited to:

  • Top-level technical expert supporting unlimited end user groups.
  • Works with user groups to solve business problems with available technology including hardware, software, databases, and peripherals.
  • Requires high level of diverse technical experience related to studying and analyzing systems needs, systems development, systems process analysis, design, and re-engineering.
  • Has skills and experience related to business management, systems engineering, operations research, and management engineering.
  • Typically requires specialization in particular software or business application utilized in an end user environment. Keeps abreast of technological developments and applications.
  • Read, analyze, and interpret business requirements, system documentation, and technical procedures.
  • Performs daily system health checks
  • Identifies and captures relevant information, integrates data from different sources, and identifies root cause of problems.
  • Design and build ServiceNow platform and SecOps and Asset Management capabilities to meet mission needs.
  • Support operations and provide Tier 2-3 support for prevalent ServiceNow modules.
  • Design and build more detailed ServiceNow reporting for customer use cases.
  • Conduct appropriate analysis and ensure calls that are unable to be resolved are appropriately forwarded to escalated product support.
  • Provide expert product capabilities and design input into solution design, build, and test activities and documentation.

Basic Qualifications:

  • 5+ years of professional experience in information technology or a directly related field.
  • 1-5 years of hands-on experience with the implementation, operations, and management of Service Now and host infrastructure.
  • A bachelor's degree in computer science, or related field
  • Demonstrated ability to create reports from ServiceNow
  • Working knowledge of database functionality and optimization
  • Strong analytical skills to enable effective troubleshooting
  • Experience with Red Hat Enterprise Linux and Windows Server 2012/2016
  • Knowledge of Service Now APIs
  • Knowledge of integrated security system architecture
  • Core competency of network design concepts and operation
  • Requires ServiceNow, Certified System Administrator (CSA)
  • ServiceNow, Certified Implementation Specialist: ITSM is required.

Preferred Qualifications:

  • Master's degree in information technology management or equivalent

Clearance Requirements:

  • Must be a U.S. citizen.
  • Must be able to obtain a Public Trust clearance

Physical Requirements:

  • Must be able to be in a stationary position more than 50% of the time.
  • Must be able to communicate, converse, and exchange information with peers and senior personnel.
  • Constantly operates a computer and other office productivity machinery.
  • The person in this position frequently communicates with co-workers, management, and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations.
  • The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.

For all positions requiring access to technology/software source code that is subject to export control laws, employment with the company is contingent on either verifying U.S.-person status or obtaining any necessary license. The applicant will be required to answer certain questions for export control purposes, and that information will be reviewed by compliance personnel to ensure compliance with federal law. ManTech may choose not to apply for a license for such individuals whose access to export-controlled technology or software source code may require authorization and may decline to proceed with an applicant on that basis alone.

ManTech International Corporation, as well as its subsidiaries proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital status, physical or mental disability, status as a Disabled Veteran, Recently Separated Veteran, Active Duty Wartime or Campaign Badge Veteran, Armed Forces Services Medal, or any other characteristic protected by law.

If you require a reasonable accommodation to apply for a position with ManTech through its online applicant system, please contact ManTech's Corporate EEO Department at ManTech is an affirmative action/equal opportunity employer - minorities, females, disabled and protected veterans are urged to apply. ManTech's utilization of any external recruitment or job placement agency is predicated upon its full compliance with our equal opportunity/affirmative action policies. ManTech does not accept resumes from unsolicited recruiting firms. We pay no fees for unsolicited services.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access as a result of your disability. To request an accommodation please click and provide your name and contact information.


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